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“Best Western Smoky Mountain Inn”

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Best Western Smoky Mountain Inn
Ranked #2 of 8 Hotels in Waynesville
Certificate of Excellence
Cross Lanes, West Virginia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best Western Smoky Mountain Inn”
Reviewed 5 August 2014

The hotel's landscaping was beautiful.The pool area was very nice and clean. There was lovely views of the mountains. Nearby Waynesville you could find places to eat, such as fast food and local restaurants. Now for the downside. The hotel rooms need some updating. The furniture is old, and the carpets needs to be replaced. We were in room 101. The mattress we slept on definitely should be replaced. The middle sagged in. We hardly slept at all. I hope something is done to update this hotel because it is so beautiful on the outside.

Room Tip: There is no elevator, but there is only two floors.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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582 reviews from our community

Traveller rating
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    37
    7
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See reviews for
192
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Marietta, Georgia
Level Contributor
631 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
Reviewed 4 August 2014

Clean, comfortable room with good water pressure in the shower which is important if you've been hiking all day. Friendly service on the check-in. Most important to us was the location--an easy, convenient off from the Blue Ridge Parkway at milepost 443 and then easy to get back to the Cowee Mountain Overlook (milepost 430.7) for a stunning sunset. Reservations are usually needed during the season(s),

Room Tip: Room #117 is the last room downstairs on the end and was very quiet, easy to get in and out of the c...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank ballhawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bettendorf, Iowa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014 via mobile

After searching forever for an affordable room with a beautiful view we stumbled upon this gem. The room was nothing fancy but we got exactly what we wanted. You would think with how beautiful the area is there would be more hotels with views.

Stayed July 2014
Helpful?
1 Thank Ambermet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanford, Florida
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2014

So happy we chose this hotel to stay at to begin our Smoky Mountain trip! The grounds took our breath away, gorgeous! The staff was very friendly and accommodating. Our room had a gorgeous view and loved parking right out front of our room. The beds were perfect, bathroom/vanity area very clean, overall the room was perfect! Easy access to the highway and local downtown stores/restaurants...Walmart and Clydes, perfect! The breakfast was great, small area but get there early and enjoy the mountain view! Close to Bryson City, Maggie Valley and Asheville. Blue Ridge Parkway access about 5 miles down the road. We will definitely stay at this hotel on our next trip to the Mountains!! Don't forget to bring a box to catch Lightning Bugs at dusk, the best way to end your day!!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Valerie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soody Daisy
1 review
Reviewed 1 August 2014

Highly recommended. Beautiful scenery and landscaping. Very clean inside and out. Enjoyed the bench outside the room. Man was pressure washing the pool and pump room. Friendly staff from check in to check out. Saw lots of smiles. Front desk lady noticed we requested a handicap accessible room so she gave us one. It was convenient to everything, especially vending machine and ice maker. Room was nice and quiet. Very comfortable bed. Housekeepers were friendly. Hotel is convenient to cute, downtown Waynesville shopping and lots of good restaurants. Will go back!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ladyvoldeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2014 via mobile

This place is a dream! Such a great stay!!! Hotel is well located, rooms are clean and charming, grounds are beautiful and breathtaking, staff is so friendly and courteous, special thanks to Angie @ front desk and the girl at the breakfast, you guys really care about guests!!!

Stayed July 2014
Helpful?
1 Thank VLT75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pawling
1 review
Reviewed 30 July 2014

Carpets dirty; room tired; pillows poor; bath tiny; dressing area small; location pleasant w/pool and nice grounds; outside area neat; staff were pleasant and courteous and assisted when needed with greeting upon check-in and efficient; request for particular room location honored; curtains in room needed cleaning; location of A/C and blowing caused curtains to fly away from window requiring finding ways to avoid window exposure;

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Theodore J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Smoky Mountain Inn

Property: Best Western Smoky Mountain Inn
Address: 130 Shiloh Trail, Waynesville, NC 28786-9007
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Waynesville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Waynesville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Smoky Mountain Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western

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