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“Courtyard falls a little short of goal line”

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Courtyard Winston-Salem Hanes Mall
Ranked #16 of 38 Hotels in Winston Salem
Certificate of Excellence
Reviewed 17 September 2007

I stayed at the Courtyard because the Marriott downtown was full due to the Wake Forest/Nebraska football game. I normally stay at the Marriott when I am in town to visit my daughter at Wake Forest University. I decided to try the Courtyard because the reviews seemed favorable on trip advisor and I was desperate for a room.
The Courtyard is a very nice average hotel. It is your basic three star sububan hotel. I am giving it an average review because it is an average hotel.
The check in went smoothly and the front desk staff were very courteous. The room was clean with an updated bathroom. The bed was comfortable and I never was bothered by noise out in the hallway or in either room beside me. While staying here I used the fitness facility. It was your basic "hotel" fitness facility. I did not eat the breakfast while staying at the Courtyard, but it was served in a very nice lobby area with ample seating. It smelled good, but as I said I did not eat the breakfast.
You are probably wondering why I am not giving this hotel an excellent rating. It is because the hotel is not in a "special class" of its own like its sister property downtown. This hotel would be a great choice for a business traveler who is just passing through, or for a young family who would not be interested in staying in downtown Winston-Salem and would rather be close to the Hanes Mall and the interstate. I would definitely stay here again, but only if I could not get a room at the Marriott downtown.

  • Stayed: September 2007, travelled solo
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1  Thank lchandler4285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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200 - 206 of 206 reviews

A TripAdvisor Member
444
Reviewed 9 October 2005

I wish I could comment on this hotel accomodations, but when we arrived, we found that they didn't have our room -- a NONSMOKING room. The need for a non-smoking room really isn't negotiable when you have a child with severe asthma, but I was told upon arrival that a my non-smoking requirement was merely a "request" to them, and they had no more non-smoking rooms. Apparently, reservations are meaningless here. Convienently, they did however have a non-smoking deluxe room or something like that for an additional $40. The lady at the front desk didn't even offer me a discounted rate for it. I left and stayed up the street at the Fairfield Inn, which had an above-average continental breakfast that included Belgian waffles and French toast. I used to stay at the Hawthorne Inn, which is a pretty good place to stay, but farther from my usual destination than the Fairfield Inn. From now on, I'll be staying at the Fairfield Inn when I go to Winston Salem.

  • Stayed: October 2005
    • Service
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2005

I recently stayed here on a trip across North Carolina. I got a decent rate and found the hotel convenient and quiet. I enjoyed the free internet access. It seemed to me to be a good value.

  • Stayed: August 2005, travelled on business
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Thank highdesertbadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Nashville, TN
346
Reviewed 28 April 2005

I stay at this Courtyard twice a year every year visiting my family. I always have a nice clean room and I have great customer service each and every time. If you want a hotel with a great location and great shopping and restaurants nearby, this is the hotel for you. This hotel lives up to the Marriott standard I expect when I travel.

  • Stayed: April 2005
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
215
Reviewed 18 April 2005

This is a hidden gem! Although around the Hanes Mall area and off I-40, it is very quiet. Clean rooms. Great access to the mall area and 15 minutes or less from the LJVM Coliseum area. Very close to Forsythe medical facilities. Courteous staff.

  • Stayed: July 2004, travelled on business
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2015
Google Translation

  • Stayed: October 2015, travelled on business
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    • Location
    • Service
Thank Fefeasparga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom F, General Manager at Courtyard Winston-Salem Hanes Mall, responded to this reviewResponded 19 November 2015

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Reviewed 7 December 2011
Google Translation

  • Stayed: September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel_warri0r13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Winston-Salem Hanes Mall

Address: 1600 Westbrook Plaza Dr, Winston Salem, NC 27103-2992
Region: United States > North Carolina > Winston Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Price Range: £71 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Winston-Salem Hanes Mall 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Winston-Salem Hanes Mall Hotel Winston Salem
Courtyard Winston Salem
Winston Salem Courtyard
Winston Salem Marriott

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