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“Overpriced, but clean and updated”

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Fairfield Inn & Suites Wilmington/Wrightsville Beach
Ranked #16 of 44 Hotels in Wilmington
Certificate of Excellence
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overpriced, but clean and updated”
Reviewed 13 April 2012 via mobile

We felt this hotel did not live up to its price... thin old towels which were skimpy and only 3 for two people ...most hotels give four. pool was clean and rooms were clean...walls thin. Convenient location.

Stayed April 2012
Helpful?
2 Thank bbabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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418 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Charlotte, North Carolina
Level 6 Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 March 2012

Stayed here with a friend in early March, thankfully it was only 3 nights. Check in was good staff member was friendly and informative. Upon arriving to our room I noticed that the bed linens has a few stains, however the room appeared to be clean enough so we stayed and just removed the sheet with the mark. Following morning I found that my linens had a stain as well plaecd the card on the beds to have the sheets changed. Housekeeping remade both beds with the same linen. Not happy about that at all but we weren't there for the room so we didn't make an issue of it. We got a different housekeeper the following day who actually followed through with our request and made the bed with fresh linens. Shower curtain looked like it needed a good wash as well, looks like they may need to change detergent or get rid of marked linens.

Floors were being cleaned while we were there, our room was not equipped with a do not disturb sign so we were awoken two mornings to be asked if we wanted our floors cleaned. Why not wait until guest have checked out to do this?

Breakfast was good, with a decent selection. However staff in general was not very friendly.

There are far better hotels with friendlier staff to stay, with the same price range and location. Go elsewhere.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JetSetJ21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston Salem
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2012

I recently returned from a trip to Wilmington/Wrightsville Beach. My boyfriend and I stayed three nights at the Fairfield Inn. We were able to get a very good price for the stay and it looked decently nice online so we decided to give this hotel a try. We also called ahead to see if they had any standard suites available, and we were given one for no extra price. It had a little sitting area with a second TV and a desk, and it was nice to have the extra space.

My immediate impression was that, while the hotel is on a busy road, it is set back so that you can't hear the traffic. Being on this main road, though, has its advantages, as it is just about exactly midway between Wrightsville Beach and downtown Wilmington. Upon arriving at the hotel, the lobby was nice (they have unlimited tea, coffee, hot chocolate, and water, as well as two computers). We checked in and, upon arriving to our room, it smelled of cigarette smoke. It also was very dark because the window was blocked by the roof for the carport (room 218). We requested a switch to another room, which was easily done.

Otherwise, the stay was just fine, although not exemplary. While the bed was comfortable, the sofa was not really. The TV channel listing said a number of channels that actually weren't offered. There was no wireless internet, though there is a cable for free internet in the room. It generally worked fine, though was pretty slow on a crowded night. The continental breakfast was pretty standard and nothing to rave about (although the coffee, I thought, was quite good). We did ask the front desk for two things that they were not able to offer, which was too bad: a DVD player and a corkscrew. Both times, the explanation for why they didn't have it for us was that people had used them before but had never returned them. It seems that if you had a checkout system for these things and, if they didn't get returned you would be charged, then maybe they wouldn't disappear.

All in all, it was a fine stay and a good value.

Room Tip: Ask for an upgrade for a suite before arriving or upon arrival.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cackalacktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentonville, Arkansas
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 March 2012

This Fairfield Inn is very clean, the decor is modern, the staff friendly and helpful. We did not visit for vacationing purposes but it is not AT the beach. You would definitely have to drive a distance to get to the beach but there are restaurants and shopping nearby. Overall great Hotel and definitely up to Marriott standards.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pagirl444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 February 2012

Hotel was clean and the staff was great!!! I will stay here again for sure.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ks0407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2012

Decor is modern. Rooms are clean. Staff was so nice to me. Called me cabs when I needed them and even gave me a free bottled soda while I was waiting for the cab. The only problem was that I did not have a car so getting around required cabs. You can't really walk anywhere from here. But overall great experience!

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caw8585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 January 2012

We stayed in this hotel for the second year in a row and we still have the same opinion as before. This hotel is fantastic!

As we came from the UK, we were checking in late (again) but were still greeted warmly by the check in attendent (whose name I have sadly forgotten but he was really nice!).

The room was far bigger than we were expecting - last time we stayed in a suite, this time it was a Queen or King Suite (I can't remember which one) and it was so much bigger than we imagined. There were four of us altogether so it was nice not to feel as though we weren't falling over each other all the time.

The location is great - it's near everywhere that we want to visit so it's very handy for us!

The staff were always friendly when we saw them and were always very helpful when we needed anything.

We will definitely be staying here again on our next visit to Wilmington!!

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carly1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Wilmington/Wrightsville Beach

Property: Fairfield Inn & Suites Wilmington/Wrightsville Beach
Address: 307 Eastwood Rd, Wilmington, NC 28403-1813
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Wilmington
#12 Family Hotel in Wilmington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Wilmington/Wrightsville Beach 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the brand new Fairfield Inn & Suites by Marriott. We strive to provide our guests with all the comfort and class that one has a right to expect from Marriott hotels. Our reputation relies upon excellence in cleanliness and guest service. We offer guest rooms with either one King-sized bed or two Queen-sized beds in addition to spacious suites with separate living, working, and sleeping areas. All rooms have 32” flat-screen televisions and the suites have i-Home music systems, mini-refrigerators, and microwave ovens. Every morning begins with our complimentary deluxe continental breakfast—featuring Jimmy Dean Breakfast Sandwiches, fresh coffee, and a variety of food/beverage options. When it comes to business travel, the Fairfield Inn & Suites Wilmington will always afford you an easy, comfortable trip. Our amenities are geared towards ensuring a world-class stay. Here’s how:Be Productive• Large, well-lit work area• Ergonomic desk & chair• Free wired and wireless Internet services• Free local phone calls• Business center with fax & copy service Be Comfortable• Complimentary 24-hour coffee & tea• Vending machines and Lobby Market offering snacks & beverages• Heated Indoor Pool and 24-hour Fitness Center• Same-day dry cleaning service• Individual room temperature control• In-room coffee maker, iron, hair dryer, & ironing board• Committed to a smoke-free policy• Conveniently located only minutes from the Wilmington International Airport, Wrightsville Beach, and Historic Downtown Wilmington.• The closest Marriott hotel to the University of North Carolina Wilmington. ... more   less 
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Also Known As:
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel Wilmington
Fairfield Inn And Suites Wilmington / Wrightsville Beach
Fairfield Inn Wilmington

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