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“Poor service, and double charging credit cards!”
Review of Quality Inn Sylva

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Quality Inn Sylva
Ranked #4 of 6 Hotels in Sylva
Blair, SC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poor service, and double charging credit cards!”
Reviewed 28 March 2014

I stayed here while attending a wedding in the mountains. The mother of the bride reserved a large block of rooms. There is very little staff here, and we had to wait a while to check in. The entire hotel smells, and although in theory we had a no -smoking room, it still smelled of smoke. There was rarely anyone at the front desk, when one had questions, and you had to wait to check out. I guess we had it better than other wedding guests who stayed here. They had issues with heating, and cleanliness. The worst part is that after we waited to check out, and were charged, we found out later that our dear friend who had blocked out the rooms was also charged!!! When I called to rectify the situation, first they said they had no records of my card or stay, then the woman coyly suggested that perhaps the mother of the bride intended to pay for our room. Well if that was the case(which it wasn't), why did you charge both our cards?!?!? What kind of business doesn't have records of their reservations? I hope my poor friend eventually got her money back. Would never stay here again. If you do, check your credit card statement carefully after leaving!!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Debra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Sylva

Property: Quality Inn Sylva
Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Sylva
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Sylva 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn

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