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Best Western Plus Wilmington/Wrightsville Beach
Ranked #11 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed 29 July 2014

Good location, set back off of highway so quiet. Kema at the front desk offered exceptional service. All the staff was friendly and helpful. Clean, great beds in our room, nice décor, good breakfast!!

Stayed: July 2014, travelled with family
Thank JMWL2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 30 July 2014

Dear JMWL2014,

Thanks for taking the time to review our Best Western Plus; I'm very pleased to hear you found our staff excellent and our location was great for your needs! It's also good to read you found your guest room very comfortable and clean. Thank you again for your comments and we look forward to seeing you the next time you're in Wilmington!

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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387 - 393 of 533 reviews

Reviewed 28 July 2014

We stayed here July 24 through July 27th. The hotel had a great location for getting to the colleges, Riverwalk area and beaches. Breakfast was good and they did their best to keep it stocked. Better than most hotels. We brought our dog along and only had one issue one morning while I was quickly trying to walk her through the lobby to get her back up to our room they woman at the front desk made me stop to tell me I couldnt stop in the lobby. I had no intentions of doing so and it took longer for me to tell her that I was trying to get to the eleavator and she was casung the delay. Other wise the room was average. It did have a funky smell when we arrived but once we got the ac adjustedint eh room we didnt smell it anymore. We also noticed that the fan in the bathroom did not work. Noise was not an issue at the hotel and the pool was nice and kept clean. We would stay again if back in town.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank dolp121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 29 July 2014

Dear dolp121,

Thank you for reviewing your recent stay - we're glad you had a good stay overall and plan to return, though do apologize for the couple of inconveniences you ran into. Our team will discuss your feedback to ensure our rooms are as clean as possible and our service is friendly and helpful. Thanks again for your comments and we look forward to seeing you the next time you visit Wilmington!

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

No frills but clean rooms and common areas, friendly staff. Conveniently located near the University not far from River walk in one direction or the beach if you go the other way..there were a lot of kids there our weekend attending a soccer camp but noise was not a problem...Breakfast staff did their best to keep food filled for the large crush of young kids

Room Tip: near the highway but it is quite and you won't know it if you didn't look outside the window...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kelli W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 23 July 2014

Dear Kelli2013,

Thank you for taking the time to review our hotel; I'm glad to hear you had a comfortable, quiet stay even though we were busy and that you found our staff very friendly! We're thankful for your high ratings and look forward to seeing you the next time you're in the area. Thanks again for your comments!

David Amick
eCommerce Manager
Daly Seven, Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

My wife and I stayed at this location for our wedding anniversary and after checking in we got to our room and it stunk like cigarette smoke, we asked non smoking room. After the punch of the smell, I checked the beds and found bedbugs in both beds. They gave us another room that was cleaner but we found bugs again. The stuff apologize for it and they told me it was spider beattles. we took pictures of the bugs and compare them to the spider beattles and they are totally different. Will not book again here.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Franklin Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 24 July 2014

Dear Franklin Q,

Thank you reviewing our hotel. We take our cleanliness very seriously and apologize for any inconvenience; though after investigation none of our rooms contain "bedbugs," issues with some insects may occur seasonally and we will use your feedback to continually monitor and ensure we provide clean, comfortable accommodations for all of our guests. If you'd like to discuss anything further, please reach out to me at the number below. Thanks again for your comments and we hope you'll allow us another opportunity in the future to give you a clean, comfortable stay.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

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Reviewed 21 July 2014

This was a good hotel. It was clean and quiet. Everyone working at the hotel was very friendly from the front desk to housekeeping. We never heard anyone else at night. Small, but clean pool. Good breakfast selection. The lady managing breakfast did great and was very friendly. Workout room was nice.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Mom2three850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 22 July 2014

Dear Mom2three850,

Thanks for reviewing our Best Western Plus. I'm happy to hear you had a comfortable, quiet stay and found all of our staff very friendly! We are grateful for your 5-star ratings and look forward to seeing you the next time you're in Wilmington. Thank you again for your comments!

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Have enjoyed staying here for years and will continue to do so. Not far from Wrightsville Beach and plenty of good places to eat nearby. Room was very comfortable and clean towels were always available at the pool area.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 21 July 2014

Dear Tim G,

Thanks for your review and loyalty to our hotel! We're glad you had a clean, comfortable stay and that our location was excellent for you to get to the beach and around the area. Thank you again for your praise and high ratings and we can't wait for your next stay!

David Amick
eCommerce Manager
Daly Seven, Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014 via mobile

Stayed here while visiting a friend and found the location really perfect for driving or walking to most of the main stores, restaurants and attractions. We have two young kids and are usually more budget conscience, and this place fit perfectly. The pool was great and so was the breakfast, something for everyone on the menu. The staff was polite and eager to help. Overall a very good experience.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank kernmyea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Best Western Plus Wilmington/Wrightsville Beach, responded to this reviewResponded 17 July 2014

Dear kernmyea,

Thanks for reviewing our Best Western Plus; we're glad you found our location excellent and enjoyed our pool and complimentary breakfast! I'm also happy to hear our staff was able to help out with all of your needs. Thank you again for your praise and we hope to see you the next time you're in Wilmington!

David Amick
eCommerce Manager
Daly Seven, Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Wilmington/Wrightsville Beach

Address: 5345 Market St, Wilmington, NC 28405 (Formerly Best Western Plus University Inn)
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Wilmington
#6 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
#13 Business Hotel in Wilmington
Price Range: £64 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Wilmington/Wrightsville Beach 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our award winning hotel offers Southern hospitality, spacious rooms and a great value for guests who want to visit historic Wilmington and Wrightsville Beach. Located halfway between the two, and close to the University of North Carolina at Wilmington, our Wilmington hotel is a great value. Amenities include: Free Breakfast, Free WiFi, Outdoor Pool, Fitness Center, Fridge & Microwave ... more   less 
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Also Known As:
Innkeeper - Wilmington Hotel Wilmington
Innkeeper Hotel Wilmington

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