We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel, Friendly Staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Country Inn & Suites Fayetteville - Ft. Bragg
Ranked #2 of 6 Hotels in Spring Lake
Certificate of Excellence
Reviewed 11 June 2014

Stayed 6/11. Hotel is about 12 miles outside of downtown Fayetteville just a few miles from Fort Bragg on Route 24. Bottom Line: Nice hotel with friendly staff, clean rooms and excellent service.

We used points for this stay, rather than pay the near $200/night price. There appears to be adequate parking in a safe location. The lobby is appealing with a large breakfast area just off the lobby. Check in was friendly and professional. Got extra points for being a Platinum member. A single elevator took us to our 2nd floor room in this 2 story hotel.

The night we were there the hotel had a customer appreciation night with free burgers/hot dogs, beer and wine. This was really an unexpected but greatly appreciated perk. Seemed to be a big hit with all the guests.

Exterior, lobby, hallways, elevator and rooms were all clean and well maintained. Our room had a light brown carpet that was unstained and attractive. Walls were neutral, unstained, and dent free. There was adequate lighting in the room, a good sized flat screen TV with plenty of channels, a desk/chair, seating area with small table and chair, mid size fridge and a small microwave. There were adequate, but not abundant plugs in the room. The beds were very comfortable, had clean sheets and four pillows. The HVAC was a knob type rather than digital but worked well. The bathroom was normal size, clean and comfortable with adequate water pressure. There is an indoor pool, but we never used it.

There is a Waffle House next to the hotel and several spots on the strip, but you likely need transportation to get to most/all of the better ones.

All in all, a good place to stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 16 June 2014

We strive to uphold the highest of standards and hope to meet and exceed your expectations. We are very happy to hear about your recent experience and appreciate your business. Hope to see you again soon!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (180)
Traveller rating
Traveller type
Time of year
Language

112 - 118 of 180 reviews

Reviewed 6 June 2014

I had a great stay. I thought this was a brand new hotel but it turned out to be a bit older. Did not matter. Although older, the property is well maintained. The staff from the manager to the house keepers was great. Every person asked me if they could help me with anything. Angela is the breakfast area is really great. She provided almost personalized service to everyone. And that lady works hard to make it happen.

If you're going to Ft. Bragg I recommend staying here. It's close to Ft. Bragg but out of the hubbub of Fayetteville. I'll definately be going back.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 13 June 2014

Thank you for your kind words and compliments to the staff. We are truly dedicated to delivering exceptional service. I will be sure to share this with the staff as it is always a good motivator for us to keep providing excellent service to our guests. We greatly appreciate your recommendation and hope you continue to stay with s in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Great location: easy to get on and off Fort Bragg from this location. All the staff I have come in contact with were super friendlt and morethan willing to help, even beforeI ask. Be sure to say Hi to Angela as she is taking care off you at breakfast!! Great Lady, and really made getting up and going to work a better experience. Thanks Ms Angela!!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 13 June 2014

Thank you for taking the time to write us a review. I greatly appreciate the kind words toward the staff. She certainly works hard to ensure everyone enjoys our hotel. We are thrilled to have Mrs. Angela as part of our team. We hope you continue to stay with us when you come to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

HI is our go to always when traveling. This location doesn't seem old but........ Mattress's old and out of date. Pool area clean but layer of scum floating on Pool in corners not very inviting. Breakfast bar not well stocked for only about 20-30 people staying at the hotel pancakes out, Eggs Hard boiled 7 Omelet Out! No Cream cheese you get the idea Go to the Waffle House next door. I will say that STAFF was OUTSTANDING!!!!!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank goldwingrider2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 5 June 2014

Please accept our sincere apologies for the problems you expierenced during your recent visit. We appreciate your loyalty to the Holiday Inn brand and are sorry that our property did not live up to your expectations, or OURS. We have redesigned the menu options and layout of our breakfast bar and we must have missed the key items you needed. We have implemented additional training for our staff to ensure we provide the best quality and selection for our guests needs and will use your feedback for improvement. When your travels call for a return trip we hope you will give us the opportunity to again serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

After a misunderstanding on our part about a block reservation at a sister hotel, we were left with no place to stay. Upon notification from the sister hotel of our predicament, Holiday Inn management contacted us and found us a room. We travel to spring lake at least once a year, Holiday Inn certainly won our business! Thank you again!

