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“Great Place”

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Country Inn & Suites By Carlson, Wilmington
Ranked #15 of 44 Hotels in Wilmington
Sophia, North Carolina
Level 4 Contributor
34 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Place”
Reviewed 24 July 2014

We have been traveling to this area recently to see family. This is a great place and close to the hwy we use. The staff is wonderful and actually remembered us from the first time we stayed there. They are very accommodating with requests. The rooms have always been clean and fresh. Linen looks new, nothing appears to be worn. The free breakfast is not the standard cereal and danish, but eggs, sausage and other choices. When we have left before the breakfast is served, they have made a us a goodie bag for the road. This is our go to property whenever we are in the area.

Room Tip: If booking online, add a note as to where you would like to stay. We always ask to be near a door o...
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  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Eloise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 25 July 2014
Eloise, Thank you so much for the kind review! We are thrilled you enjoy your time with us and that you have made us your go to property! We'll see you the next time you're in Wilmington visiting your family. Take care!
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Greenville, North Carolina
1 review
Reviewed 23 July 2014

Everything was great. Staff was very helpful. The only complaint was the "heated" pool was ice cold. Staff was asked about it and said the heating element was turned off. He supposedly turned it on, but it never warmed up that weekend. I would definitely recommend staying here.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lwainright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 24 July 2014
I appreciate you taking the time to review us! We are thrilled you enjoyed your stay and hope you will return the next time your travels bring you to Wilmington!!
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Richland, Washington
Level 5 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 July 2014

From the moment I called and spoke with the desk inquiring about availability to checkout I was treated with the best customer service I've seen in a long time. The people and property were both excellent.

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank tootalltraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 24 July 2014
I want to thank you so much for the wonderful review! We make an effort to leave all of our guests feeling that they were treated with the best service possible. We hope you will return the next time your travels bring you to the area!!
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Richmond, Virginia
2 reviews
Reviewed 14 July 2014

Stayed here with 2 parents in their 80's and a 10 year old. It was perfect. Very comfortable beds, nice seating area with sofa and chair. Indoor pool was great. Hot tub was dirty, so we didn't use that. Pool was clean, had towels for use. Continental breakfast was delicious and a different variety every morning of both hot and cold items. Great variety!!! Clean hotel, staff was always helpful. Loved the microwave and good size refrigerator. Two t.v.'s! One in bedroom and one in den. Great location, near Target and shopping. 10 minutes to beach. Great experience.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank kathy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 22 July 2014
Kathy - thank you so much for taking the time to review us. I am thrilled you enjoyed your stay and hope you will return the next time you visit Wilmington!
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Bettendorf, Iowa
Level 6 Contributor
176 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 5 July 2014 via mobile

Had a one bedroom suite, very spacious, and clean. Well appointed and decorated. Large property with open lobby, nice eating area, well maintained. Hig quality bedding and linens throughout. Breakast was the usual fare served at this hotel chain. Convenient and close to restaurants and shopping.

Stayed July 2014, travelled with family
Helpful?
1 Thank Joseph Clyde D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 7 July 2014
I greatly appreciate you taking the time to write a review of your stay! I am thrilled to hear you enjoyed your time at our hotel and hope you will be back the next time you are in the area visiting. Thanks again!
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Cambridge, Massachusetts
Level 5 Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 June 2014

We found the desk person, whom I believe to have been the manager, a bit sharp, and the place a bit plain, if entirely adequate. The indoor pool is tiny and a bit cool, while the jets in the hot tub were very mild. The room was a bit basic in design, although very clean and well-equipped, and everything seemed to work well. The free breakfast was great and the hours generous. A relative had made the reservation for us, so we had no idea what the rate was -- imagine our surprise when we discovered when checking out that the base rate was $45 a night! Where we're from you couldn't get *anything* for twice that price. Suddenly the place seemed SO much better! The location is great -- I didn't even know it was near the airport, it was so quiet. It's just a few blocks from the major "strip", Market Street, so it's close to downtown Wilmington, and convenient to the beaches of Wrightsville, too. I'd recommend it to friends and stay there again.

Room Tip: There's only ONE elevator, so we enjoyed our second floor room that let us take the stairs from...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 20 June 2014
Thank you so much for taking the time to review us. We are thrilled you enjoyed your stay and found the hotel to be clean and enjoyed the breakfast. We hope you will return the next time your travels bring you back to Wilmington!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington State
Level 6 Contributor
242 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 14 June 2014

We traveled to Wilmington to attend a graduation and stayed here. It was quiet and comfortable. Our room was clean and it had all the amenities. The service was great. Centrally located. We would highly recommend this place. Breakfast was free. The usual continental items plus waffles, sausage and biscuits. All were just fine. I really appreciated the well-run atmosphere. There were also coffee and cookies in the lobby clock round. Much appreciated.

Only one suggestion to management: put a microwave in the breakfast room. It would have been nice to be able to heat up some items.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elle1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 16 June 2014
Elle, Thank you so much for taking the time to review us. We are thrilled you enjoyed your stay and that you were able to take advantage of our complimentary hot breakfast, fresh coffee, and cookies! We hope you will be back the next time you stay in Wilmington!
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Additional Information about Country Inn & Suites By Carlson, Wilmington

Property: Country Inn & Suites By Carlson, Wilmington
Address: 4706 New Centre Dr, Wilmington, NC 28405-3444
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Wilmington
#13 Family Hotel in Wilmington
#14 Business Hotel in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Wilmington 3*
Number of rooms: 74
Official Description (provided by the hotel):
The Country Inn & Suites is the perfect place for your stay in Wilmington. Our quiet location is convenient to Downtown Wilmington, Wrightsville Beach, UNCW, and a host of other sights and activities. We feature 74 guest rooms & suites, each equipped with its own microwave and refrigerator. You'll enjoy complimentary Be Our Guest Breakfast, indoor pool & whirlpool, 24-hour business center, cardio fitness center, free high speed wired and wireless internet access, and a professional staff committed to making your stay in beautiful Wilmington as comfortable and enjoyable as possible. ... more   less 
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Also Known As:
Country Inn & Suites Wilmington Airport Hotel Wilmington
Country Inn And Suites Wilmington Airport

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