Travel on long-term assignments all year. Was in need of accomadations in Winston. First the reservation was wrong & to "amend" for their error they let my 11 pound dog stay on the first floor because pets are only allowed on the third floor - told dog's stay would be free but they charged the card the $150 fee and denied saying it would be free,. Of course the room didn't have heat, then 3/4 weeks the room did not get clean, (you have to ask for towels because they give you 2 for a week), the sink handle came off in my hand (and no evening maintenance staff) and then the door lock wouldn't work for three days. Inquired with the manager about upgrading to one of the three suites, first she denied speaking with me, then she said no monthly rate available. For the two months I've been here, 2 of the 3 suites have been vacant and with all the local competion, they will stay empty. The manager is rude, flipant and incompetent. She is arguementative and has no common sense.
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- Also Known As:
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- Winston Salem Extended Stay