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“Needs more updating”

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Best Western Statesville Inn
Ranked #6 of 21 Hotels in Statesville
Springfield, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Needs more updating”
Reviewed 13 July 2014

The room was clean and acceptable. Although other reviews said it had been updated- and it had - it needs more updating of the bathroom. Otherwise, our stay was fine. It is a decent hotel for the money and served the purpose...a stop-over on our way home from the beach.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 16 August 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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499 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Canton, Ohio, United States
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014 via mobile

Very friendly young lady at the front desk. Easy and informative check in. Room looks as if it was recently remodeled, very clean and tidy. Nice little pool, overall a great place to stay. We just stayed one night on our way to Myrtle beach. Oh and they have a nice breakfast in the morning also.

Stayed July 2014, travelled with family
Helpful?
1 Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 17 July 2014
Thank you for taking the time to let us know about your stay. We are happy you enjoyed your stay with us. Our hope is to lead the industry in customer service.


Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 July 2014 via mobile

The hotel was clean, the staff was friendly. Our room was too warm but I think the air conditioner was doing the best it could in SC in July. You get what you pay for with the free breakfast. The pastries were limited and pitiful. The breakfast lady was very helpful. The coffee was good and hot.

Stayed July 2014, travelled as a couple
Helpful?
Thank Hbaileyjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 17 July 2014
Thanks for taking the time to let us know about your stay. We want every guest stay to be positive.
I am sorry you had problems with your air. We will definitely take care of this issue.


Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 June 2014

Stayed here with my wife and a dog on our way back from a camping trip in Maryland. It is easy to get to and there is plenty of room to park. The surrounding area is well lit to walk the dog. The front desk was courteous. Everything in the room worked. It was spacious, clean and comfortable. The bathroom and shower were clean, had large terrycloth towels, and a nice shower head. the TV got plenty of channels and the wi-fi signal was fine. While there are not a lot of choices for restaurants you can easily walk to there is delivery from multiple pizza places and restaurants within a mile or so. Breakfast was decent with enough choices for anyone and the staff worked hard to keep up with the crowd. This was well done for a price including tax and the pet fee that still came to under $100. We will stay again when we are in the area.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pkrchrds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 17 July 2014
We are happy you chose to stay at our property with your pet.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thanks again for taking the time to let us know about you stay .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014 via mobile

Very nice clean room. Ac worked great staff very nice. Breakfast not the best, eggs looked like they had sat in water for a week, but overall great place. We didn't get in the pool but looked nice and clean. Will stay here again when down this way

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victorianjesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 17 July 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
We have also added new items to our breakfast selection. Thanks again for taking the time to let us know about your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vero Beach, United States
1 review
Reviewed 12 June 2014

Good place to stay. Not many places to eat close to hotel only draw back. Great people working the hotel jobs. A lot better than exit 50 which is dead and looks run down. Not sure what happen as we use to stay at the Red Roof and eat at Shoney's. Very quite place to stay and that means a lot if your tired from driving 600 miles.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ralph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 13 June 2014
Thank you for taking time to fill out survey.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices.

Hotels like ours depend on the customer like you who let us know how we are doing and how we can improve.

Again Thanks for your comment.

Bharat Desai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canfield, Ohio
1 review
Reviewed 11 June 2014

i found this hotel right here on trip advisor and felt compelled to write a stellar review. this hotel was so clean and convenient to the freeway and restaurants. there is a staff member who attends to your needs during your free breakfast. the staff was more than friendly, they truly cared about our stay. i would highly recommend this place.

Room Tip: i was given room 101 which is directly inside the hallway but away from the outside parking lot nois...
See more room tips
Green Features: loved the shower dispensers, we are looking for these for our own home.
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this review, 13 June 2014
Thank you for taking time in submitting your review regarding your stay at our hotel

Responses from guest like you is a real quality evaluation for our Hotel. We take pride in what we do and Guest like you encourage us to achieve and set higher goal for customer service and maintaining our hotel.


Thanks and await you to welcome you on your next visit.

Bharat Desai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Statesville Inn

Property: Best Western Statesville Inn
Address: 1121 Morland Dr, Statesville, NC 28677-6973 (Formerly BEST WESTERN Statesville Inn)
Phone Number:
Region: United States > North Carolina > Statesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Statesville
#6 Business Hotel in Statesville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Statesville Inn 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Want a hotel near Hiddenites Gem Mine, Fort Dobbs and Charlotte? BEST WESTERN Statesville Inn is perfect for both business and leisure travelers alike.Key North Carolina attractions surround this Statesville, NC hotel, including Hiddenites Gem Mine, Fort Dobs, NASCAR shops and races, Myrtle Beach and Charleston. Just a short drive away, explore outdoor adventure at Lake Norman and the Blue Ridge Mountains. Plus, it's a breeze to get around town with a convenient location just off I-77. While in town, don't miss the Carolina Balloon Fest or the Horse Auction - two local favorites!After exploring everything the area has to offer, head back to the pet-friendly BEST WESTERN Statesville Inn to relax in a cozy guest room or suite, complete with cable satellite television with HBO®, a microwave, refrigerator and free high-speed Internet access. Whirlpool suites are available upon request. After a great night's sleep, start the start the day off right with a complimentary continental breakfast, go for a swim in the outdoor swimming pool or work out at our on-site fitness center. This pet-friendly hotel also features business services, meeting/banquet facilities and a close proximity to area businesses, like Lowe's Home Improvement, Freight Liner and ASMO.Ready for an unbeatable Statesville, NC hotel experience? Our friendly, welcoming staff is waiting to greet you. ... more   less 
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Also Known As:
Best Western Statesville Hotel Statesville
Statesville Best Western

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