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Country Inn & Suites By Carlson, Wilmington
Ranked #15 of 44 Hotels in Wilmington
1 review
“Vacation”
Reviewed 21 August 2014

The wife and I had a wonderful vacation in Wilmington, NC. We visited friends, toured attractions and relaxed. Our hotel was excellent which made our vacation enjoyable. We will stay at The Country Inn again if the oppertunity presents itself.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 285williamem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 22 August 2014
We appreciate you taking the time to review us! We are thrilled you enjoyed your stay with us and hope that you will have another opportunity to stay with us again in the future!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Wilmington, United States
1 review
Reviewed 20 August 2014

My room was lovely, very clean and comfortable. The fresh cookies and coffee were a welcome sight after a long day of travel and meetings. The staff at the front desk , as well as, the hostess at breakfast were friendly and helpful. The breakfast selection was terrific : sausage, eggs, waffles, cereal, etc. A great hotel for business travel or family travel.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 26 August 2014
Jeffrey - Thank you for taking the time to write such a kind review! I am so happy to see you enjoyed your stay and were able to take advantage of our free hot breakfast and fresh cookies! We hope you will be back to stay with us the next time your travels bring you to Wilmington!
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asheville, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 18 August 2014

used loyalty points for part of our payment, ended up in a run down looking room. ac was incredibly loud. towels were rust stained. as a frequent guest of country inn, and even having stayed at this particular hotel before, I know that they have better rooms available. the breakfast was good.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 19 August 2014
Charles - Thank you for your business and for taking the time to review us. I apologize for the concerns you shared regarding your most recent stay with us. It was never our intention to make you feel as though we withheld a better room from you, or any guest, because you were using loyalty points. We hope you accept our apology and give us another opportunity to serve you in the future!
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Statesville, NC, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

Being that our weekend was primarily to get our daughter settled at UNCW, we booked this hotel due to it's close proximity to the college. The room was very clean...the bathroom also very clean. I really have no complaints other than the smell of the cleaner used. I got used to it and overall I would give this hotel a B+. I would stay here again no problem. I feel it was a bit pricey for one night...but the last time we stayed at a different motel and saved money...we were extremely dissatisfied. So, all in all, a very good experience.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Edwina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 19 August 2014
Edwina - Thank you for taking the time to rate us! I am thrilled you enjoyed your stay with us and that you found your accommodates to be clean and comfortable. We hope you will return when you visit your daughter at UNCW in the future!
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North Carolina
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014 via mobile

This was my emergency stop after a very bad experience at Comfort suites. Ended up going here and found it under Country Inn Standards. Food was simple. Cookies in lobby good, front desk service poor. Rooms have soft beds and flat screens but floor crackles and room service was not efficient. Would not stay again and if you check my reviews I am a regular.

Stayed August 2014, travelled with family
Helpful?
Thank Travel4jesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 25 August 2014
Thank you for taking the time to review us. I apologize for the concerns you shared regarding your recent stay with us. If you wish to further discuss your stay and the service you received, please feel free to reach out to me. We hope you will give us another opportunity to serve you and exceed your expectations in the future!
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Raleigh, North Carolina
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2014

The front desk workers were very friendly upon check-in. I stayed on the 3rd floor and the hallway smelled very bad, as if you were in a musty locker room. The room was very clean, but the walls are very thin and I could hear every word people said in the rooms on either side of me, including the midnight conversation on one side and the 4:30 a.m. conversation on the other side. Coffee is available round-the-clock in the lobby, which is nice, because with the lack of soundproofing, you need it!

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank az952014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 19 August 2014
Thank you for taking the time to review us. I am happy to see you found our team friendly and rooms clean! We hope you will return the next time your travels bring you back to Wilmington!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 August 2014

Our Family Reunion was made extra special because of our stay at this hotel. We arrived on Friday and left on Sunday. I was especially impressed by the friendliness of the staff....from the front desk to the housekeeping staff. They went out of their way to accommodate everyone in our group. We had a fairly large group (approximately 40). Everyone was very pleased with the accommodations.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank joycep851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina G, General Manager at Country Inn & Suites By Carlson, Wilmington, responded to this review, 19 August 2014
Dear Ms. Joyce - It was such a pleasure to host your family last weekend. I am thrilled you enjoyed your stay with us and hope you and your family will return for future family reunions!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Wilmington

Property: Country Inn & Suites By Carlson, Wilmington
Address: 4706 New Centre Dr, Wilmington, NC 28405-3444
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Wilmington
#13 Family Hotel in Wilmington
#14 Business Hotel in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Wilmington 3*
Number of rooms: 74
Official Description (provided by the hotel):
The Country Inn & Suites is the perfect place for your stay in Wilmington. Our quiet location is convenient to Downtown Wilmington, Wrightsville Beach, UNCW, and a host of other sights and activities. We feature 74 guest rooms & suites, each equipped with its own microwave and refrigerator. You'll enjoy complimentary Be Our Guest Breakfast, indoor pool & whirlpool, 24-hour business center, cardio fitness center, free high speed wired and wireless internet access, and a professional staff committed to making your stay in beautiful Wilmington as comfortable and enjoyable as possible. ... more   less 
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Also Known As:
Country Inn & Suites Wilmington Airport Hotel Wilmington
Country Inn And Suites Wilmington Airport

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