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“Very Rude”

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Americas Best Value Inn
Ranked #20 of 21 Hotels in Statesville
Kingston, Canada
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Rude”
Reviewed 17 December 2012

We did not end up staying here as the lady who spoke to us at the check in was extremely rude.
We enquired, about a room non smoking two adults snowbirds travelling south, preferring a king size bed on the ground floor.
I attempted to as about the pricing of the room and said to her I had a coupon for 33.99 then she proceeded to advise me that there would be an extra charge for sleeping in two beds and there was an extra charge for the ground floor.
When I told her that I found her very confusing and could she just tell me how much the room was she proceeded with all these extra fees. Finally I said ok forget it, and she replied "why did you come in here" you'll be back as you won't find anything cheaper.
NO i will never be back.

Room Tip: go somewhere else than here!
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Eva N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abvistatesville, Manager at Americas Best Value Inn, responded to this review, 6 November 2013
Dear Eva N,

I appreciate the fact that you took the time to share a review with us. I sincerely apologize for the customer service and other issues you experienced with us. Please know that we are now under new management. We hope that you give us another opportunity to serve you in the future.


Regards,
Arvind-GM
Americas Best Value Inn-Statesville, NC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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51 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Port Charlotte, Florida
Level 6 Contributor
221 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 31 October 2012

We reserved a King room ground floor as we had such a great experience with the ABFI in Watertown, New York. If the New York Hotel was any indication of the quality of this hotel chain, at a similar rate we were anxious to stay here on our drive south. We had a copy of their Lodging Directory and realized this Statesville, NC hotel had "4 check marks" indicating "outstanding Score, Best of the best" according to their own lodging ratings information. We had joined Value Club Card which supposedly gave "members" lots of perks and had booked well in advance. I had even taken the trouble in advance of our departure to call this hotel and spoke to Mr. Patel, GM about the quality of his hotel as we had also seen this property marked as "two check marks" which meant "property meets our average standards" on another web site..so wanted to confirm - was it 2 or was it a 4? He assured me we would love it - that he had a very nice hotel and it was decidedly a "4 check mark". We arrived at a very very sad looking, dated shabby hotel... and were told all the King ground floor rooms were taken..at the insistence of the front desk we said we would look at the second floor room (stairs, no elevators) and as soon aas we entered it, we quickly backed out - it was without question - sub-par and had a strong odour. We asked to have our confirmation cancelled. We would not be staying at the hotel. The room was not expensive but there are plenty of other hotels in this area that are in the same price range that more than meet a few basic standards - there is no way I would ever recommend anyone stay in this hotel unless your only criteria was a cheap hotel night. Never again.....

Room Tip: No elevators, old and decrepid hotel.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Rooms
Helpful?
2 Thank marleyandmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
Thank you for sharing your opinion with us. I am sorry to hear that you had a bad experience but You did not give us a chance to provide are service.
you decided to not to stay because this is not 4 star hotel and this property do not have elevator. we listed all amenities about are hotel on web side.
we do have other travelor stay hear and they do like it are property. check other
review form the geust and our property photos. this is decent property.
ones again we apologize.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Statesville hotels

Olmsted Falls, Ohio, United States
1 review
Reviewed 19 October 2012

Nice surprise on trip to North Carolina.The hotel was clean,well cared for...the staff friendly and concerned with welfare of the handicapped member of our party. The continental breakfast was just that but adequate. We would stay there again. The price was like 20 years ago!

Room Tip: One side of the hotel has no parking and would be a poor choice for those with walking difficulties...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
We thank you for your kind comments. We strive to make sure all guests have a great experience at our property, so we're glad to hear we were successful.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level 6 Contributor
571 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 8 October 2012

I spent one night here and was satsfied. Quick and easy check in. The room was clean and had everything you needed for the night. Breakfast was not very good. No coffee, the OJ was just colored water. Stale donuts. Cereal but no milk. I do not normally eat breakfast so it was not a big deal for me, but I would have taken a cup of coffee.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adak C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
We thank you for your kind comments. We strive to make sure all guests have a great experience at our property, so we're glad to hear we were successful.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Charlotte, Florida, United States
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 October 2012

We stayed one night while traveling south recently. Room was large and clean. Front desk person was helpful. Price was excellent. Room comes with microwave, small refrig and king bed. I would recommend this place to anyone wanting a very decent room for a very reasonable price.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
We thank you for your kind comments. We strive to make sure all guests have a great experience at our property, so we're glad to hear we were successful.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2012

We were very satisfied by our stay here. We found the staff to be very pleasant and helpful in providing a map of the area and recommendations for finding restaurants in the area. The room was clean (Hotel has a rating of 98 for hygene) and everthing worked as it should (faucets, drains, shower, etc) A plus for us is that we were able to bring our dog with us, and the extra charge of $10 is reasonable. All in all this is a bargain at less than $60 for the night and we found no evidence either visibly or by smell that this hotel is pet friendly.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnshawhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
We thank you for your kind comments. We strive to make sure all guests have a great experience at our property, so we're glad to hear we were successful.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orangeville, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 17 August 2012

We stayed here on our way back from Florida. We arrived at 11pm and were met by the new mgment. They were very friendly and accomodating. We got a king room and were very pleased just to have a place to lay down. The room was clean! The bathroom was clean! Yes the hotel is outdated but for the 44 dollars we spent (plus tax) it was absolutely fine. The bed was comfortable enough and we had a good sleep. The sheets were no different then what you would get at a more expensive hotel. You get what you pay for. It is a clean hotel, with friendly managers and we would stay there again if passing through.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pinakin p, Manager at Americas Best Value Inn, responded to this review, 2 November 2012
We thank you for your kind comments. We strive to make sure all guests have a great experience at our property, so we're glad to hear we were successful.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 1125 Greenland Dr, I-77 Exit 49a, Statesville, NC 28677-6944 (Formerly Super 8 Motel)
Region: United States > North Carolina > Statesville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #20 of 21 Hotels in Statesville
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 41
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Statesville, located at the Crossroads of the Piedmont in Statesville, NC. Our hotel is conveniently positioned off of Interstate 77, Exit 49A, just two miles south of Interstate 40, Exit I-77S. We invite our guests to enjoy our free continental breakfast and coffee in our lobby. Stay connected with free wireless high-speed Internet access in our common areas and guest rooms. Step into the privacy of your own guest room with amenities including a coffeemaker, cable TV with HBO,free local calls, and wake-up service. Microwaves and refrigerators are available upon request. Children age 10 and younger stay free in their parent's room with existing bedding. Small pets are welcome for a small nightly charge. Americas Best Value Inn Statesville is near Lake Norman State Park, where you can go water skiing and boating in the hot summer months. Our Statesville hotel is also close to the NASCAR Hall of Fame and Charlotte Motor Speedway. Enjoy an exciting day trip to Carowinds Theme Park. Each October, Statesville is host to the annual Carolina BalloonFest, where you can see 50 colorful hot air balloons and have a taste of local North Carolina wines, crafts, and entertainment. November brings the annual Crossroads Pumpkin Festival with autumn fun for young and old alike. Check out a movie at Marquee Cinemas. Play a round of golf at Fox Den Country Club. Shop 'til you drop at JR Outlet and Signal Hill Mall. Enjoy a tasty meal at one of the local restaurants such as Ledbetter's Grill, Carolina Catering and Entertainment, or Mezzaluna II Restaurant. At Americas Best Value Inn Statesville, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
Reservation Options:
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Also Known As:
Super 8 Statesville
Super Eight Statesville
Statesville Super Eight
Statesville Super 8

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