After reading The Jetty Resorts' response to Kalgoorlie C's review I want to make it clear that I telephoned reception but no one answered. I worked very long hours during my stay and did not have the time, or see why I should have to, chase up someone to make them aware of the problems with the room. It is not up to customers to do this. It should not be necessary. I wanted to provide feedback when I checked out. I had advised of my checkout time but the office was closed. Over the intercom I was told to put my room key in the letter box.
There was no remote for the aircon/heater. You cannot ring reception from the room. I dialled it as if from an outside no. It was as soon as I checked in. No answer. No answering machine. Nothing. When I picked up the phone it was covered in dust. The same applied to the rest of the place. It was dirty. I removed a bunch of public hair from next to the sink, tried to wipe down the sticky dirty table, could not get the glob of butter off the kitchen bench and gave up. There is no surface cleaner so I did my best with dish washing liquid. The couch collapsed when I sat on it. If there is wifi I was not given a password. I tried to ring to get it but as I said, and another reviewer pointed out, you must need to traipse back to the office to tell them what they should already know, and I wasn't willing to do that when I checked in late in the evening. It would prob have been closed anyway. The dishes were not clean and the only blanket on the bed worn and old. The carpet was stained. The small balcony overlooking the beach was covered in bird poo which had clearly been there a long time. It was on half of the small table on the tiny balcony. No point asking someone to come and start trying to get it off. It was baked on. You can barely fit two chairs and a tiny table on the balcony and the big aircon unit is next to you. Not romantic or very nice. It is a pity to waste the location. The bed room curtain was broken so it didn't close properly. Thetrack needs replacing. i couldn't fix it. The shower was only hot enough with only the hot tap on. Not much water pressure. I had a spa but did not have time to use it, and would not. Everything is starting to rust and someone who visited me in the room pointed out the poor condition of the ceiling and wall near the entry door. I never worked out how to get the light outside my door to work. I guess I could have cont. to call the office until someone was there or trapse over to it but I was to busy, and based on the reviews here, which are very fair, the other rooms may have been worse. Basically the place is ageing and has not been maintained. It is also dirty. I can't forgive pubic hair next to the sink and a dirty worn out blanket. There is only the one old scratchy Sherpa blanket on the bed. I found a blanket in the cupboard but it didn't look any better.
The reviews here are accurate and fair. Even if a place is not maintained, it should be clean, and a cheap new doona from Target will do wonders for the rooms.
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