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“Great Place to Relax”

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Hampton Inn & Suites Winston-Salem / University Area
Ranked #3 of 38 Hotels in Winston Salem
Certificate of Excellence
Wall Township, United States
1 review
“Great Place to Relax”
Reviewed 30 July 2014

I recently traveled from New Jersey to pick up my oldest daughter at UNC Winston-Salem. I was traveling with my other 2 daughters and 2 of their good friends. We were very impressed by the cleanliness of the rooms and bathrooms. While we were there for 3 nights, we enjoyed the pool and the outdoor terrace and grill. The staff was extremely courteous and helpful. The girls did not want to leave -we all had a great time. A great location if you are planning on visiting Wake Forest or the RJ Reynolds residence.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Benjamin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
Thank you for not only choosing our hotel while visiting the Winston Salem area, but also taking the time to let us and other travelers know about your experience. Our goal is to earn your business while visiting not just get it. I am truly pleased to hear that we were able to impress your travel partners, and that they didn’t want to leave. I will pass along the kind words to the staff during our next team huddle. Thank you again, for being our guest, and we hope to see you again when visiting Winston Salem.
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552 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2014 via mobile

Stopped with family on the way to the beach for an overnight. Nice stay. Pool was nice. Breakfast was busy and they were out of a few things but restocked quickly when asked. Room was clean, nice and quiet. Ice machines were in semi sound proofed rooms. Lots of chain restaurants and big box shopping close by. Would stay again.

Stayed July 2014
Helpful?
Thank LocalRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
Thank you for being our guest, and choosing our hotel for your stopping point on the way to the beach. Friday and Saturday nights during the summer months are filled with travelers using our convenient hotel as there “breaking point”. We hope that when traveling next year we will be your choice of hotels in the future. Thank you for being our guest, and we love having you here!
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California City, California
1 review
Reviewed 24 July 2014

I have recently become a frequent traveler, and many times have been disappointed with my hotel choices... not this time. Great customer service, beautiful roomy rooms, nice breakfast and great location. I was traveling with a group of people and every one of us was impressed with this hotel. I highly recommend it to anyone and should I ever have the occasion to travel to Winston-Salem again I will definitely stay at this hotel!!

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
Thank you for letting us and other travelers know about your experience. Our staff truly strives to provide exceptional accommodations, and service to each and every guest. It is our goal to, earn your business not just get it! Thank you for being for being our guest, and we hope that when you visit the Winston Salem Area in the future we will be your choice for hotel accommodations.
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Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

We enjoyed absolutely everything about this hotel -- the pool, the breakfast, the location ... But most impressive of all was the wonderful staff. Everyone was very warm, friendly, and competent. We'd stay there again in a heartbeat!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank GratefulTraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
Thank you for being our guest, and thank you for taking the time to let us and other travelers know about your experience while visiting our area. Our staff truly works hard, to provide great service and accommodations to each and every guest. Thank you also for the warm comments on the staff, and I have passed along the compliments to them in our most recent team huddle. We hope that when you visit our area again we will be your choice in hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 July 2014

My Wife and I were in town for the USTAF competition last weekend. The hotel was perfectly located, about 2 miles from Wake Forest Univ. Our King Suite was very clean and nicely appointed. The staff were all very helpful and friendly. The Free breakfast was just what we needed. The workout room was also surprisingly nice, with recently updated equipment! The ONLY negative was our maid kept forgetting to restock our shampoo, conditioner, soap and lotion, so we had to make two trips to the front desk for refills. (not a big deal) We were there three nights.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Petersons608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
Thank you for choosing our hotel while visiting the USTAF competition. We are glad you enjoyed our convenient location, and we hope you were able to relax in our deluxe suite! We strive to provide great service and accommodations to each guest, and we are glad you experienced that while visiting us. Our Complimentary Breakfast seems to have a little something for everyone, and we are glad you took advantage while you were here. I do apologize that our housekeeping staff did not restock your amenities while staying. I will make sure to use this as this week’s training topic. We hope that when visiting the Winston Salem area again we will be your choice for accommodations. Thank you for being our guest!
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Asheville, North Carolina
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 July 2014

Josh at the front desk is awesome. Attempted to check in and was told I didn't have a reservation. Checking my email and confirmation, I indeed had reserved a room at "the other" Hampton Inn. He promptly took charge, called and cancelled my reservation at "the other" place and registered me at my preferred location with a great suite. This is my preferred hotel when working every month in Winston-Salem. The staff is always friendly, courteous and helpful.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank NCGator1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
I would first like to thank you for your compliments on Josh. I have shared your comments, and recognized him at our most recent team huddle! We truly strive to provide great service and accommodations to each and every guest. Although you were booked at another property, I am glad we were able to get you in to ours. We hope that when visiting the area again we will be your choice in hotels. Thank you again, for being our valued guest, and we look forward to serving you again in the future!!!
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1 review
Reviewed 21 July 2014

I stay here frequently. I'm always greeted by friendly staff (Josh & Roger). The breakfast is extensive with many choices. The rooms are quiet and clean. Each room has a fridge and microwave. You won't be disappointed.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OH2NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, 15 September 2014
I would first like to thank you for the kind words about our staff, specifically Josh and Roger. I have shared your comments with them along with the rest of our staff. We strive to provide great service and accommodations to each and every guest. We are certainly glad you were not disappointed, and we hope when you visit the Winston-Salem area in the future we will be your first choice in hotels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Property: Hampton Inn & Suites Winston-Salem / University Area
Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Business Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hampton Inn And Suites Winston-Salem / University Area

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