We recently took our 6 year old grandson to Tregembo Zoo. It had been raining but had stopped so we took a chance. We walked into the zoo and 15 minutes later, the heavens let loose. We were soaked. There was lightning and thunder; It was awful. We had to take cover in the rest rooms. We went back into the store and asked the owners if they would give us a rain check for the next day. Our grandson wanted so badly to see the animals. The owners were totally rude to us. I told them we were from other state; they didn't care. They said they had been burned too many times before on rain checks??????? They had our money. We saw about five animals and from what we saw, they did not look as if they were properly cared for, especially the Bengal Tiger - extremely under weight, very skinny and anxious. We'll, we weren't going to pay another $35 the next day so we left without seeing the animals. Good Customer Service goes along way but we did not receive it at all.
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