We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Wilmington-University Area/Smith Creek Station
Ranked #3 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed 25 July 2013

I arrived at this beautiful hotel pleasantly surprised to see that it was very nice and in a great location as well. Upon checking in after a long day of business travel, I realized I had left my company credit card in the previous city which was 2 hours away. The wonderful lady who was checking me in realized how stressed I was about the situation. She said this happens a lot more than you realize lets call the restaurant you left it at. She looked up the number, made the call and got a manager on the phone to confirm with me that my card was there. Then she called the Hampton Inn in next city I was traveling to and asked them when they received their Fed Ex shipments. She wrote down the number for both the restaurant and the other Hampton Inn and gave them to me so I could have my card shipped back to me in time for the next day. We figured out how to check me in and then I went up to my room. She saved the day with her kindness and going the extra mile. Later that night when I was going for dinner, she came around and said I hope you are feeling better and she gave me a hug. Even the next day she called to see if everything had gone as planned with me getting my card back. She was just amazing! It is rare to find customer service that goes above and beyond the customers expectation's. It was such a blessing to have someone offer exceptional service in what could have been an even worse situation! I will always stay here on my trips to Wilmington from now on.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (610)
There are newer reviews for Hampton Inn Wilmington-University Area/Smith Creek Station
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

487 - 493 of 610 reviews

Reviewed 16 July 2013

I always use this hotel for my business travel because it's close to the office and quiet with many places to eat around it. The grounds are safe and the hotel is within walking distance to many fine places to eat.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

The stay at the Hampton Inn, Historic District was fantastic. The rooms were great, especially the beds, I had the best nights sleep in a long time, and my Daughter agrees. The breakfasts were great, couldn't ask for better. If you went away hungry it was your fault. The staff went out of there way to please, from the front desk to the staff who cleaned your room.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank D0ris35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

This was not a good hotel stay at all. The accommodations were nice; however, there was noise going on in the hallway at all times of the day/night, and the front desk staff did not know what they were doing. They changed my reservation # and room price per night without my knowledge, and they charged the final balance to the wrong credit card! I am still working with them now to get my refund back! I would not recommend staying here unless it's a quick night in and out the next day!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

Stay was wonderful and accomodations great!! Checkin Desk Staff was very helpful!! Provided recommendations for dinner at local seafood restaurants and provided a discount coupon! Room was clean and comfortable but the layout for the breakfast could have been done better. There were too many items in one cross over area and this lead to bumping into other diners.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

Stayed here for a night on 7/6 as we travelled down the coast. It was easy to find. Check in was great. The person that helped us was very helpful and knowledgeable about the area. She gave us great recommendations for dinner, directions to sites and routes to avoid. The room was clean and well maintained. The only odd thing was that it did not have a refrigerator or microwave. I have never been to a Hampton Inn that did not have those appliances. The TV was new and large, the A/C worked well and was quiet. The clock was easy to read and the lights all worked. The bathroom was clean and well stocked. We went to the pool but it was packed with many small, rowdy kids and we opted for some quiet time elsewhere.

My only complaint came with breakfast the next morning. We like to sleep in and so we went downstairs around 9:45am, knowing that breakfast would be over at 10:00am. Unfortunately, the eggs were gone and when I asked if more were coming, the lady working the dining room said they were done and i should have known better to get there so late on a busy weekend. I wouldn't expect eggs after 10am but until then, everything should be made available. I stay at Hampton Inns consistently enough to know the routine and the food is always replenished until 10. Anyway, no a big deal or anything but I did have to go without my eggs. Otherwise, my stay was great and the staff at the front desk were great with directions and recommendations for restaurants and beaches. Would stay here again for sure.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

I purchased the Romance Package and everything was perfect! The room was pleasant, my wife was surprised by the roses and champagne. The staff was very knowledgeable and pleasant! A first class hotel experience! I will definitely come back!

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Phillip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Wilmington hotels
2.3 mi away
SpringHill Suites Wilmington Mayfaire
3.0 mi away
Hampton Inn & Suites Wilmington/Wrightsville Beach
1.9 mi away
Homewood Suites by Hilton Wilmington/Mayfaire
Show Prices
Show Prices
Show Prices
0.7 mi away
Wingate by Wyndham Wilmington
1.9 mi away
Hilton Garden Inn Wilmington Mayfaire Town Center
0.4 mi away
Best Western Plus Wilmington/Wrightsville Beach
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Wilmington-University Area/Smith Creek Station? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Wilmington-University Area/Smith Creek Station

Address: 124 Old Eastwood Rd, Wilmington, NC 28403-1861
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Family Hotel in Wilmington
#4 Romantic Hotel in Wilmington
#4 Best Value Hotel in Wilmington
#4 Business Hotel in Wilmington
Price Range: £76 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Wilmington-University Area/Smith Creek Station 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hilton Hotels Direct, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Hampton Inn Wilmington-University Area/Smith Creek Station reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Wilmington-University Area/Smith Creek Station Hotel Wilmington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing