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“Great value; centrally located”
Review of Comfort Suites

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Comfort Suites
Ranked #30 of 45 Hotels in Wilmington
Reviewed 8 April 2013

Great value, nice/responsive staff, very clean; and is in a great location relative to the beaches, UNCW, and downtown. Recent renovations (new carpet, flooring in common areas) are a welcome improvement to the property.

Will be staying here again on our next visit to Wilmington.

  • Stayed: April 2013, travelled as a couple
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Thank trlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 10 April 2013

Thank you TRLANE for your review of our hotel! We always enjoy guest's feedback and I'm so happy to hear you had a wonderful stay with us! We are so excited about the new renovations and updates at our hotel! Also forthcoming is brand new bedding and a MarketPlace snack shop! Our outdoor pool will open for the season in a few weeks also. Come back and see us this summer for a weekend getaway; we'd love to have you back!

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104 - 110 of 167 reviews

Reviewed 23 March 2013

My husband and I stayed at the Comfort Suites for a relaxing, weekend getaway. I have high expectations for hotels as far as upkeep, cleanliness, and included amenities. This hotel met all my expectations and more. Wonderful stay-bed slept well, great room layout, hot breakfast (my husband loves to make his own waffle), and very clean. I would definitely stay again and recommend this hotel to friends and family. The only thing that would have made it perfect would have been an indoor pool, due to this crazy cold March weather.

Stayed: March 2013, travelled as a couple
1  Thank Chesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 26 March 2013

Thank you for the kind review! Our breakfast area renovations should be completed in the next couple of days. We very much appreciated your patience during this time! Please do visit us again when you return to Wilmington; our renovations should be completed by then. We are also anticipating a brand new bedding package in the upcoming months, as well as upgrades to our fitness center and front desk area. A new MarketPlace snack shop will also be available with various snacks, drinks, and frozen dinners to make your stay more convenient! I hope your move is a successful one and you enjoy Wilmington as much as well all do!

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Reviewed 18 March 2013

My husband and I are going to be moving to Wilmington in 6 weeks. We spent last weekend in the area looking at homes and stayed at the Comfort Suites Wilmington. Overall, we were very happy with our stay. The rooms are nice and clean. The location is perfect-equidistant to Wrightsville Beach and the historic river front district. There are more restaurants within a 1 miles radius that I could even begin to list.

The front desk staff was extremely helpful and informative. When we arrived one particular lady (really wish I had gotten her name) provided us a map of Wilmington, pointed out areas of interest, and recommended local restaurants.

The only drawbacks worth mentioning are the beds. Our king bed was a traditional spring mattress and not very comfortable. We've become accustomed to having memory foam or pillow top mattress when we travel that feel like you are sleeping on a cloud. Also, they were renovating the breakfast area. We couldn't find anywhere to sit and ended up just eating out both mornings.

We will have to make a couple of more trips to Wilmington before the actual move & I will not hesitate to book at this hotel again. It met our needs and exceeded most of our expectations.

Room Tip: Choice the 3rd floor so you don't have to hear walking above you.
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  • Stayed: March 2013, travelled as a couple
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Thank AndeeDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 22 December 2017

Know that your voice is of tremendous importance to us and we value your comments about our staff and bed. We hope to see you again in the future and to impress you with the continued improvements we make.

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Reviewed 5 March 2013

We did a quick overnight in Wilmington on the way to Myrtle Beach and stayed at the Comfort Suites. Check in was quick and friendly, the room was clean and the bed was comfortable.
Breakfast was good. Check out was quick.

They are doing some renovations but they were very good about trying to do it with as little disruption to the guests as possible. They mentioned it at check in and there were several signs stating that if we were inconvenienced by it to let them know.

If I had to find a con, it would be that the parking lot was a little dark at night. This hotel sits way back off the road and better lighting in the parking lot would make it seem more secure. Nothing happened, it was just an observation on my part.

We will definitely stay here again.

Stayed: March 2013, travelled as a couple
2  Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 6 March 2013

Hi Greg! Thank you so much for your review! We are very proud and excited about our renovations and revamping of our hotel! I'm glad to know that the renovations were not a disturbance to you during your stay with us. Our entire staff has taken a proactive approach to informing each guest of the changes being made!

Regarding the lighting in the parking lot: we are actually in the process of working with a local lighting company to brighten the entrance to the parking lot which would add an overall "brighter" feel to the property after the sun goes down! Thank you for the great suggestion!

We look forward to seeing you in the future!

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Reviewed 9 January 2013

I was in the area for business again and it was good to see the familiar faces of the staff here. I always have a wonderful experience when I stay here and look forward to working in this area because this hotel is like home for me. I think anyone that stays here will have a wonderful experience just like I do every time.

  • Stayed: September 2012, travelled on business
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5  Thank 247HardWorker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 22 December 2017

Thank you for sharing your experience with us. We appreciate the input referring to our staff and area. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your rating.

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Reviewed 4 December 2012

This hotel will make you feel like you haven't left your home. Excellent choice for business & personal travels. Hotel staff is professional and extremely accommodating to guests' needs. Breakfast is full service, ie eggs, sausage,waffles, etc.

Room Tip: Excellent choice for the money. Recommend 'Advance Pay' option; you won't regret it.
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  • Stayed: December 2012, travelled with friends
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Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 22 December 2017

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and breakfast. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your rating.

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Reviewed 20 November 2012

If you want a very spacious, quiet and clean room, extremely helpful staff, and one of the best hot breakfasts out there, you need to stay at this Comfort Suites in Wilmington, NC. You won't be disappointed.

  • Stayed: November 2012, travelled as a couple
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Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 22 December 2017

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and room. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.

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Additional Information about Comfort Suites

Address: 4721 Market St, Wilmington, NC 28405-3423
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 45 Hotels in Wilmington
Price Range: £53 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Traveling to the Wilmington area will be made more convenient by making the Comfort Suites hotel your home away from home. The employees of this wonderful North Carolina property look forward to serving you during your stay. Guests will enjoy full-service amenities at this all-suite property, such as free local calls, free USA Today, free coffee and tea, and a free full hot breakfast bar, which includes sausage, eggs, grits, Belgian waffles, hot and cold cereals, pastries, fresh fruit and much more! ... more   less 
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Also Known As:
Comfort Hotel Wilmington
Wilmington Comfort Suites
Comfort Suites Wilmington

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