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“A wonderful stay.”

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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #4 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed 2 August 2014

Having to go to Wilmington for a funeral is a hard thing. I called and got a reservation and spoke to Nick Fate. He was happy to help me with my needs after I had problems making a reservation by phone. He was helpful and made sure my needs were met. When I arrived at the hotel he remembered me by name I just gave him my first name. He went out of his way to make sure that I was close to my family that was staying there. Asked about places to eat and he gave us great suggestions.
The hotel was clean and Bright. Right in the middle of the lots of things. Shopping, restaurants, the beach and more. The people other people that worked there spoke to you and made you feel welcome. It was a great experience.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 4 August 2014

Hello Marilyn M…We’re so sorry for your loss but are pleased to read that your experience at our hotel was great, despite the circumstances surrounding your trip to Wilmington. Thank you for recognizing the outstanding efforts of Nick at the front desk. As you saw first-hand, our entire staff takes great pride in delivering a superior guest experience. We hope that your next trip back to Wilmington-Wrightsville Beach for more pleasant reasons and that you choose to stay with us again. It was our pleasure to earn your business. Thank you.

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575 - 581 of 1,243 reviews

Reviewed 1 August 2014

I recently moved to Wilmington due to a job relocation and stayed in this hotel while apartment hunting. It's a great location, very easy to get all over Wilmington, convenient to shops and restaurants and grocery stores. And the front desk staff were soooo helpful and friendly. Nick F gave great advice about apartment complexes and neighborhoods. The hotel itself is very clean, and the small business center was very useful.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank May C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 4 August 2014

Thank you May C. for submitting your first Tripadvisor review after your terrific stay at our award-winning HGI Mayfaire! We’re so pleased that you are going to make Wilmington your new home. Your kind words regarding our convenient location, clean hotel and stellar guest service provided by Nick at the front desk, are greatly appreciated. Welcome to Wilmington!

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Reviewed 31 July 2014

Minutes from the best restaurants and the Wrightsville Beach access is only a couple miles away. If you like to walk around, this hotel is excellent as it provides sidewalks and nature walks in the immediate area.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 1 August 2014

Thank you Rob S. for the outstanding feedback from your recent stay at our award-winning HGI Mayfaire. Your review title says it all! We certainly appreciate you sharing your thoughts with your fellow Tripadvisor contributors. Mayfaire is indeed a great area to jog, walk or bike (using our beach cruiser bikes); we’re so pleased that you enjoyed your stay. Come back and see us soon! Thank you.

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Reviewed 30 July 2014

This hotel was very clean and orderly. It was also very close to the Mayfaire shopping center, which was like a town in itself. I thoroughly enjoyed a beautiful walk around the hotel complex and the shopping center.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Maria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 31 July 2014

Thank you Maria H. for the very nice feedback from your recent stay at our award-winning HGI Mayfaire. We’re honored that we are your first Tripadvisor review and glad you were able to take advantage of our great location with Mayfaire Town Center. After a long day working, it makes for a nice walk to the main street area of the town center. Next time business brings you back to town, we hope to once again earn your business. Thank you.

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Reviewed 30 July 2014

My favotite whilst staying in Wilmington. Great frshly cooked breakfast, close to the mall for obligatory last minute shopping and and a number of restaurants to choose from. The staff has been always very friendly and service-minded.

  • Stayed: April 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Glodstaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 31 July 2014

Hello Glodstaf! We certainly appreciate being your favorite hotel in Wilmington. Thank you so much! Have you tried dinner in our Garden Grille & Bar? It’s every bit as good as our chef prepared cooked-to-order breakfast that you enjoy. Our staff also appreciates your kind words. We agree with you that we’re friendly and service minded. :) Next time business brings you back to Wilmington we look forward to earning your business again. We hope your summer in Stockholm has been as nice as ours here along the North Carolina coast.
tack så mycket. vi ses snart!

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Reviewed 29 July 2014 via mobile

Picked this hotel at random, was a very good find. Close to shopping and many places to eat. Beach is a short drive away, this makes for a good deal if you want beach but don't want to be on the water. Rooms were a lovely size, beds are comfy, the duvet was a bit warm, all I needed was the thinner sheet. Staff was friendly, greeted with a smile and/or a wave. Pool was small but deep enough to get wet in, went to five feet. Has a fitness room and business office as well. If you want breakfast, you'll be shelling out $10 for a hotel meal.

Stayed: July 2014, travelled with family
Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 31 July 2014

Thank you Heather P. for the very nice review of our very nice hotel…We’re so pleased that you enjoyed our outstanding location with Mayfaire Town Center as well as our many amenities such as our pool, business center and full service Garden Grille & Bar restaurant. Thank you for recognizing the stellar efforts of our friendly staff. We look forward to the opportunity to earn your business again. Safe travels!

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Reviewed 25 July 2014

Went there to check in and it turned out i was at the wrong hotel- it was the one behind it- also part of the Hilton group. As we were waiting to check in, i heard Nick explaining to another check-in guest the amenities and also provide an area map. He even took the time to explain the map and areas close by and how to read this map. He answered this man's questions and here I was, since this was my 1st time to Wilmington, with my eyes and ears wide open trying to catch what he was explaining. When he finally was going to check me in, he advised i was registered in the hotel behind that one that shared the same parking lot.
The next day, after not having received that welcome feeling from the lady that checked us in, I decided to go back to him and ask him for one of the maps that he had showed the man the day before and ask him for some pointers of stuff i was not able to catch when i was simply over-hearing. He not only gave me a map and took out the marker to show me where i was and how far everything was, but even gave me some coupons. I said this is what excellent service is for a chain like Hilton- great service and personal attention even when they know you are not a guest at that specific hotel.

  • Stayed: July 2014, travelled with family
    • Location
    • Service
Thank lourey41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded 28 July 2014

lourey41 you are so cool for sharing your story about your non-guest experience at our award-winning HGI Mayfaire. We hope that next time you come back to Wilmington you stay with us instead of our neighbors! Our front desk associates do a great job of ensuring that all of our guests and even the non-guests feel welcome and informed with area information they need to plan their day in our beautiful corner of the Carolina coast. There’s still plenty of summer to be enjoyed. Come back and stay with us soon!

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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wilmington
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range: £71 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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