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“Excellent Customer Service”

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Residence Inn Wilmington Landfall
Ranked #21 of 44 Hotels in Wilmington
Certificate of Excellence
Charlotte, North Carolina
1 review
“Excellent Customer Service”
Reviewed 27 September 2012

A box was delivered to the hotel after I checked out. The staff went above and beyond to ensure the package was returned to me promptly. Great job and thank you for taking such good care of your guests!

  • Stayed September 2012, travelled on business
    • Service
Helpful?
Thank Tara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Raleigh, North Carolina
Level 6 Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 23 September 2012

From the moment we walked in the staff made our stay wonderful. The Room was clean and comfortable. The patio a great place to sit and relax while watching the kids play basketball or swim. This is a pet friendly hotel so be warned you might hear a bark or two.

The breakfast was great and more then we expected. And the fresh bowl of fruit was nice when looking for a midnight snack.

Highly recommend

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank McElspeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2012

This hotel was a wonderful find for us, as we had not visited it previously. While its not on the beach, Wrightsville Beach is close enough with only a short drive. It is, however, right across from Mayfaire, which is a wonderful, upscale, outdoor mall that feels like a little town. The hotel is within very close distance to many places to eat from fast food to local dining to more up scale restaurants and sports bars. Much to do close by including lots of shopping. The hotel itself is a beautiful property nestled in off of a main road. If you dont' know its there, you wouldn't know its even there. Rooms are nice, clean and spacious, and the staff is professional. Even the housekeepers are friendly and helpful and asked if everything was OK and could they get us anything. That was really nice and showed a lot of attention to detail by the staff. Breakfast was nice and had anything we could have wanted. All in all we enjoyed this property and will return.

Room Tip: Upgrade to a suite and you'll have more than one TV....very nice during a sports season...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisaj1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida, United States
Level 4 Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 August 2012

We have stayed here a couple of times since we visit my oldest son here at least once a year. the hotel is always clean, the rooms are big, and they have great facilities. The pool is very nice and they offer water toys for the kids! Full Hot breakfast is also very nice as it is included in your stay. Highly recomended for those with families or longer stays.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2012

We totally enjoyed the 3 nights we spent here. The staff was very helpful and polite. The room was very comfortable, with full kitchen ( which we never used), great sitting area - separated a bit from the sleeping area, and very clean. The breakfast was very nice - and the staff very accommodating. The dinners were fine- and just an unexpected amenity - even beer and wine!
The location is great - so close to Wrightsville Beach - and easy to get to Historic Wilmington. The price was very reasonable. I would definitely recommend this hotel to anyone and everyone. We found nothing wrong with this hotel - only good things to say !

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBFOX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City Beach, Florida
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 August 2012

I stayed here for a little over three weeks. The front desk staff is quite friendly. The food was pretty good. The roast chicken one night was exceptional; unfortunately they used instant mashed potatoes. I was lucky enough to have a room with a balcony, unfortunately the exhaust from two different AC units makes it 20 degrees warmer than any place else at the hotel. They are in need of some routine maintenance. The bathrooms are somewhat dated and need caulking and grout. I think this hotel has had the update, but some things are oddly dated the kitchen had small bugs, not sure what kind. I let the front desk know ...but the bugs never went away. Housekeeping does a fantastic job and the manager was more than helpful.

Overall Great people and very friendly, somewhat dated hotel in need of maintenance

Room Tip: Third Floor end of Hallway on back side in Summer, Same except use front side in Winter
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank James6214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey, USA
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 July 2012

I was there for business, stayed three nights, very nice, very clean, close to everything including the ocean. They provide free breakfast and early lite dinner FREE. Location is very safe, many resturant and shopping malls around.

Room Tip: I was on the ground floor facing the back, but seems all is good, very quite area.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SamNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Wilmington Landfall

Property: Residence Inn Wilmington Landfall
Address: 1200 Culbreth Dr, Wilmington, NC 28405-3638
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Wilmington Landfall 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Wilmington Landfall Hotel Wilmington
Wilmington Residence Inn

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