This place reeked of cigarette smoke. The moment you enter the lobby it nearly knocks you down. Check in went okay. Staff was friendly. I initally booked through Booking.com and thought I was getting a NON-SMOKING suite with a queen bed, but upon entering the room, it was not what I had reserved. My little sister and I noticed burned carpet, stained fixtures in the bathroom and an ashtray beside the bed. I had my printed confirmation from Booking.com and it had on the printout a NON-smoking room. I told the front desk but they said they didn't have another room and that it was Booking.com's fault. It was late and we went out to buy some Febreze and carpet deoderizer and sprayed our room. Would have left altogether if it hadn't been so late to find another place to stay. My little sister has asthma problems and I am allergic to smoke. As we went to turn the bed covers back, I noticed lots of long black kinky hairs all over the sheets. We had to go back to the front desk and get some clean ones and change it ourselves. I was so upset with our room that I did not sleep well. The next morning we spoke with the Assistant Manager and she adjusted our bill a little by taking half off. The kitchen was not adequately equipped and we couldn't have cooked anything with no utensils, etc. The rooms next to us were cooking things and it reeked through the halls and under the doors to other guest rooms because they were cooking with their door open. We had to stuff towels under the crack of our door to keep from inhaling more stink! The bathroom had plenty of towels but were very rough. I would not choose this place again or recommend it to anybody. Upon checking out, the Manager asked us if there were any probs and of course I told her. She was very very nice and apologetic and adjusted my bill for only 1 night's stay. Also there was no fitness room or pool.
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- Also Known As:
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