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Reviews (569)
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All reviewscourtyard by marriottfront deskvan campenstarbucks coffeewrightsville beachcracker barrelbusy roadgreat customer servicenice roombusiness travelwould stay here againfirst floornice stayup to dateupon checkenjoyed my stayfree breakfast
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Reviewed 17 June 2014

Typical Courtyard so it was ok except there was an extensive a black gook on the tub surround--a lot of it--yuck--won't stay there again. It made me feel just plain uncomfortable. It really needs to be replaced since apparently they can not get it off by cleaning. I am surprised that this situation exists in a Courtyard.

  • Stayed: June 2014, travelled solo
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Thank olderguyjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded 18 June 2014

Hello olderguyjohn. Thank you for choosing to stay at our Courtyard Wilmington while visiting our beautiful city. We appreciate your concern regarding the cleanliness in the shower however I must respectfully correct you about the “black gook”. The subtle marbling in the off-white colored material is part of the design from the manufacturer. I can assure you that our showers are completely clean. :) We’re sorry that this made you feel uncomfortable during your stay. Had we known you were not comfortable, we would have reassured you that the shower is clean and even offered to move you to another room. We hope that you give us another try if travel brings you back to our corner of the Carolina Coast. Have a great summer!

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Reviewed 16 June 2014

We stayed here for orientation at UNCW. The location is close to the university although it is hard to actually get to the hotel. The staff was very friendly and helpful. The room was clean and the internet was reliable. We would stay here again.

  • Stayed: June 2014, travelled with family
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Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded 17 June 2014

Thank you M G for the nice comments regarding our nice and clean Courtyard Wilmington. We are indeed very close to the UNCW campus, which is why so many UNCW parents call our Courtyard home for 4 years while their kids attend the university. Our friendly staff appreciates your kind words. We look forward to having you guys stay with us again. Move-in weekend will be here before you know it. Have a great summer!

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Reviewed 11 June 2014

My friends and I wanted to get away for a weekend. We got the room for a very good price (seeing that it was 15 min from beach and prime season). The room was clean and the bed slept good. It was very modern looking and the pool area was nice. The staff was the staff was kind and always had a smile.

There were some dark marks on the bathtub walls. It made the shower look dirty, but it was not a clean issue. Also, inside of the rooms you cannot hear other people, but outside the door I could hear almost everything my friends were saying.

All in all I will stay there again next time I am in the Wilmington area. It was also very close to a Wal-Mart, restaurants, and downtown night life. We were able to take a cab downtown for less then $15.

Room Tip: Be a little more quiet in your room if you are talking about something private...people can hear you outside in the halls.
  • Stayed: June 2014, travelled with friends
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2  Thank Sierra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded 12 June 2014

Sierra D thank you so much for the detailed review of your recent stay with your friends at our Courtyard Wilmington. We very much appreciate the feedback. It was our pleasure to earn your business last weekend. We’re glad that you guys enjoyed our modern décor and hotel amenities. We too enjoy our central location with Wrightsville Beach one direction and historic downtown Wilmington the other. Both a quick drive to/from. A common question we get from guests is related to our showers. You are correct in saying they are clean. The subtle black marks are manufactured into the material for a marbling effect. We look forward to you guys coming back to stay with us. Have a great summer – we are!

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Reviewed 11 June 2014

My husband and I had a great experience at this Hotel! We had a problem with our booking when we checked in and Barbara immediately resolved the issue and was super helpful and friendly. Our room was clean as was the workout room, and the hotel in general. The rest of the staff was equally friendly and Joe at the front desk went way out of his way to help me make another set of copies for a presentation when I found that I had left them at my house (he even collated and stapled it for me). We were there for work, but took a few extra days for beach time and the hotel was perfectly situated for easy access to both town, and all of the local beaches.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
Thank Peg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded 12 June 2014

Peg L. you are so kind for sharing your great experience at our Courtyard Wilmington with your fellow Triapdvisor readers. Barb and Joe do a great job of ensuring every guest is taken care of. Thank you for recognizing the efforts of all of our friendly staff. We’re glad you enjoyed our central location which is great for heading to the beach as well as our historic downtown. Parking is always free at Courtyard Wilmington-Wrightsville Beach! Next time business and leisure bring you guys back to the coast, we hope for the opportunity to earn you repeat business. Thank you!

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Reviewed 11 June 2014

Stayed here with family. Took 4 rooms in all. Very nice hotel with east access to the beaches & downtown. Room with spotlessly clean & very comfortable. Staff were very pleasant during our short stay.

  • Stayed: May 2014, travelled with family
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded 12 June 2014

Thank you John S. for the lovely review of your recent family stay at our Courtyard Wilmington. We appreciate you sharing your assessment of our clean, convenient and friendly hotel with the other Tripadvisor readers. We trust that you guys enjoyed our beaches and downtown while visiting Wilmington. Next time travel brings you back across the pond, we hope you choose to stay with us again. Have a great summer!

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