Is this the best hotel in the world? No, but it's clean, the beds AND pillows are extremely comfortable, and I enjoyed it very much. I would have given it a 4 out of 5 starts for it's class of hotels until the incident that has me writing this review.
It was the coldest night Fargo had seen in a decade with wind chills in the -40's, on its way to -50's and our room heater started making horrendous noises. We all had to get to sleep to be rested for a morning hockey game, and there was no way we could sleep through the awful moaning, whining and rattling of the heater. Plus, we all thought it was probably about to break.
Calling Maintenance, we prepared ourselves for the worst - waiting for hours then having maintenance come and try to fix the heater at midnight with all of the lights on and a child (the hockey player) in the room; however, that was NOT the case.
FIVE MINUTES after we placed the call, a kind gentleman came into the room with grace and respect. He spent five minutes fiddling with the heater, excused himself saying that he'd be right back, and lo and behold…he came right back with a brand new heater! He took a total of 10 minutes (maybe less) to remove the old heater, replace it with the new one, set the thermostat, and take the broken equipment away.
FIVE STARS for knowing how important sleep is to hotel guests and for being incredibly respectful. We were abundantly impressed!
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Fargo sets the standard for quality and convenience. Situated right off two major Interstates, I-29 and I-94, the Fargo Holiday Inn hotel boasts easy access to the West Acres Shopping Center, many restaurants and a variety of entertainment options. All major venues including the Fargodome, Hector International Airport, Microsoft, Scheels, Case IH, Ingersoll Rand/Bobcat, medical centers, NDSU, MSUM & Concordia are only minutes away. The Holiday Inn of Fargo was completely renovated in 2008. Offering a full service restaurant, casino/lounge with live weekend entertainment, exercise room, Shipwreck Bay Water Playland and 27,000 square feet of commercial space, we are the ideal place for vacation travelers or business travelers. Complimentary wireless high-speed Internet access is available in all sleeping rooms, the business center, restaurant, casino/lounge, lobby & pool area. For your convenience the Holiday Inn of Fargo offers complimentary shuttle service to the airport, retail shopping stores and area medical facilities as well as a variety of other Fargo/Moorhead locations. ... more less
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- Also Known As:
- Holiday Inn Fargo Hotel Fargo
- Fargo Holiday Inn