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“Good Basic Road Hotel”

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Sleep Inn & Suites Smithfield
Ranked #3 of 10 Hotels in Smithfield
Certificate of Excellence
COLUMBIA
Level 5 Contributor
71 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good Basic Road Hotel”
Reviewed 22 February 2012

My wife and I stayed here for one night while visiting relatives and checking out a couple of civil war battlefields in the area. We don't usually stay overnight this close to our home, but I had Choice points to use and we wanted to spend some extra time on this trip to sightsee. I checked out the reviews on this Sleep Inn and was not disappointed. The room was incredibly clean and very quiet. The TV selection was very good and the breakfast was nicely presented and had good variety. We could walk to several restaurants and chose a sports bar in the adjacent strip mall. There are a lot of places to stay along I95, and some of them look pretty iffy from a quality standpoint, but this one must be certainly among the best.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank SCShaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 24 February 2012
So few people realize that this area has alot of great historic sites to visit. Bentonville Battle Ground is one of my favorites and I'm sure you went there. There is also a fantastic Heritage Center in downtown Smithfield and the famous Ava Gardner Museum. You were very kind to give us such high marks on your recent stay. It is so nice to know that our guests do notice that we focus on cleanliness and hospitality. We now have hard boiled eggs & scrambled egg patties to go with sausage & waffles. The new Boathouse Seafood restaurant is also opening soon and this would be fun for you to walk over to on your next visit. Please come see us again soon!
Kind regards,
MBoyette, Sales Director
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478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Pipersville, Pennsylvania
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 February 2012

We planned our trip around stopping at this Sleep Inn on our way to Florida. We stayed here before and think it is one of the best Sleep Inns we have ever stayed in. Needless to say nothing has changed except that the breakfast is more extensive. Every where you are is spotless and the staff is courteous, helpful and knowledgeable. We will definitely plan our trip home so that we can stop here again Thanks for a pleasant stay.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank MAB-PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 13 February 2012
What more can we ask for than great guests like you who drive the extra mile to make us your hotel of choice. You really won our hearts with praise of staff courtesy and hotel cleanliness that always meets your standards. So glad you enjoyed our new expanded breakfast buffet. We're still celebrating our 2012 Platinum Award putting us at the top tier of Sleep Inns. It means the world to us that you let Trip readers know how pleased you are!

Kind regards,

MBoyette
Sales Director
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Celebration, Florida
Level 5 Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 January 2012

We stay at a number of Sleep Inns on our trips along I95 from Fl to NJ. We used to stay at HI Express but have found better values @ the Sleep Inns.
The Sleep Inn in Smithfield NC is especially nice. Their people are very friendly, rooms are clean and their breakfast is excellent.
I would recommend for anyone traveling along this interstate to pick this hotel.

Mike S

Room Tip: Try to book a ground floor room for easier access to your vehicle.
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  • Stayed June 2011, travelled with family
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Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 30 January 2012
We greatly appreciate your very high marks on your recent stay with us! It is very kind of you to recommend us as your "pick" of hotels along I-95. Your review comes just at the time we have been awarded the prestigious Platinum Award, ranking us in the top 3% of Sleep Inns. Thank you for recognizing us for friendliness, cleanliness, and satisfaction. Your review is just like icing on the cake!

Kind regards,

MBoyette
Sales Director
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Ashburn, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2012

My husband and I stayed here one night in January. Lisa was very welcoming to us and made us feel right at home. Our room was lovely and our bed was comfy with plenty of pillows and towels in the bathroom. Hot coffee downstairs and a delightful breakfast in the morning. What more could you ask for? We will definitely stay here again. Thanks to all.

  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank Missy510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 30 January 2012
We just have to say thanks to you for a "very good" review! You pretty much summed us up in just a few sentences. We are thrilled that you were so pleased with our hotel. As for Lisa, you just have to meet her to know why guests love her excellent customer service skills. Our entire front desk team are Apex Award winners for hospitality and guest service. We will be looking for you and hope to see you soon.

Kind regards,

MBoyette
Sales Director
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Colorado
Level 6 Contributor
416 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 13 January 2012

We stayed one night at this hotel. The beds were comfortable. Our room had a large bathroom with a large shower (no bath tub). The breakfast was hot in the morning and included eggs, sausage, waffles, cereal, oatmeals, grits, etc. They also have a computer with pritnter in the area where they have breakfast. They have a work out room with a treadmill, elliptical, and bike. We paid under $100/ night here on hotels.com and were pleasantly suprised. The only downside is they do not allow pets.

  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank beachbreeze66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 18 January 2012
Wow, your review pretty much captured many of our amenities. So glad you enjoyed your stay! Many of our rooms do feature a spacious walk-in shower as well as roomy bathrooms with lots of fluffy towels. Our breakfast selection includes sausage, eggs, & waffles with lots of extras to give you a good start on the day. Do hope you will come see us again soon.
Thanks so much for the really nice review!!

Kind regards,

MBoyette
Sales Director
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Glenolden, Pennsylvania
Level 5 Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 11 January 2012

Due to a death in the family, this place stepped up with a great rate for the out of town relatives.

A smaller place with a bunch of bigger chains around it, but what a treat. The girl at the front desk could not have been friendlier, she had directions, advice, and cookies. Actually, all of the staff were great, they all had a smile and a sincere hello when ever they say a guest.

The hotel is very nice, clean and inviting, the rooms are the same, a fair size, clean and comfortable.

Located right off of I95, and surrounded by a ton of outlet shops, if your a shopper, it is the place to stay.

  • Stayed January 2012, travelled solo
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Helpful?
3 Thank Justaguy061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 12 January 2012
You really wowed us with your "Gem of a review"!! Our guests are #1 with us, and we are oh so glad that you stayed with us during your recent time of loss. This is a time when kindness can go a long way. Thanks for taking the time to let us know that you were pleased with our front desk team as well as our housekeeping standards. A little outlet shopping can be good therapy and we are located right next door.
You were very kind and we deeply appreciate your stay with us.

Kind regards,

MBoyette, Sales Director
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2011

We always stop at this Sleep Inn on our way to and from our children.
Lisa Tunstall, the Front Desk Agent, is always friendly and helpful to us.
It is nice to come to a clean, friendly stop on our way home!
Alice Terner

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aliceterner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 6 January 2012
What a delight to have you come stay with us during the holiday season! Lisa remembers you fondly and really appreciates your high marks on customer service. The very best gift is terrific guests who take the time to let us know we went beyond your expectations. We wish you the very best of new years and hope you'll come visit us again soon.

Kind regards,

MBoyette
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Smithfield

Property: Sleep Inn & Suites Smithfield
Address: 270 N Equity Dr, Smithfield, NC 27577-6031
Phone Number:
Region: United States > North Carolina > Smithfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Smithfield
#1 Family Hotel in Smithfield
#2 Romantic Hotel in Smithfield
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites Smithfield 2*
Number of rooms: 74
Official Description (provided by the hotel):
2017 Platinum Award winner hotel adjacent to Carolina Premium Outlet Mall. Featuring free hot breakfast with Sausage, Eggs, and Waffles. We have a large meeting room for business meetings or family reunions. Area attractions include Smithfield Cinnemas, Starbucks, Outback Steakhouse, Bob Evans, Ava Gardner Museum and American Music Jubilee. ... more   less 
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Also Known As:
Sleep Inn And Suites Smithfield
Sleep Inn & Suites Smithfield Hotel Smithfield
Sleep Inn Smithfield
Sleep Inn Hotel Smithfield
Smithfield Sleep Inn

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