We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Don't bother with the breakfast!” 4 of 5 bubbles
Review of Hilton Garden Inn Winston Salem

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Garden Inn Winston Salem
Ranked #7 of 37 Hotels in Winston Salem
Certificate of Excellence
Lumberton
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't bother with the breakfast!”
4 of 5 bubbles Reviewed 16 November 2013

Wonderful accommodations, friendly, helpful desk staff. Only disappointment was the breakfast. What is usually complimentary at most hotels will cost you around $5 here. If you want a hot breakfast plan to pay around $8-$9. There is an excellent diner just down the road with amazing omelets and grits made in true Southern style, Billy Bob's Silver Diner. Stay at this hotel but for your money, eat elsewhere!

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harriette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 19 November 2013
We are sorry you were not happy with the cost of the breakfast but are happy you think we have wonderful accommodations with a friendly staff. Thank you for taking the time to write a review and for your business. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

454 reviews from our community

Traveller rating
    265
    113
    37
    18
    21
See reviews for
135
86
35
173
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Raleigh, United States
1 review
5 of 5 bubbles Reviewed 7 November 2013

Although I was very worried about staying in a hotel that was 30 minutes away from the event I was going to and the fact that I've never been to that city before, I was quickly put to ease by the staff when I was lost. When I stepped into the lobby it was peaceful, warm and inviting. I was greeted with a warm smile and a big "Hello, Welcome to the Hilton Garden Inn". She gave me my keys and directed to the quickest way to find my room. Once I open the door to my room and I blown away the how nice and clean everything looked and smelled. Thank you for making my first experience with you guys a great one. I will pass it on. Because word of mouth is the key to a great business

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Faye D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 8 November 2013
 Your complimentary review of our hotel the Hilton Garden Inn Winston Salem is much appreciated! We are very happy we were able to help you find your way and understand how hard it can be when you are in a new area. Hopefully, we'll have the opportunity to host you again soon. Thank you for such a nice review and for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

Stayed at this Hilton Garden Inn for a night in October 2013, was in town for a kids' soccer tournament at BB&T Soccer Park, only 15 minutes away. The entire Hilton facility (rooms, halls, lounge, etc.) was exceptionally clean. The staff including front desk, housekeeping,

Several restaurants are nearby within walking distance (Brixx Pizza, Cheddars, among others), and there is construction next door. I would imagine that work would only be done during daylight hours, so keep that in mind.

Would not hesitate to stay here in the future!

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 5 November 2013
We hope the kids' soccer tournament went good and would like to thank you for saying so many nice things about our hotel the Hilton Garden Inn Winston Salem. Thank you for such a great review and for your business. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JACKSON, NJ, United States
2 reviews
5 of 5 bubbles Reviewed 30 October 2013

We stay every year at the hotel and have yet to find any problems. The staff is friendly, and always pleasant and helpful. The rooms are clean, bedding is fresh, and the temperature controls are always in working order. Although the room rate is somewhat higher than other local hotels, it is well worth the price difference for the quality of service we receive at the Hilton Garden Inn. The lobby is nicely appointed and the breakfast buffet is well stocked and the made-to-order omelets are always delicious. All in all, we have no complaints whatsoever and look forward to our next stay at the Hilton Garden Inn.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 5 November 2013
We would like to thank you for saying so many great things about our staff here at the Hilton Garden Inn Winston Salem. Thank you for such a nice review and for your business. We hope to be seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, NC
Level Contributor
171 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

I've stayed at several hotels in the Hanes Mall area and the HGI is probably the best of the lot. Great breakfast, Keurig coffee pod machines in the room, decent fitness center and pool. Walls are thicker than most in the neighborhood so while you might hear your neighbor on the phone you won't be able to make out their conversation. Room includes nice touches like a fridge and microwave, iron and ironing board. The electrical outlet in the bedside lamps do not work very well - the slots are too big or something and my phone charger usually won't seat properly to charge my phone. Facility has its own bar and small restaurant which is unique to the area as well. Easy walk through parking lots to several restaurants and one of those by-the-weight yogurt places. In a nutshell, if you need to stay in the Hanes Mall area, stay at the HGI.

Room Tip: I think all of the rooms are identical except for handicapped access. Doesn't seem to me to mat...
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TipperNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 22 October 2013
Thank you for taking the time to review our hotel the Hilton Garden Inn Winston Salem. Saying that you think that in a nutshell we are the place to stay when in our area is a very nice compliment. We hope we will be able to host you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 7 October 2013

We recently stayed there for a family weekend at Wake Forest University. The facility overall is nice, lobby is attractive and clean, rooms were clean & quiet. However, the bathrooms are very small and the beds are very hard. The beds have the ability to "adjust" the firmness but even with multiple attempts to adjust it, it was still hard and uncomfortable. Also, the air conditioner ran continually (it was in the high 80s while we were there) and even though we had set it to 68, it never went below 71. Even at 71, it was still warm in our room. The ice machine on the fifth floor was not working and we needed to go to another floor to get ice. We did not eat there but the breakfast selection looked nice and food is made to order. There is a small bar in the lobby that is a nice amenity. The hotel is located next to possible apartment building (?)that is under construction and is directly across from two closed businesses. At the opposite end of the plaza there are a few restaurants and there is a Target within 2 minutes of the hotel. It is not that close to WFU, probably about a 10-15 minute drive depending on which way you go.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank ahebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 8 October 2013
I am so sorry you found your guest room unacceptable. Thank you for your honest feedback. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
172 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 6 October 2013 via mobile

Pleasantly surprised. Room was very large and quiet. Felt better insulated for noise than other hotel rooms. restaurant downstairs offered hot cooked breakfast on demand instead of usual dreaded hot buffet. Location is about 5 min driving time from Hanes Mall. We stayed here for WFU parents weekend, worked out to about a 20 min car ride from campus, and 15 min from downtown WS. Free wifi throughout is another nice touch. Good value for money overall, quite reasonably priced.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank BigSur707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, 8 October 2013
We are glad you were pleasantly surprised and thought our rooms were large and quiet. Thank you for your business and for your nice review of our hotel the Hilton Garden Inn Winston Salem. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Winston Salem hotels
8.4 mi away
DoubleTree by Hilton Hotel Winston Salem - University
1.2 mi away
Hampton Inn Winston-Salem - I-40 / Hanes Mall
9.0 mi away
Hampton Inn & Suites Winston-Salem / University Area
Show Prices
Show Prices
Show Prices
1.2 mi away
Fairfield Inn & Suites Winston-Salem Hanes Mall
4.9 mi away
Brookstown Inn
Brookstown Inn
#4 of 37 in Winston Salem
4.5 of 5 bubbles 561 reviews
4.4 mi away
Graylyn Estate
Graylyn Estate
#3 of 37 in Winston Salem
4.5 of 5 bubbles 358 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Winston Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Winston Salem

Property: Hilton Garden Inn Winston Salem
Address: 1325 Creekshire Way, Winston Salem, NC 27103-3063
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Hilton Hotels Direct and Odigeo so you can book your Hilton Garden Inn Winston Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing