This is a beautiful hotel with excellent customer service. The suites are spacious, and well decorated. Great location for Wrightsville Beach and downtown River Front.More
- Free Wifi
- Free Parking
This is a beautiful hotel with excellent customer service. The suites are spacious, and well decorated. Great location for Wrightsville Beach and downtown River Front.MoreShow less
Thank you so much for taking the time to share your experience. A beautiful property and excellent customer service...wonderful words to hear, particularly in regards to service. Providing a genuinely hospitable experience is the biggest thing we can do to separate ourselves from our competitors and the most important amenity we can deliver to our guests to ensure they know their business is appreciated...please know your business is indeed very much appreciated.
This was my first stay at a Homewood Suites so I was not sure what to expect. I was greeted with a smile at the front desk & informed of free dinner that night (which consisted of an Italian menu). I had a King efficiency suite and it had plenty of room. The room, kitchen, bathroom was spotless. The bed was very comfortable and the hotel was quiet. Parking is free and plenty was available.
The hotel is located in Mayfaire, close to the best shopping & dining that Wilmington has to offer & Wrightsville Beach is a 5 minute drive.
I have stayed in several hotels here when I return each year for business and this is my new favorite in town. The only thing it is lacking is the ocean view/beach view but for the price and comfort, it can't be beat.
Breakfast was hot & included with the stay. Not the best but it's better than cold cereal and it's free.
There is a Dunkin Donuts & Starbucks for coffee not far away; and a olace for brunch in the Mayfaire town center.
No complaints. Loved it!
We're always proud to be the first team to deliver the "Homewood experience" and we're thrilled to hear that we've set the bar high for others to follow. The Homewood brand's marketing tagline, "Make Yourself at Home", is reflected in the title of your review, "Felt Like Home". I think that says more than I could possibly so quite simply...a sincere thank you from our entire team!
This facility is very conveniently located. Our room was large, clean and comfortable. Front desk personnel were most helpful. I would recommend this hotel to anyone planning to be in the area.
Thank your for sharing your comments and for a very concise review...great product, location, service and you'll recommend us to anyone planning a trip to the area. We couldn't ask for anything more. We appreciate you choosing our hotel from so many others.
My wife, son and I stayed in this hotel during a recent visit to the coast to get away for a little bit. As a Hilton Diamond member, I have stayed in hundreds of Hilton brand hotels all over the world, and this hotel rates as one of the most enjoyable places I have stayed. This hotel is strategically placed on the direct route to Wrightsville beach and is only a short drive (less than 4 miles) away. Staying at this hotel provided easy access to the beach without having to pay the exorbitant prices for a hotel within walking distance to the ocean. Parking at the beach was relatively easy, and all the parking lots that require payment accept credit/debit cards. The hotel provides a free hot breakfast and a free dinner with beer and wine Monday through Thursday. It is also located close to several restaurants, grocery stores, and shopping centers. The staff are knowledgeable of the entire area and can provide good recommendations for things to do or places to eat. It is only a 20-25 minute drive to historic downtown Wilmington. The rooms provide a sleeping area and living area, with a kitchenette and full refrigerator. For our visit, we stayed in a one bedroom suite that separated the bedroom from the living area that had a pull out couch, this allowed us to put our son to sleep without requiring all the lights or TV to be off. The hotel offers a nice pool and hot tub in the patio area with several places to sit and relax outside (there are several tables and some with sun umbrellas). Overall our stay was excellent and we will stay here again.
Wow, thank you for sharing your outstanding experience. I must say that it's particularly gratifying to receive such high praise from one of our most experienced and discerning guests...a HHonors Diamond member. Interestingly our Diamond guests represent only 2% of the membership population yet generate roughly 40% of the room nights...statistical evidence of how important your business is to our hotel. To learn that you've rated our hotel among the very best that you've experienced truly reinforces our effort to carry out the hotel's mission every day. I've shared your comments with our entire team. We look forward to seeing you again soon.
I have been at this hotel for a couple months now (job relocation) and this is by far one of the best run extended stay hotels I have ever stayed at. The entire staff is OUTSTANDING! From the front desk through the cooking staff to housekeeping. Keep up the great job!!
I know our entire team has enjoyed having you with us over the past few months. It's such a wonderful opportunity to get to know someone and to truly provide that "home away from home" experience when they stay for as long as you have. It's reassuring and very much appreciated to learn that our hard work is paying off. We very much appreciate your business and the fact that you took the time to share your experience with others.
Great location. Close to Major roads and a very large shopping center. Staff very helpful, extremely clean (keep the NO PET policy enforced (except service animals of course, please). When there was a problem with the rate charged it was taken care of immediately without hassel.
The light meal at the Homewood is always a plus.
They say "location, location, location" which is certainly true but we think there's much more to it in the hotel business...obviously you agree and we're very happy that was your experience. Your comments are well received...extreme cleanliness, very friendly service, AND a good location are a great combination. One interesting comment that I'd like to focus on...you mentioned a small "problem" that was taken care of immediately. Please know we see these small problems as opportunities to earn your business and future loyalty. As much as we try to deliver the perfect experience, inevitably things do occasionally happen. When they do, we are passionately committed to swiftly resolving the matter in a way that exceeds your expectations. There's no better feeling than quickly addressing one of these "opportunities" and having someone reply "that really was more than we expected" or "that's going beyond the call of duty"....after all, that's why we are here and we love what we do. In any case, thanks for sharing your thoughts and thanks for your business.