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Shell Island Resort
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Reviews (1,103)
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All reviewshalf bathsmall balconyindoor and outdoor poolsliving roomocean viewbeach chairsfamily vacationrooms face the oceanbeautiful beachtwo double bedssleeper sofabeach weddingfull kitchenthe entire staffmeredithconferencewilmington
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751 - 756 of 1,103 reviews
Reviewed 13 October 2013

All of our expectations were met and exceeded! Our suite was perfect as was our amazing view from our balcony. All accommodations were clean, comfortable, and convenient! The beach was large, soft, and not crowded. The staff was extremely friendly and accommodating. We had everything we needed and will definitely return!

  • Stayed: October 2013, travelled with family
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Thank drtimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinC485, General Manager at Shell Island Resort, responded to this reviewResponded 17 October 2013

Dear drtimc,

It was a pleasure to have you stay with us here at Shell Island and we are glad that you enjoyed your visit. We agree that the views of the Atlantic Ocean are spectacular from the rooms. Since we pride ourselves on our guest service, so I am also pleased that the staff was friendly and helpful and were able to attend to your needs. We look forward to your next getaway here at Shell Island Resort and Wrightsville Beach!

Sincerely,
Kevin C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2013

If your only concern is location, this is the place for you. Not what we expected for a "Resort". Due to reading about how hot and cold rooms were online, we paid more to get an updated room. Believe me, that was a stretch. Poor quality of upgrades, our bedspread had fresh blood stains on the underside and there was blood stained Kleenex on the balcony. Instead of replacing the blood stained bedspread, they just washed it and returned it. Returned to the room at 5 PM one day to find our room had not been cleaned, towels still on floor. The man in charge of housekeeping was nice and concerned, the rest of the staff seemed very disinterested. And you can get a USA today at the front dest, for $.50, really. That really says high end, I mean cheap. Wiireless network also went out for about a day. This place needs a major upgrade to match is wonderful location.

Room Tip: Well, I can tell you paying more for the "premium" room did not work. I guess you just have to look when you get there. All views are ocean view. Some rooms west view is blocked by a block wall.
  • Stayed: October 2013, travelled as a couple
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1  Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinC485, General Manager at Shell Island Resort, responded to this reviewResponded 17 October 2013

Dear Greg R.

Thank you for staying with us and we appreciate your feedback. We agree that Shell Island Resort has a great location. In the off season there will be a major renovation that will focus on the rooms being upgraded. I apologize that you did not enjoy your visit with us. If you find yourself back in Wrightsville Beach again, please give me a call at 910-256-8696 and I will ensure that you get a room that exceeds your expectations.

Sincerely,
Kevin C.
General Manager

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Reviewed 10 October 2013

I feel as if the staff with the exception of the night barmaid others made us feel as if we were a bother to them. Stayed four nights one late afternnon around 4pm had to call desk to ask for room service. Room was generally not cleaned very well as I have experienced in other properties. Can't believe that you can't even get a free cup of coffee considering what we paid each night to stay there. Staff didnt go out of their way to make you feel comfortable. Food on the expensive side and wasn't anything to brag about...food not very good. The wireless network kept going out at night and not restored until morning extremely annoying. Would not ever go back again.

  • Stayed: October 2013
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Thank Nance W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinC485, General Manager at Shell Island Resort, responded to this reviewResponded 17 October 2013

Dear Nance W.

We appreciate you staying with us. I am happy that the nighttime bartender was able to accommodate you and I apologize that your stay did not meet your expectations. If you find yourself back in the Wrightsville Beach area, please give me a call at 910-256-8696 and I will be sure that your visit will exceed your expectations.

Sincerely,
Kevin C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

We chose this condo hotel for its location and were not disappointed. With a view of the ocean and beautiful wide beach from our balcony and a stunning salt marsh across the street, it was an idyllic setting, especially for the nature lovers that we are. Shell Island Resort is at the far north end of the island, close to the inlet, where we often walked to look for shorebirds. These one-bedroom units are individually owned, so I assume furnishings vary in quality and style, but ours was quite nicely done. The kitchenette provided all we needed for eating a leisurely breakfast while watching the sun rise. Everything met or exceeded our expectations, except that the carpeted, open exterior hallways were never vacuumed during out 3-day stay. Staff seemed very good, so we probably should have brought it to someone's attention. The lobby was spotless and quite lovely. Tap water had a most unappealing taste and odor, so it would have been nice to have provided a complimentary bottle of drinking water on arrival, rather than charging for it. Despite the minor quibbles, this is a great place to stay on beautiful Wrightsville Beach.

Room Tip: All ocean front, so good view from all rooms. Smallish, but adequate balconies.
  • Stayed: September 2013, travelled as a couple
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Thank PaulaAlexandria_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinC485, General Manager at Shell Island Resort, responded to this reviewResponded 17 October 2013

Dear PaulaAlexandria_VA

We are so happy that you enjoyed your stay with us. I am pleased you were able to explore the area and relax during your visit. There is an abundance of things to do from nature walks in the marsh to kayaking the Intercoastal Waterway. We agree that the views of the Atlantic Ocean are stunning from the balconies of the rooms and that we have the best location on the island! The next time you find yourself in need of a beach vacation, please think of Shell Island and we look forward to your next visit!

Sincerely,
Kevin C.
General Manager

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Reviewed 29 September 2013

Beautiful accomodations, great food and the staff was very nice! This was our first time staying in Wrightsville Beach. Beautiful, clean beach, our room had an ocean view. We had such a fun, relaxing time and will most certainly come back.

  • Stayed: December 2012, travelled as a couple
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Thank RN-from-NC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinC485, General Manager at Shell Island Resort, responded to this reviewResponded 11 October 2013

Dear RN-from-NC2013,

Thank you for your business! We are glad that your family enjoyed staying here at Shell Island Resort. I couldn’t agree more that we have the quietest, most beautiful stretch of beach on the island and that the views of the Atlantic are terrific from the guest room balconies. We look forward to seeing you again at Shell Island and Wrightsville Beach the next time you visit!

Sincerely,
Kevin C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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