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“I love this Place!” 5 of 5 bubbles
Review of Hilton Garden Inn Wilmington Mayfaire Town Center

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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #6 of 45 Hotels in Wilmington
Certificate of Excellence
Clemmons, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“I love this Place!”
5 of 5 bubbles Reviewed 7 June 2014

I recently spent 4 nights at the Hilton Garden Inn, I make a trip down to Wilmington once a year and sometimes more than that. I stay at this Hilton each time I visit and the experience has always been fantastic and inviting! This last trip down I was truly impressed by the service at the front desk. I arrived at 10:45 am and was not expecting to get a room so early and check in time was not until 3 pm. I thought I would drop by just to see if there was a room available and right away I was checked in and we were given a choice of rooms on 3 different floors and we were given a room with a view of the pool which was fantastic! That really impressed me and I had great service through out! The housekeeping staff was on top of their game, the room was cleaned in a timely manner. I ate in the dining room twice for breakfast and I was amazed that the same staff were still working there from the last couple of times I was there. To me that speaks volume and means the company is keeping their employees happy and keeping their jobs there. The food was delicious! Great experience on this trip! Thanks Hilton! Keep up the great service. Melissa K.

Room Tip: Try getting a room over the pool, you would think it would be noisey but it was not. Great view!
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 9 June 2014
Melissa K we love that you love this place and are so honored that our award-winning HGI Mayfaire inspired you to submit your first Tripadvisor review. Exceeding guest expectations is what we strive to do every day. You pulled-up to the hotel with no expectation of an early check-in and bam we made it happen. Thank you for recognizing our top-notch restaurant, front desk and housekeeping staff. They stay busy but never lose sight of what is most important…a clean room and outstanding guest service. You are so insightful for noticing our very low turn-over rate of staff. The restaurant staff does appreciate your kind words regarding our delicious food served in the Garden Grille & Bar. Thanks again for your loyalty. We look forward to you staying with us again. Have a great summer!
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1,103 reviews from our community

Traveller rating
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    185
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Raleigh, United States
2 reviews
5 of 5 bubbles Reviewed 4 June 2014

Thanks for a great stay! The hotel was beautiful and extremely clean. The front desk guy, Eric, was very friendly and helpful. Check in was quick and easy. He helped make our stay extra pleasant! We were only there for one night so didn't have a chance to enjoy the pool or other amenities but look forward to doing so on a return visit to the Hilton Garden Inn!

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Judy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 5 June 2014
Thank you Judy H for your loyalty to Hilton Hotels and for sharing your guest experience with the Tripadvisor community. It was our pleasure to earn your business. Eric appreciates the recognition for his stellar efforts to ensure a great guest experience for you and your family. We’re glad you liked our beautiful décor and cleanliness. Next time try to stay a couple of nights. Take advantage of all the Mayfaire Town Center and nearby Wrightsville Beach has to offer. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 May 2014 via mobile

I stay at the Hilton Garden Inn at Mayfair each time I am in Wilmington for Business. Eric, Judy, and the entire staff are friendly and know frequent guests by name. They make everyone feel right at home. Great place to stay and my #1 choice.

Stayed May 2014, travelled on business
Helpful?
Thank wgjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 30 May 2014
Thank you wgjr for the great review as it relates to your regular stays at our Hilton Garden Inn Mayfaire. Thank you for recognizing the efforts of our fantastic team members, including Eric and Judy. Our loyal corporate guests become part of our HGI family. We’re so grateful to be your #1 choice in Wilmington. Thank you!
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Melbourne, United States
1 review
5 of 5 bubbles Reviewed 29 May 2014

I stayed at the Hilton Garden Inn in Wilmington NC last weekend. It was a wonderful weekend and the hotel was great. The hotel is beautifully decorated, clean, neat and with friendly and helpful staff. It is situated near plenty of nice restaurants and shopping.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eileen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 30 May 2014
Hello Eileen T. We’re so pleased that your first Tripadvisor review was of your stay last weekend at our award-winning HGI Mayfaire. We love it that you chose to share your wonderful experience with the Tripadvisor community. Our friendly and helpful staff appreciates your nice comment. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, North Carolina
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Great place to stay and excellent staff! Very close (husband says too close) to shopping and grocery store. I did not use the pool but it was full because it was memorial weekend. Room clean and spacious. Love it and hope to come back very soon!!!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kdmb22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Thank you Kdmb22 for the ‘Wonderful” review of your stay at our HGI Mayfaire, this past holiday weekend. Yes, we are very close to shopping, here within Mayfaire Town Center. We’re so glad you (Sorry hubby) enjoyed our location. We love it that you love it and we look forward to earning your business very soon! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burke, United States
1 review
4 of 5 bubbles Reviewed 28 May 2014

We were in town for one night, planning the wedding next year of our youngest son. The staff was very welcoming. The hotel was bright, clean, and quiet. Our only disappointment was the charge for breakfast. We are accustomed to the complimentary breakfast at Hampton Inn/Hilton Garden Inn Hotels. We hoped to offer our future wedding guests that option.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Hello Lawrence S…Welcome to Tripadvisor! Thank you for writing your first review based on your recent stay at our award-winning HGI Mayfaire. We truly appreciate your review title “Great Hotel/Wonderful Staff”. With all due respect to limited service hotel brands that offer a complimentary breakfast; all Hilton Garden Inn hotels worldwide feature an onsite full service restaurant. Our Garden Grille & Bar is open to the public and serves a fresh, cooked-to-order breakfast daily. We’re also open for dinner and cocktails nightly. The brand does offer packages from time-to-time that includes breakfast in the rate. Or if you reach Gold or Diamond status with Hilton Honors, you can select bonus points or breakfast with each stay. As it relates to your wedding courtesy block, we can include the breakfast cost into the rate. We hope this helps. Thank you again for choosing to stay at HGI Mayfaire. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I decided to write a review, because I am one who constantly looks at reviews before deciding to stay somewhere. I am very, very, picky so I am going to write an honest but short review for those who are as picky as I am. We booked this hotel at the last minute to celebrate our anniversary in Wilmington. The Hilton Garden Inn Wilmington Mayfaire Town Center exceeded my expectations and suited our needs just fine. The location is great! The staff is great! The rooms were very nice and clean! And the breakfast was decent and in my opinion was worth the $10! This was my first time staying at the hotel, and I will definitely stay again on my next trip to Wilmington.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank THx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, 29 May 2014
Thank you THx3 for staying with us for your anniversary weekend. We’re honored that you chose to stay with us based on the many reviews on this site. We also think it’s pretty cool that we inspired you to write your first review based on your great stay at our award-winning HGI Mayfaire. Exceeding guest expectations is our goal every day - for every guest. Thank you for the nice comments about our great staff and great location @ Mayfaire Town Center…we agree with you! We’re glad you enjoyed our cooked-to-order breakfast in our Garden Grille & Bar restaurant. Next time you guys should try dinner in the Grille. As you know, summer has arrived…we look forward to earning your business very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Property: Hilton Garden Inn Wilmington Mayfaire Town Center
Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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