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“Clean room, great central location, perfect for families.” 4 of 5 bubbles
Review of BEST WESTERN PLUS Wilmington/Wrightsville Beach

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BEST WESTERN PLUS Wilmington/Wrightsville Beach
Ranked #10 of 45 Hotels in Wilmington
Certificate of Excellence
Port Huron, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean room, great central location, perfect for families.”
4 of 5 bubbles Reviewed 16 July 2014 via mobile

Stayed here while visiting a friend and found the location really perfect for driving or walking to most of the main stores, restaurants and attractions. We have two young kids and are usually more budget conscience, and this place fit perfectly. The pool was great and so was the breakfast, something for everyone on the menu. The staff was polite and eager to help. Overall a very good experience.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kernmyea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 17 July 2014
Dear kernmyea,

Thanks for reviewing our Best Western Plus; we're glad you found our location excellent and enjoyed our pool and complimentary breakfast! I'm also happy to hear our staff was able to help out with all of your needs. Thank you again for your praise and we hope to see you the next time you're in Wilmington!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

460 reviews from our community

Traveller rating
    257
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    35
    16
    13
See reviews for
188
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74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We had a wonderful stay here. We checked in without a problem. The facility was very clean, as was our room. The beds were very comfortable. The pillows were a bit fluffier than I was used to though, so my neck was a bit sore in the morning. I went to breakfast right away in the morning and didn't have any problems. However, when my friend and daughter went later in the morning they had a hard time getting food because it was so busy and some of the other guests were rude -- not something the hotel can do anything about -- which was frustrating. The location is great because it is just a few miles down the road from the downtown area. I would come back here in a heartbeat.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 15 July 2014
Dear Michelle B,

Thanks for taking the time to review our hotel - we're glad you had a great stay and plan to return the next time you're in Wilmington! It's also great to hear you found your room clean and comfortable. We appreciate your high ratings and hope it won't be too long before your next stay; thank you again for your comments!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheboro, United States
1 review
5 of 5 bubbles Reviewed 13 July 2014

Me and my family had a wonder two nights and three days at Best Western PLUS University Inn located in Wilmington, North Carolina. We had a blast we traveled to the BATTLESHIP. We also went to the AQUARIUMS. We also ate at ELIZABETH PIZZA. while we was staying. The Rooms was clean also i like the fact that when we went out We could get our rooms cleans.The Pool was excellent. The Fitness room was a little dirty the walking machine didn't want to work. The water was hot and tasted very very disgusting. Other then those disadvantage. The stay was EXCELLENT.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 15 July 2014
Dear James A,

We appreciate you sharing your experience at our hotel and are delighted to hear it was an excellent one, as well as that you were able to visit several nearby attractions and restaurants! We do apologize for any inconvenience with our fitness room and appreciate your feedback to help improve our facilities. Otherwise, thanks again for your 5-star ratings across the board and we hope it won't be too long before your next visit!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Syracuse, New York
Level Contributor
417 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

This Best Western would be the fourth & final B.W. during a May trip. Darrell made check in quick & smooth. He also helped with the total number of points built up to qualify for a free night.

Room #211. A medium size room. Furnishing include king comfortable bed with five pillows. Writing desk with lamp-lamp having two electrical outlets. Swivel chair. Cabinet for flat screen television (58 channels), micro/fridge and three drawers. Two bed stands, with lamp each. Patted wooden stand for luggage. Medium size cloth chair & foot stool.

Bathroom has shower/tub combo. Plenty of towels, shampoo, conditioner & body lotion. A safely bar at end of tub's wall. The tub stopper was difficult to put in postion. Wall to wall sink counter. Hair dryer & coffee maker. Small closet. Iron & board. Metal rack, with eight wooden hangers. Closet door has a full length mirror on outside. Overall bed/bathroom very clean. A/C was on at time of arrival, room very cool. A/C controls easy to operate. Green carpet thru out room.

Two elevators, fairly good speed. This facility has a fenced outside pool. Pool depth is 3 feet to 5 feet with a sun patio outside fence. Plenty of parking, with the west lot spaces on the tight side. The east lot look wider. Counted four handicapped spaces by main door entrance. The main entrance doors are automatic sliding, with two two luggage racks.

