We booked this hotel based on reviews. No way is it #3 in the area! We booked it at a AAA rate of $116 & noticed prior to check in that it went down to $89. We called to change the rate & they said they couldnt do it on the phone. I had to call the 800 #. So I did. They changed it & the next morning i got up & under the door was my bill. $116 not $89. They refused to change until the manager came in (they said at 9 AM) We went back at 9:30, no manager. The manager finally called around 3PM & adjusted the rate. We wasted so much time in the morning trying to correct this that we didn't have much time to explore Wilmington. Furthermore...
DO NOT STAY HERE! The place is a dump & not very clean. The people on Tripadvisor rating this as #3 must work at Townplace or have very low standards. Even the Fairfield Inn next door looks nicer.Spend an extra $10-$15 & stay at Homewood Suites. Much nicer & cleaner.More
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