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“Excellent Hotel- Recommend and will stay again” 5 of 5 bubbles
Review of SpringHill Suites Winston-Salem Hanes Mall

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SpringHill Suites Winston-Salem Hanes Mall
Ranked #17 of 37 Hotels in Winston Salem
Certificate of Excellence
GreenLeadersSilver level
Sneads Ferry, North Carolina
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excellent Hotel- Recommend and will stay again”
5 of 5 bubbles Reviewed 8 September 2010

Great hotel I highly recommend. I give it 5 stars (and I never give out five stars). Clean, new, everything worked, courteous staff, great workout room (except for the TVs that did not work on two of the machines...but the large flatscreen was more than adequate), smallish but indoor pool that gave us a nice relaxing swim with our 2 year-old, extremely comfortable bed (after 6 days on the road we were happy to be home the next night but my wife commented she wished she was back on that bed), and more. We were only passing through on our way home so it was well situated for our needs but it might be a bit far for someone needing to travel to downtown Winston-Salem.

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marinetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
    73
    68
    14
    2
    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
SW Virginia
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 5 September 2010

This Inn is a very beautiful Hotel in Winston-Salem. The Check in and Check out was excellent, the rooms spacious, and great breakfast. In House Wifi was about average at appro. 1.3 Mbps download speed.

The couple of changes that would have made it great would be, 1) Move the Waffle Makers from in the middle of the breakfast bar to the end, so people waiting for waffles don't stop the flow of people getting other items. 2) Warm up the pool a little, it was not freezing, but it was not warm. 3) The pillows on the bed were small, and didn't provide much support, I slept with three pillows, and still found myself trying to fold them over. If this is a problem you may have, bring a pillow from home.

I would recommend this hotel to anyone for a family get together, business, or romantic get away!

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChrisinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklinton, North Carolina
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 29 August 2010

We were very pleased with Springhill Suites in Winston-Salem from the moment we arrived until we left. It's location is great -- at Hanes Mall -- lots of restaurants and stores and easy access from I40. The hotel was cheerful and clean. The room was amazing for the space you got for the money - a wonderful value. Free breakfast was good - even included hot items. I would give it a 5 out of 5.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelnut1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 22 July 2010

We go to FL from OH every year--usually staying in Charlotte. Decided to go off the beaten path and check out Winston-Salem this year. I work in tourism--so I have high expectations for hotels. This one surpassed it all. Clean, comfortable, top-notch service. Great price. SO wished we'd stay here on the return trip. Will be visiting this one again.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Embeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro
Level Contributor
141 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 7 June 2010

This is a verry nice and quiet location. It is the new Springhill format with the retro look. The hotel is a little hard to find. Put 1040 Hanes Mall Blvd. in your GPS to get here. The staff is friendly, fitness center has up to date equipment and the beds are very comfortable. The breakfast could be better. More of a continental but hey it is included in the rate. There is plenty, plenty of shopping and restaurants available and in walking distance.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mel88hrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluefield WV
1 review
4 of 5 bubbles Reviewed 5 April 2010

Stayed here for dance competition. The entire hotel looked and smelled brand new. Was very impressed with cleanliness. Room was comfortable and slept our family of 5 well. Pool was a bit small, but my girls just like to splash around for fun, so we enjoyed it, but not really one for swimming laps if that's
what you look for. Again, pool & pool area very clean. Was most impressed when my 4 year old daughter left her "silky Blanket" in the room and it was mailed back to her with a card. Thanks Springhill Suites! Will definitely stay here again & will always check for Springhill Suites on future trips!

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dancetriptribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 8 March 2010

Our family travels quite a bit for dance competitions and this past weekend we stayed at the SpringHill Suites. The hotel is so new our.GPS couldn't find it. The rooms were very nice and fairly spacious. They all have sofas, and convenience kitchens (small fridge, microwave, sink). We found our rooms clean and the beds comfortable. The free hot breakfast was a big plus with a lot of variety. The hotel is in a shopping area so anything you need is nearby.

There were some minor glitches that keep me from giving the hotel an excellent rating. First, we requested and were promised ajoining rooms. When we checked in, we were told that there were none available and gave us side by side rooms. Second, it seemed like the check out times were abiitrary, dependiing on who was working the desk. Some people were told check out was 11 others 12. One desk person refused to give us late check out while another was fine with it. Strange...

But all in all I would stay here again.

Stayed March 2010, travelled on business
Helpful?
Thank melbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Winston-Salem Hanes Mall

Property: SpringHill Suites Winston-Salem Hanes Mall
Address: 1015 Marriot Crossing Way, Winston Salem, NC 27103-5545 (Formerly SpringHill Suites Winston-Salem)
Region: United States > North Carolina > Winston Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Winston Salem
#10 Family Hotel in Winston Salem
#11 Romantic Hotel in Winston Salem
#15 Business Hotel in Winston Salem
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Winston-Salem Hanes Mall 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Winston-Salem Hotel Winston Salem

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