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“Renovations have helped but still a work in progress.”

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Comfort Inn Winterville
Ranked #1 of 1 Hotels in Winterville
Reviewed 21 January 2012

Gave this hotel another shot while in town recently on business. Since my last visit, updates have been made to at least some of the rooms. The notable exception in the room I was in was the t.v. It was an old console style, circa 1979. Picture quality was poor. In a room with more contemporary furnishings, this really stuck out. As many properties have updated to a flatscreen style tv, the quality of this unit was very disappointing. Another issue was the heating/air unit which seemed to not be functioning properly when on low heat. Even on the hottest setting, it would only run for a few seconds at a time before switching off and the room was still cool. The noise of this suddenly turning on then off during the night made it rather disturbing for sleep. Breakfast offerings are within normal expectations for this caliber facility. Overall, this isn't a bad property but it still has some room for improvement.

  • Stayed: January 2012
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Thank Roadwarrior411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 - 61 of 64 reviews

Reviewed 23 September 2011

Recently stayed here on business. Hotel had quite a bit of renovation occuring during the stay (and it needs it) so construction noise was a bit of an issue until 8/9pm. When I arrived at my room, I discovered the electronic lock was not functioning on the door, meaning anyone could walk into the room without a swipe key. Once inside, you could deadbolt the door to secure but if you left the room, your property inside was unsecure. The next morning, when I reported the problem, the desk clerk removed the $1.50 safe charge as a "courtesy" for the inconvenience. I know the issue was not her fault but $1.50 credit is more of an insult than a courtesy. Room was missing toliet paper dispenser and only had one trashcan for the room--seemingly trivial issues but inconvenient none the less. Hopefully, the property will be improved once renovation is complete but a little tough to recommend at this point. Overall, there are worse places to stay in the Greenville area, I guess. You at least have a decent variety of restaurants in the vicinity and are in a part of town where you don't feel threatened walking outside the building (ie-Quality Inn, Greenville).

  • Stayed: September 2011, travelled on business
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Thank Roadwarrior411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

This place charges too much for what is offered. No elevator to the upper floors, econo lodge quality beds, bad breakfast. The staff is always friendly, but they are stuck with a bad property here. The WiFi is spotty at best.
Also, they stick it to you with a $1.50 safe charge even if you didn't use the safe. They should take that money and put it back into the rooms.
For the price you pay, try another place.

  • Stayed: August 2011, travelled on business
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Thank drkappasig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2010

Do not stay at this Hotel. It is so old and they OVER charge for less what they have to offer. Where do I begin? No automatic doors , so you struggle with your bags to get through the door.NO elevator so you have to carry everything up the stairs. Our door had no metal plate to secure the lock, just a big hole in the door jam.The room smelled of old linens. There are big stains on the wall next to the bed , that I don't even want to know how they got there. The comforter and blankets were very old looking. NO bathroom fan , so the mirror and everything else gets coated with moisture.NO toilet paper holder. The coffee pot was extremely RUSTED , yes rusted! This place is so nasty and the price is outrageous for what you get in return.
After sleeping in those conditions , I didn't have high hopes for breakfast. I looked at everything they were serving. It didn't look too awful bad, till I saw a bunch of hard boiled eggs sitting on a serving tray immersed in a clear liquid.(probably water, yuk! ) OH and one more thing, I was looking to purchase a bottle of water from one of their vending machines (later in the evening) Not one machine had water . . . . no water???? My advise to the owners would be re-invest in your property. Give a nice comfortable and clean place for your costumers to stay. So people will want to return.

  • Stayed: September 2010, travelled on business
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1  Thank honest26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2009

Not sure what the previous person issue was. I have stayed here on several occasions over the last two years and the property has undergone some nice renovations. The room was clean, had high speed internet, nice breakfast. This Comfort Inn was clean, no frills, quiet so it did the trick. Will be back when I'm in the area.

  • Stayed: April 2009, travelled on business
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Thank bpcchaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki R, General Manager at Comfort Inn Winterville, responded to this reviewResponded 14 November 2012

Comfort, Quality and Price, have to be three of the most important things when traveling and THANK YOU for noticing we provide them all. It is so great to hear when a guest is happy and enjoyed the stay. I will share your comments with the team and we hope if you are in the area we will visit us again. Thank you for sharing.

Thanks
Sudhir Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2008

Went to this hotel for a convention. WOW what a mistake!! First, they screwed up the reservation and gave me the wrong room....a king instead of a double...how embarrassing is that when you arrive with a male employee.
Secondly, the room was filthy, dirty carpet, smelly and looked to be something brown and gooey smeared all over the bathroom ceiling...YUK!! Had to deal with someone in the next room with a loud TV or radio until 5 or 6am....what a BAD BAD stay.

Pay the extra bucks and go somewhere nice!!

  • Stayed: April 2008, travelled on business
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1  Thank ImmaAtDaBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2008

We stayed here for a wrestling match my kids were participating in. It was great. Staff even helped me out with the luggage! The breakfast was definitely more than just continental. Would be staying here every year now

  • Stayed: January 2008, travelled with family
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1  Thank Gocacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki R, General Manager at Comfort Inn Winterville, responded to this reviewResponded 14 November 2012

Comfort, Quality and Price, have to be three of the most important things when traveling and THANK YOU for noticing we provide them all. It is so great to hear when a guest is happy and enjoyed the stay. I will share your comments with the team and we hope if you are in the area we will visit us again. Thank you for sharing.

Thank You
Sudhir Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Winterville

Address: 3900 S Memorial Dr, Winterville, NC 28590-8654
Phone Number:
Region: United States > North Carolina > Winterville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Winterville
Price Range: £71 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Winterville 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn Winterville Hotel Winterville
Winterville Comfort Inn

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