The carpet was stained, chair in room broken, large screen TV was broken and a smaller working TV sat on top of it. The next day upon returning to my room, it had not been cleaned at all. Dirty towels had been left, dirty coffee cups, no replacement coffee cups or coffee packs. I complained to the front desk and they assured me someone would come in and reclean my room. This did not happen. My bathroom sink filled up as I brushed my teeth - the drain was extremely slow. There was also a ring in the toilet and I was told it couldn't come clean because the water in the hotel was very hard.
Not a good experience and I would not stay there again.
- Official Description (provided by the hotel):
- Relax and leave the details to us at Winston Salem Hotel & Spa, minutes from Interstate 40 and walking distance from Wake Forest University, the Lawrence Joel Veterans Memorial Coliseum Complex, the Dixie Classic Fairgrounds, Ernie Shore Field, shopping and dining. Our lovely boutique-style Inn is pet-friendly and close to cultural attractions such as the Reynolda House Museum of American Art, as well as hiking, fishing and local wineries. The Winston Salem Hotel & Spa features a refreshing day spa and onsite restaurant and lounge as well as free Wi-Fi Internet throughout the hotel and free continental breakfast. Our spacious guest rooms include Microwave, Mini Refrigerator, Coffee Maker, Hairdryer, 32 inch flat panel TV, and free high-speed Wi-Fi. Soak up the sun in the outdoor pool and work out in the fitness center. ... more less
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- Also Known As:
- Sundance Plaza Hotel Winston Salem
- Sundance Plaza Hotel And Suites
- Clarion Winston Salem