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“Needs facelift”

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Hampton Inn Southport
Ranked #1 of 5 Hotels in Southport
Certificate of Excellence
Reviewed 3 October 2013

This hotel is in desperate need of a face lift. The room was musty smelling, the bed comforter looked like it had wads of cotton everywhere in it. upon really looking at it, the fake down that was in the baffles was all balled up in each square. It was pitiful and not comfortable to sleep on. The carpet looked so worn that I would not walk barefoot on it. The towels in the bathroom were damp..yuck (like they were not in the dyer long enough). the one positive was that the staff was awesome. When we arrived back from dinner that night, I casually mentioned to my husband as we were walking by the front desk that I wished we had gotten some water, the front desk lady actually ran to the elevator with two bottles of water for us. It was so nice and made the less than desirable place seem bearable.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eerickson, Manager at Hampton Inn Southport, responded to this reviewResponded 4 October 2013

Thank you for sharing your thoughts on your experience during your recent stay with us. I am sorry that your visit was less than wonderful. I want to share with you that we will be renovating 100% of our guestrooms over the winter months. The entire staff is thrilled at the prospect of delivering that fact lift we need.

I hope you will be able to come back and visit again when we reveal our new look! Until your travels bring you back to Southport, safe travels!

Warm regards,
Eleanor Erickson
General Manager

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Reviews (541)
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411 - 417 of 541 reviews

Reviewed 21 September 2013

We are in the process of moving to Southport, NC. We always stay at the Hampton Inn, we have probably stayed there at least 10 times in the past two years. It is clean, we love the breakfast, and the management staff is excellent. Before we get moved I am sure we will stay many more times.

  • Stayed: September 2013, travelled as a couple
    • Value
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Review collected in partnership with Hampton
1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

Overall, the hotel offers great hospitality, rooms, and breakfast. We do feel we should be able to reserve a handicapped-accessible room on the top floor if that's our desire. We only stay at Hampton Inns when we travel.

  • Stayed: September 2013, travelled as a couple
    • Value
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Review collected in partnership with Hampton
1  Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

This hotel hits the mark. Clean and reasonably priced close to downtown Southport and Oak Island Beach. Great overnight or long weekend accomodations. Room was clean, excellent TV and internet service, bathroom was satisfactory, shower and water pressure good. Complimentary breakfast served its purpose. Make your own waffles are good. Oatmeal was good, not instant packets. Sausage was the weak point.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

For a Beach Hotel you would never be able to tell. Staff is best there is. Always accommodating and willing to help. Great value for the location. Close to the beach and downtown Southport. Close to great local restaurants. A MUST STAY HOTEL.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hampton
1  Thank Samuel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

There was not one thing that I could complain about. The room was nice, clean and comfortable. Could not have asked for anything else at breakfast, great variety. Staff was very nice and they offered bottled water everyday along with fruit and a daily snack. So customer friendly. Upon leaving they were offering every guest a paper bag filled with a water, fruit and a pastry for the road. I felt very special and appreciated as a quest. Will go back.

Room Tip: We were on the first level. Loved the fact we did not have to wait for an elevator. Quiet also.
  • Stayed: September 2013, travelled as a couple
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1  Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

it worked very well for me, great place, the people at the front desk were very friendly and helpful , you get more than what you pay, i definitely will stay there again and recommend it to anyone who plans to go to southport !

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Hampton
1  Thank Francisco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Southport

Address: 5181 Southport Supply Rd SE, Southport, NC 28461-5501
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Southport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Southport
Price Range: £83 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Southport 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Midway between the bustle of Wilmington and the glitz of Myrtle Beach, you'll find quaint Southport, NC - a spot that has attracted sailors and beachcombers for centuries. Upon arriving at our hotel, you'll find many great amenities like our complimentary "On The House" hot breakfast, complimentary high-speed internet access, and our comfiest amenity yet: Cloud Nine bedding. All of this is served with a smile and backed by our 100% Satisfaction Guarantee. ... more   less 
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Also Known As:
Hampton Inn Southport Hotel Southport
Southport Hampton Inn

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