Breakfast is 6:00-10:00. Three dry cereals.range/apple juice. Two waffle makers. A steamer for sausages & cheese omlettes. Muffins, rolls, bagels & bread for toast. The breakfast area has six tables, with two or four chairs. Four booths. A double sided counter, with four tall chairs pre side. On both sides of counter are four electrical outlets and a UBS outlet.

Quest laundry is located on second floor. One washer & dryer. Washer-$1.50, with dryer-$1.00, with an ice machine same area. This facility has no soda/snack machines. By the front desk are snacks, candy with sodas in a clear door refrigerator, which can be purchased from the front desk.

The lobby is good size. Large couch with five single firm cloth chairs. Nice carpet. Two guest computers.

Best Western has become my home away from home. I have never had a bad experience at a Best Western facility. I may pay more, however I have gotten more in return. This facility's staff was polite, helpful & friendly. NO accents. I would stay again with no hesitation.

Jack L., Syracuse, New York.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 15 July 2014
Dear Jack L,

Thank you for writing such a detailed review of your stay at our Best Western Plus - we're delighted to hear Best Western always helps you feel at home and that you had an excellent visit with us! We appreciate your high ratings and kind words, as well as your thoughtful summation of all the facilities and amenities we offer. Thanks again for your comments and we can't wait to see you the next time you're in Wilmington!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 7 July 2014

I had read reviews of the hotel on line and it gets very good reviews. The beds were very comfortable but beyond that I do not think it was up to the reviews. We asked for blankets and didn't receive them. When we checked in (1 hour after check in time) the only room they had that was not on a smoking floor was over a dumpster. We had family that also requested non-smoking rooms and ended up on a smoking floor in a "non-smoking" room.... which smelled heavily like smoke. The desk staff was indifferent and offered no solutions for better rooms. The breakfast room was over crowded and the food average at best. There are so many hotels on Market Street that offer better options at less cost, I will book elsewhere next time.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jacquie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 8 July 2014
Dear Jacquie W,

We appreciate you taking the time to review our Best Western Plus. While I'm glad to hear you found your bed very comfortable, I apologize that our staff did not follow up on some of your requests or were unable to accommodate them - we always try our best to satisfy specific requests and will discuss your feedback to do a better job in the future. If you'd like to discuss anything further, please feel free to give me a call at the number below. Thanks again for your feedback and we hope to have another opportunity in the future to give you a great, clean stay.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

I am writing again to refresh my thoughts that the BWP University Inn is a very well run establishment. It is clean, fresh, competitively priced and convenient to all area facilities. There are ample chain and private restaurants within a close drive. I have never had a bad stay here.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Kristopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 30 June 2014
Dear Kristopher K,

Thank you for your loyalty and taking the time to praise us publicly! I'm delighted to hear you always find us excellent and that our location is great for you to get around the area. We can't wait for your next visit; thanks again for your praise!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beckley
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 June 2014

Have been here before ... permits smoking. Did have to ask for an ashtray for the room. And because my husband likes a towel, asked for a additional one which was not replaced by the cleaning crew the next day. They did not replace used coffee items either. A/C made a racket.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Rodney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review, 30 June 2014
Dear Rodney G,

Thanks for taking the time to review your recent visit. We apologize that some items were not replaced during your visit and will share your feedback with our housekeeping staff to improve our service in the future. Otherwise, we appreciate you choosing us again and hope to see you the next time you're in Wilmington. Thank you again for your comments.

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Wilmington/Wrightsville Beach

Property: BEST WESTERN PLUS Wilmington/Wrightsville Beach
Address: 5345 Market St, Wilmington, NC 28405-3505 (Formerly BEST WESTERN PLUS University Inn)
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wilmington
#6 Romantic Hotel in Wilmington
#6 Family Hotel in Wilmington
#13 Business Hotel in Wilmington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Wilmington/Wrightsville Beach 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our award winning hotel offers Southern hospitality, spacious rooms and a great value for guests who want to visit historic Wilmington and Wrightsville Beach. Located halfway between the two, and close to the University of North Carolina at Wilmington, our Wilmington hotel is a great value. Amenities include: Free Breakfast, Free WiFi, Outdoor Pool, Fitness Center, Fridge & Microwave ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda and Odigeo so you can book your BEST WESTERN PLUS Wilmington/Wrightsville Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Innkeeper - Wilmington Hotel Wilmington
Innkeeper Hotel Wilmington

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