This is definitely an older property with some older property issues. I stayed here ealier this April. I was on the 4th floor. You could hear everything in this hotel. The heater/air conditioner was loud and would kick on and off constantly, you could hear doors slam shut all the way down the hall. I was next to the pop machine and heard every purchase. I could also hear the tv in the next room so clearly I could make out words being said. The train was so loud, only 2 blocks away, that when I was on the phone the person on the other end not only could hear the train but asked if my windows were open (they weren't). My sleep number bed would deflate on its own. Someone I knew down the hall said her bed would spontaneously re-inflate on its own. Needless to say, I hardly slept the first night. It was a little better the second night, but still not great.
The door slamming could be fixed or at least reduced by different types of door closures. Also there are big gaps between the room door and the frame that allow noise and light from the hall into the room.
Room service was good. This was the friendliest staff member I met and the food was pretty good. Staff members in general were ok to deal with. The front desk staff was pleasant upon check-in. However through the course of my stay, it seemed that unless you approached a staff member, you were pretty much ignored. There were not even hellos or good-morning type greetings unless you approached them.
It's in a nice downtown location for certain things, but bring your earplugs and eyemask if you want to sleep.
- Official Description (provided by the hotel):
- Welcome to unmatched hospitality and superb service. Enjoy our exclusive Sleep Number Beds and make your experience truly memorable. Located in the heart of downtown we are just minutes from the State Capital, Hospitals, Civic Center and Shopping. We have a Restaurant, Lounge and other amenities such as a pool, exercise room, free internet, airport trans. and more. With 10,000 Square feet of meeting space we can meet your conference or social gatherings. ... more less
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- Also Known As:
- Radisson Bismarck
- Bismarck Radisson