This was our last hotel of our roadtrip camping in the Western US. The pictures on Trip Advisor looked promising and the location fit where we would end up for the night so we went for it.
Sadly, although a beautiful hotel with really nice staff it was not very clean and homey. I believe most of the downfall was due to really short staff on the day we checked in to stay. When we got there our reservation was in but the room we reserved was tagged as not cleaned at 7pm. We decided to get dinner while the room was checked and cleaned. Upon arriving in our room we noticed it was tidy but looked like it hadn't been vacuumned,candy and crumbs on the floor, and the bathroom had hairs in it. We were going to complain, but after camping for 3 nights in a tent we just didn't have the energy, and they were booked anyway. The water container in the lobby held cloudy water that was luke warm. It looked like it was a bacterial growing experiment.
The next morning at check out, the water was still not changed to fresh and there was a pizza box on the water table that no one cared to toss. When I mentioned to the staff upon checkout that it could've been cleaner they did mention lack of staff and cleaning crew.
I didn't have the heart to complain but did feel that the cleanliness needed mentioning.
All in all a disappointing end to a good trip.
- Official Description (provided by the hotel):
- Quality Inn & Suites is newer hotel located just off I 94, exit 61 North. This non smoking hotel offers standard king beds, two double beds, one bedroom suites and kitchenette rooms for our long term stays. All the rooms have refrigerator/micro units, hair dryers, coffee/tea makers, iron/boards, cable TV with HBO, WIFI and Hard Wired Internet. We also offer a complimentary hot breakfast buffet, indoor pool with hot tub and fitness room (24 hours). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Priceline, Evoline ltd, HotelQuickly and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.