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“very friendly staff”

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Quality Inn Wilmington
Ranked #33 of 44 Hotels in Wilmington
Burlington, North Carolina
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“very friendly staff”
Reviewed 19 March 2012

We stayed in the hotel for two nights this past weekend while in town for a marathon expo. Although the hotel is a little older, they are doing some renovations. The room itself was a little small, but had nice updates. The breakfast area was nice, and the breakfast was good. The best part was the staff...everyone was extremely nice and helpful. Everyone spoke to us, asking how the stay was, if there was anything we needed. Definitely one of the nicest staff we've ever encountered while staying in hotels.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
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English first
Weston, Connecticut
Level 5 Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 February 2012

When we pulled up at 10PM and found the lobby locked and that we had to communicate with the front desk through a window, we were a little scared... but thankfully it got better.

From the outside the property looks like a typical outdated motel with rooms that open to the outside (you have to climb up stairs to get to the other levels). However, it is clear that the management is trying to update the property. On either side of the property they have added attractive wooden patios with tables and chairs. The lobby and breakfast area are beautifully, tastefully (and probably very expensively) tiled and have granite countertops. The rooms also seem recently updated. The carpet looked pretty fresh. The beds have quality bedding with duvets (classy!) and an attractive bedspread. The sink though open to the room, has a granite countertop. The bathroom (toilet and shower/tub) does not look like it was updated, and was plain, but clean and functional.

The free wireless internet worked well. The free breakfast buffet was good: hot waffles, hard boiled eggs, sausage and chicken biscuits, yogurt, cereal, muffins, donuts, pastries, juice and tea. The breakfast room was quite comfortable with a flat screen television and complimentary copies of the Wall Street Journal.

We booked on hotwire.com and totally got ripped off. We paid $65 when the walk-up rate was $55.

The staff was extremely friendly. Everyone, even the housekeepers went out of their way to say hello.

Room Tip: If you have a lot of luggage or mobility problems, pick a room on the first floor. This way you won...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anfdiva25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Level 5 Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 17 January 2012

This Quality Inn looks like a renovated older motel. The king room we had was quite clean and in good overall shape, with what seemed to be recently installed furnishings. The bath consisted of a tub/shower and toilet in a separate space, with sink open to the room. Nothing fancy about it, but clean and in good order. The king bed was very comfortable.
The internet was reasonably fast when we were there, but there weren't too many guests that night. There are numerous restaurants nearby.
The outside walkways could be a negative factor if the motel is quite busy, but not a major one.
Breakfast included a good selection, including the usual carbs and a few protein choices as well. The best part was the low cost, making this a reliable and economical choice. We would certainly stop here again if in the area.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Neil 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, UK
Level 4 Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 23 October 2011

We stayed her for 2 nights this September. We had booked two rooms for ourselves and our daughter. They did not have two together so our daughter stayed in a room through the breeze-way and her room actually backed onto ours. The rooms have outside corridors.
Our rooms were very comfortable and the pillows to die for! That is a major plus for me. We also had a fridge and a microwave.
The breakfast room was in the process of a refurb but looking at the new internet pictures, its great! The free breakfast was fine though, with all the usual fare.
The reception staff told us where to get the bus to take us to the historic district. We waited but it didn't arrive so we drove expecting major parking problems but we got sorted no problem.
We went on the trolly ride. Its a great way to get your bearings and see all the lovely houses and learn a bit of history. We also got the ferry over to the naval ship and paid for the tour. Beware, very interesting but can be a bit claustrophobic down in the bowels! and those stairs! Not to be missed.
This is a great hotel for the price. Not in the historic district but just a short ride away.
Yet again, as with most of the hotels on this holiday, no safe.
Would I stay here again? Yes, I think I would.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canada420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailua, Hawaii
Level 6 Contributor
176 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 30 September 2011

We stayed here one night waiting to catch a flight. We had recently stayed at another of this chain's places earlier in the month. For an extra $5.00 you got about a five tier upgrade from the sister motel. This place was clean, had a good bed/TV/Bathroom and internet service and was well worth it's modest cost.

Room Tip: Our desk clerk was considerably less than helpful, but the motel itself was everything a budget leve...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PanamaDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmington, nc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2011

Avoid this hotel if you are a business traveler. This hotel has the slowest Internet access on the planet (sub-56K, seriously).

Room Tip: Your iPhone has faster Internet service.
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank quasim0d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wilmington hotels

Brisbane
Level 6 Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 September 2011

Initially booked this hotel for 3 nights, but had to extend due to weather conditions in North East USA. Extended my stay for another 3 nights. The room was nice and clean, well-appointed with a mini fridge, microwave, coffee-maker, tea / coffee / sugar sachets, toiletries, clothers hangers and hanging space, iron and ironing board, desk and chair, reading chair with ottoman, shower with tub, sufficient lamps and lighting, A/C, and TV with remote.

I had a room with a king bed - the sheets were clean and the bed had a pillow top and was super comfy, and the pillows were made of down and very soft. The furnishings were nice - desk + chair and reading chair + ottoman - tho a little bit of a squueze in the room with a king bed.. The bathroom was small, but clean and serviceable. The base of the tub though could have done with some scrubbing. Plenty of towels. Lots of TV channels to choose from, and I didn't have a remote at first, but it was delivered as soon as I requested it.

Decent complimentary breakfast with hot and cold food options - pastries, muffins, cereal, bread (with lots of spreads / jams available) yoghurt, milk, sausage / chicken biscuits (ie., sausage / chicken patties on a biscuit / english muffin), tea, coffee, hot choc, juice, fresh fruit. There was a toaster and microwave available for use in the breakfast area. The seating was limited, but sufficient. There was also a large flat-screen TV mounted to the wall.

The hotel is currently undergoing construction, but you can barely notice it. I stayed in the first block on the second level, and was not bothered by noise or contractors.
The hotel location is about 10mins away from downtown Wilmington, but easily accessed by bus for $1.50. The hotel is located on a main street, but the noise was negligible from inside the room. There's a gas station across the street, Arby's next to the gas station, a Thai restaurant opposite the hotel in the Ramada Inn, and a Hooter's about 5 mins walk away. If you're staying for a while, there's also a Target and Walmart about 10mins walk away.

Overall, I couldn't fault the hotel. Good, friendly service, and the housekeeping staff respected my requests not to have my room serviced (the 'Do no disturb" sign was on my door for the whole stay), and I enjoyed the hotel.

Room Tip: As construction is currently going on, I was moved (without even having to ask) to a room closer to...
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  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Solo_Flyer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Wilmington

Property: Quality Inn Wilmington
Address: 4926 Market St, Wilmington, NC 28405-3428
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 44 Hotels in Wilmington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Wilmington 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Quality Inn Wilmington Hotel Wilmington
Wilmington Quality Inn

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