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“Surprisingly nice”
Review of Comfort Suites

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Comfort Suites
Ranked #29 of 45 Hotels in Wilmington
Reviewed 31 August 2014

My wife and I stay in Wilmington 12-15 times a year. We normally stay at another nearby hotel. This trip my wife desired a larger room with couch, wet bar, etc. We made reservations at Comfort Suites on Market St. We were quite surprised to find the hotel was nicer than it looked from Market St. The hotel sits back off Market, so don't be fooled by that appearance. When you pull all the way in to front of hotel, you will quickly see this hotel is well kept. The main reason though I chose to write this review is the front desk staff was top notch. That means more to me than anything else. As a frequent traveler to this area, I would definitely recommend this Comfort Suites.

  • Stayed: August 2014, travelled on business
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1  Thank Allraceschurch W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience. We hope to see you again soon!

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67 - 73 of 166 reviews

Reviewed 18 August 2014

I am a regular hotel travler. I leave many reviews and very few or almost no bad ones. I am pretty open to not seeing perfect. I picked this one because of reviews & price. Made it there, hotel is hidden in back, Lobby is pretty gloomy and front desk clerk ( young man ) very bad. Reservation did not pop up. I showed evidence and waited and still nothing. They wanted to charge me more, even do I showed PREPAID reservation. This shows no ethics or responsibility with you money and family. You pick but I would say stay away.

Stayed: August 2014, travelled with family
2  Thank Travel4jesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate you sharing your experience.

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Reviewed 10 August 2014

My husband and I came to stay here after a bad experience at Comfort Inn. We got a king suite and although not high class, it was a good room. We had a comfortable bed, hot water and free breakfast. We did have a thunderstorm one night and the TV went in and out. We also used the in safe room and it stopped working, so we had to call maintenance in. The front desk was very attentive. We used the outdoor pool and it was nice and quiet. I would recommend that anyone looking for a good priced room between downtown and the beach stay here!

  • Stayed: August 2014
    • Value
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1  Thank Brandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

This Comfort Suites is very nice, and just a couple miles from the downtown Wilmington waterfront in one direction and Wrightsville beach in the other. The first nice thing was the hotel is set far back from busy Market street, so it is quiet at night. Nice rooms and free breakfast, plus a pool and plenty of parking. Free WiFi was speedy. This is a well maintained Comfort Suites, and a great base to explore the Wilmington area.

  • Stayed: July 2014, travelled as a couple
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1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

The single King room layout is good. For the $115 price this hotel is old and shabby. The staff is outstanding. Shelly is great for business, she's professional and knows what she's doing. They cut corners on the WiFi/internet as it's unstable and hovers around 1.3MB down during the day and drops to a dismal 400k at night. The last 36 hours of my stay I was relegated to using my phone for any contact with the outside world. There is a working washer/dryer for those who need one. 10 minutes to ILM. ust stay at the Holiday Inn up the street. Trust me.

  • Stayed: June 2014, travelled on business
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1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate you sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014 via mobile

After booking a horrible place online they saved us by having one room left on a busy weekend! Jonathan was awesome and even arranged breakfast early the next morning due to our early lacrosse tournament.

  • Stayed: June 2014
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1  Thank Holley k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

The hotel itself was fine. The rooms are a bit larger with Comfort Suites, which makes it nice. TV was good, bed was very comfortable. AC worked well. Carpet was clean, bathroom appropriate. There was an in-room safe, and there is an automatic charge applied to your bill (that they DON'T tell you about). According to management after the fact, they WILL remove that if you didn't use the safe...but you have to ask them to do it. It's not that expensive, but that's not the point. They need to be upfront about the charge. Room rate was okay, more than we would have liked. Check in and out was quick. Breakfast was good, more than just the "continental" that some places offer.

  • Stayed: May 2014, travelled on business
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2  Thank JohnandJana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC387Manager, General Manager at Comfort Suites, responded to this reviewResponded 4 September 2014

Thank you for taking the time to complete a review for our property on tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Address: 4721 Market St, Wilmington, NC 28405-3423
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 45 Hotels in Wilmington
Price Range: £64 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Traveling to the Wilmington area will be made more convenient by making the Comfort Suites hotel your home away from home. The employees of this wonderful North Carolina property look forward to serving you during your stay. Guests will enjoy full-service amenities at this all-suite property, such as free local calls, free USA Today, free coffee and tea, and a free full hot breakfast bar, which includes sausage, eggs, grits, Belgian waffles, hot and cold cereals, pastries, fresh fruit and much more! ... more   less 
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Also Known As:
Comfort Hotel Wilmington
Wilmington Comfort Suites
Comfort Suites Wilmington

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