This was my 13th time on a Segway - that's how much I like them. I bought a coupon knowing I would be heading to Wilmington at some point. The owner, Richard, was super accommodating when the first scheduled trip was rained out as was the second. He let me use the coupon beyond the expiration date.
I was so looking forward to another fun time, but was disappointed by the tour guide. Instead of taking advantage of my excitement of Segways and questions about the area, I felt tamped down. Granted, it must be tough having an experienced and enthusiastic person on the tour when you have four others to think about as well, but other tour guides have been able to work with me and I have given great reviews (I hand out flyers, talk up Segways with passerby, assist newbies and bring up the rear.).
If you are an experienced rider, you might want to ask if you can be on a tour with others who are or ask for a special tour.
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