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“Home away from Home”

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Sleep Inn & Suites Smithfield
Ranked #3 of 10 Hotels in Smithfield
Certificate of Excellence
Woodbridge, Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Home away from Home”
Reviewed 20 August 2014

We decided to stop at Smithfield on our way to Myrtle Beach. After reviewing several hotels in the area, we decided to make a reservation at the Sleep Inn & Suites and we are so glad we did. We have a special needs daughter who is in a wheelchair so we wanted to make sure she was comfortable. I talked to Lisa (Lead Front Desk Agent) who was superb and went above and beyond to any request we had. The room was excellent. It was spacious, quiet and one of the nicest things was that she made us feel like we were home talking to family. Thanks so much Lisa! I highly recommend this hotel and we will certainly return whenever we are in the area.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank NancyDass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 21 August 2014
No finer recommendation could be given than Home Away From Home! We truly appreciate the very high accolades you gave us for your recent visit. What a pleasure to learn that you were treated as family and your needs were met quickly, efficiently, and with kindness added in. Lisa is top notch at guest relations and we highly commend her for the great help she gave you. Our greatest resource is our people and we are so glad it shows! Thank you so much for taking the time to let us know.

Kind regards,

MBoyette
Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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478 reviews from our community

Traveller rating
    335
    117
    17
    4
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014 via mobile

This hotel is the best! The beds are comfortable, the pool is relaxing, the rooms are a decent size and the staff is amazing. You have any concerns or issues they are there to help you with a smile. My husband and I will definitely be staying here again!

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 20 August 2014
Excellence is what we strive for, so to find your review of Excellent Place is just heavenly! Amazing staff, comfy beds, and relaxing pool is a great combination for a wonderful stay. Thank you for recognizing us for super efficient staff that are ready to help you in anything you need. Your best recommendation is that you will definitely be returning to stay with us again.

Kind regards,

MBoyette
Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fremont, New Hampshire
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 August 2014

This was our stop on our way to Florida. We arrived about 5 in the afternoon. Check in was smooth, Front desk was very helpful. The hallway to our room had an awful smell of cigaretts being covered up with air freshener. My wife was nervous about the room because of the smell in the hallway but the room was nice and odor free. The beds were the best we had on the whole trip,4 hotels on this trip and my kids still talk about how great these were. We are from NH and there is no smoking at any hotels here so maybe this is a southern thing in the hotels. We had a bite to eat at a local resturant in walking distance wich is nice because we just spent 12 hours on the road. The next morning the check out was very quick and courteous, we thought the breakfast was served sooner than 6:30 but it was bit later. Other than that this was a great stay and will be back on our next trip down to Florida.

  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank BladeGuy603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 20 August 2014
You are right about our beds. They are brand new and super comfy. We have just completed a redo from top to bottom in the new Sleep Inn Design to Dream look. Everything is new and fresh. Just what you need after 12 hours on the road. It is our good fortune that you stayed with us even though it was a quick stopover. Our breakfast does start at 6 a.m. with coffee available whenever you want. We do hope to see you again along the way. We appreciate your great recommendation.

Kind regards,

MBoyette
Sales Director
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Ironton, Ohio
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 August 2014

This hotel is a great place to stay when you're in Smithfiled. Located right next to the outlets it is so convenient. It was super clean and very quite and very comfortable. The two ladies that checked us into the room were also very nice and pleasant. I would highly recommend this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Dean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 20 August 2014
We appreciate your Great Place to Stay in Smithfield review! A great location next to the Outlets does come in handy especially with lots of restaurants with super menus. Super clean, quite and comfortable are descriptions we love to hear. Thank you for recommending us for nice and pleasant front desk staff. You've been extremely nice to post this super review!

Kind regards,

MBoyette
Sales Director
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Henderson, Ky
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 August 2014

We were in Smithfield for a wedding. We were a bit hesitant with hotels, but this is the place rooms had been reserved for wedding guests. It was excellent. The cleanest place I have been to in a long time. Arlene checked us in. We had two rooms and one was on the first floor and one on the 3rd. I asked her to please get us on the same floor. The hotel was booked solid. She was able to get us adjoining rooms. She was super. Lisa was another front desk person who was so very nice and helpful with directions for us. I cannot say enough nice things about this place. OK so the breakfast was not the best, although it is adequate, but in all other aspects this place is really nice. And the employees really seem to care.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank carosto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 20 August 2014
The Wonderful things you included in your review such as the cleanest hotel you've seen in awhile and courteous, extremely helpful front desk staff are just the way we would like to be remembered by our guests. We applaud Arlene and Lisa for their excellent assistance during your stay. It makes all the difference in the world to receive extra special care when you are away from home. You are just terrific to take the time to let us know you are pleased!

Kind regards,

MBoyette
Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clermont, Florida
Level 6 Contributor
121 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 August 2014

Our room was very nice and clean. The staff was extremely friendly and told us about the restaurants in the are that give discounts for staying at the hotel. The hotel is close to shopping and places to eat. Just 2 miles to JR's outlet. Will be staying again next trip.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 10 August 2014
It is our great pleasure to provide superior staff service to all our guests. We believe in treating our guests as VIPs so your stay will be extra nice and pleasant. Knowing that you found our service top notch and our guests rooms inviting and clean means more than you know! Our great location allows you to visit the Outlet shops, go to the movies, or enjoy a great meal all in our neighborhood. All we need is for you to return again on your next visit. We appreciate this very fine review!

Kind regards,

MBoyette
Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 August 2014

Motel is right off I95 and near numerous restaurants and the outlets. Checked out the rates at different motel's nearby and this place was cheaper and definitely a great choice. The gentleman at check in was very nice and our room was clean and quiet. Really nice 39inch flat screen TV mounted on the wall in the room was easy to view from either bed. Their breakfast offerings is another story - would not recommend. Better to eat breakfast at one of the restaurants nearby.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank LM50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review, 10 August 2014
Quiet & Clean is a great way to be known! We appreciate your very high rating, Senior Contributor, and enjoyed finding out all the ways you enjoyed your recent stay with us. The new 34" flat screen t.v.s are a terrific addition to our new updated Design to Dream guest rooms. We've really received rave reviews on our total design providing comfort at a great price. We will be waiting for you on your next visit. So glad that super staff service made your list of superlatives as well. Thank you so much for letting us know.

Kind regards,

M.Boyette
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Smithfield

Property: Sleep Inn & Suites Smithfield
Address: 270 N Equity Dr, Smithfield, NC 27577-6031
Phone Number:
Region: United States > North Carolina > Smithfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Smithfield
#1 Business Hotel in Smithfield
#2 Romantic Hotel in Smithfield
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites Smithfield 2*
Number of rooms: 74
Official Description (provided by the hotel):
2017 Platinum Award winner hotel adjacent to Carolina Premium Outlet Mall. Featuring free hot breakfast with Sausage, Eggs, and Waffles. We have a large meeting room for business meetings or family reunions. Area attractions include Smithfield Cinnemas, Starbucks, Outback Steakhouse, Bob Evans, Ava Gardner Museum and American Music Jubilee. ... more   less 
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Also Known As:
Sleep Inn And Suites Smithfield
Sleep Inn & Suites Smithfield Hotel Smithfield
Sleep Inn Smithfield
Sleep Inn Hotel Smithfield
Smithfield Sleep Inn

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