  • Stayed: June 2014, travelled on business
    • Value
    • Service
Thank annabanananicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 5 June 2014

Thank you so much for your review! We are flattered by your kind comment. We work hard to ensure our guests have the best expierence and we do eveything in our power to help. We are so glad you enjoyed your stay and can't wait to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

There is nothing really wrong with this hotel. We booked it through HotWire looking for a place to stay in Fayetteville, but this was very much out of the way of where we were intending to stay. Aside from location, the experience its self was just average. Kind of disappointing that there wasn't really anything for breakfast..

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AlwaysEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 14 May 2014

I greatly appreciate our guest taking time to share their experiences at the Holiday Inn Express & Suites. While some comments may appear negative or criticizing initially, we use this information to improve our customer service and facilities. If we know that something is amiss or broken, then we are able to rectify and/or improve it. Unquestionably, we value comments and suggestions from our customers as we strive to provide a comfortable and safe atmosphere at the Holiday Inn Express & Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

What a welcome surprise when checking in to find out there was going to be a complementary dinner, beer and wine. Thanks so much to Shannon for going beyond to make our entire party welcome! She stayed later so that everybody would be served.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dr J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIXSL103, Guest Relations Manager at Country Inn & Suites Fayetteville - Ft. Bragg, responded to this reviewResponded 5 May 2014

Thank you for taking the time to write us a review. I greatly appreciate the kind words toward our staff. She certainly works hard to ensure everyone enjoys the hotel. I am happy to hear that you enjoyed your stay and were pleased with our staff. Our guests are very important to us and I am always happy to hear that we are providing great service. Thank you for your feedback and I certainly hope that we will be your hotel of choice when you visit our area again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Spring Lake
0.9 mi away
Courtyard by Marriott Fayetteville - Fort Bragg/Spring Lake
0.1 mi away
Hampton Inn Spring Lake-Ft. Bragg
0.1 mi away
Sleep Inn & Suites Near Ft. Bragg
Show Prices
Show Prices
Show Prices
6.9 mi away
Embassy Suites by Hilton Fayetteville/Fort Bragg
7.4 mi away
Home2 Suites by Hilton Fayetteville, NC
7.0 mi away
Fairfield Inn & Suites Fayetteville North
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites Fayetteville - Ft. Bragg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Fayetteville - Ft. Bragg

Address: 103 Brook Ln, Spring Lake, NC 28390-3311
Phone Number:
Region: United States > North Carolina > Spring Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Spring Lake
Price Range: £75 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites Fayetteville - Ft. Bragg 3*
Number of rooms: 85
Official Description (provided by the hotel):
When traveling to Spring Lake/Fort Bragg/Fayetteville, NC you should choose the Country Inn & Suites - Spring Lake/Fort Bragg/Fayetteville, North Carolina for your accommodation needs- we'll make sure that you Stay Smart! Country Inn & Suites Spring Lake/Fort Bragg/Fayetteville offers premium executive suites for the business or leisure traveler.Banquet rooms are available for meetings and gatherings. We pride ourselves in offering the best customer service available in the area! We are located just north of Fort Bragg/Fayetteville in Spring Lake, and we are the closest hotel to Fort Bragg Military Base. Other local attractions include the Airborne Special Operations Museum, Crown Coliseum, Festival Park, Womack Army Hospital, Veterans Hospital, Cape Fear Valley Medical Center, Good Year Tire Plant, Downtown Fayetteville, and Cross Creek Mall. We are also conveniently located near three colleges to include Fayetteville State University, Methodist University, and Fayetteville Technical Community College. We are also located very near several Restaurants, golf courses, shopping areas and much more! When you are traveling to Fayetteville/Fort Bragg, whether for Government, Business, or Leisure, come and stay with Country Inn & Suites - Spring Lake, Fort Bragg, Fayetteville and Stay Smart! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon and Evoline ltd so you can book your Country Inn & Suites Fayetteville - Ft. Bragg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Spring Lake - Ft. Bragg Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing