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“Great place to stay & friendly staff”

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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #6 of 44 Hotels in Wilmington
Certificate of Excellence
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to stay & friendly staff”
5 of 5 bubbles Reviewed 29 May 2014 via mobile

I stay at the Hilton Garden Inn at Mayfair each time I am in Wilmington for Business. Eric, Judy, and the entire staff are friendly and know frequent guests by name. They make everyone feel right at home. Great place to stay and my #1 choice.

Stayed May 2014, travelled on business
Helpful?
Thank wgjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 30 May 2014
Thank you wgjr for the great review as it relates to your regular stays at our Hilton Garden Inn Mayfaire. Thank you for recognizing the efforts of our fantastic team members, including Eric and Judy. Our loyal corporate guests become part of our HGI family. We’re so grateful to be your #1 choice in Wilmington. Thank you!
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1,127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
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English first
Melbourne, United States
1 review
5 of 5 bubbles Reviewed 29 May 2014

I stayed at the Hilton Garden Inn in Wilmington NC last weekend. It was a wonderful weekend and the hotel was great. The hotel is beautifully decorated, clean, neat and with friendly and helpful staff. It is situated near plenty of nice restaurants and shopping.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eileen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 30 May 2014
Hello Eileen T. We’re so pleased that your first Tripadvisor review was of your stay last weekend at our award-winning HGI Mayfaire. We love it that you chose to share your wonderful experience with the Tripadvisor community. Our friendly and helpful staff appreciates your nice comment. Thank you!
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Nashville, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Great place to stay and excellent staff! Very close (husband says too close) to shopping and grocery store. I did not use the pool but it was full because it was memorial weekend. Room clean and spacious. Love it and hope to come back very soon!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kdmb22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Thank you Kdmb22 for the ‘Wonderful” review of your stay at our HGI Mayfaire, this past holiday weekend. Yes, we are very close to shopping, here within Mayfaire Town Center. We’re so glad you (Sorry hubby) enjoyed our location. We love it that you love it and we look forward to earning your business very soon! See you soon!
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Burke, United States
1 review
4 of 5 bubbles Reviewed 28 May 2014

We were in town for one night, planning the wedding next year of our youngest son. The staff was very welcoming. The hotel was bright, clean, and quiet. Our only disappointment was the charge for breakfast. We are accustomed to the complimentary breakfast at Hampton Inn/Hilton Garden Inn Hotels. We hoped to offer our future wedding guests that option.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Hello Lawrence S…Welcome to Tripadvisor! Thank you for writing your first review based on your recent stay at our award-winning HGI Mayfaire. We truly appreciate your review title “Great Hotel/Wonderful Staff”. With all due respect to limited service hotel brands that offer a complimentary breakfast; all Hilton Garden Inn hotels worldwide feature an onsite full service restaurant. Our Garden Grille & Bar is open to the public and serves a fresh, cooked-to-order breakfast daily. We’re also open for dinner and cocktails nightly. The brand does offer packages from time-to-time that includes breakfast in the rate. Or if you reach Gold or Diamond status with Hilton Honors, you can select bonus points or breakfast with each stay. As it relates to your wedding courtesy block, we can include the breakfast cost into the rate. We hope this helps. Thank you again for choosing to stay at HGI Mayfaire. Have a great summer!
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Raleigh, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I decided to write a review, because I am one who constantly looks at reviews before deciding to stay somewhere. I am very, very, picky so I am going to write an honest but short review for those who are as picky as I am. We booked this hotel at the last minute to celebrate our anniversary in Wilmington. The Hilton Garden Inn Wilmington Mayfaire Town Center exceeded my expectations and suited our needs just fine. The location is great! The staff is great! The rooms were very nice and clean! And the breakfast was decent and in my opinion was worth the $10! This was my first time staying at the hotel, and I will definitely stay again on my next trip to Wilmington.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Thank you THx3 for staying with us for your anniversary weekend. We’re honored that you chose to stay with us based on the many reviews on this site. We also think it’s pretty cool that we inspired you to write your first review based on your great stay at our award-winning HGI Mayfaire. Exceeding guest expectations is our goal every day - for every guest. Thank you for the nice comments about our great staff and great location @ Mayfaire Town Center…we agree with you! We’re glad you enjoyed our cooked-to-order breakfast in our Garden Grille & Bar restaurant. Next time you guys should try dinner in the Grille. As you know, summer has arrived…we look forward to earning your business very soon!
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Boston, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

My wife and I spent three nights at the Hilton Garden Inn Wilmington Mayfaire Town Center. Eric Brown is an enthusiastic, conscientious and "accommodating" manager. The restaurant staff at breakfast worked hard to keep us happy and our made-to-order items were excellent. Housekeeping responded cheerfully and promptly to our special requests. Overall, a great stay in Wilmington at the Hilton Garden Inn Wilmington Mayfaire Town Center.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teejay1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 28 May 2014
Hello tjd4229…Thank you for the opportunity to earn your business last week. We enjoyed having you guys stay with us. Eric at the front desk, the restaurant staff and our housekeeping department appreciate you for recognizing their efforts to accommodate you and the needs of all of our guests. It sounds like we accomplished our goal – to exceed guest expectations! Thanks again for staying with us. We hope you choose to visit us again, when travel brings you back to our award winning HGI Mayfaire. Have a great summer!
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Hilton Head, South Carolina
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We had a wonderful stay at this hotel over the holiday weekend. They were completely booked but had just gotten a cancellation when we got there. Lucky us! The room was very nice and exceptionally clean. The bed was so comfortable! We had planned to leave first thing in the morning but was so impressed with the hotel we decided to stay until the noon check out. We lazed by the pool which was so nice and a perfect way to spend the last day of our vacation. Although we were just staying here as a stopover on our way home from vacation, it actually became one of our favorite things we did. I highly recommend this hotel/

Room Tip: Your not staying here for the view so I don't think it matters where the room is located
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thood34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 28 May 2014
Thanks so much thood34 for the wonderful feedback from your recent stay with us. You guys were indeed very lucky to get in and we thank you for choosing to give us a try. It certainly was a busy weekend here along the beautiful Carolina Coast. We’re glad you like our comfortable beds and enjoyed some time poolside. Next time you’re passing through, stay a bit longer…the beach is calling your name! Safe travels and have a great summer.
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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Property: Hilton Garden Inn Wilmington Mayfaire Town Center
Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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