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Holiday Inn Express Fargo - West Acres
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Reviews (110)
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All reviewscinnamon rollsnice hotelwould stay here againfront deskeach eveningquick checkextra pillowsstayed here for one nightthe breakfast areanewer hotelpool areayogurta great staylobbymallmicrowavesink
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Reviewed 20 January 2014

I found this property to be very accomodating to my needs when I travel on business...after being greeted with a smile and warm welcome, I found the rooms to be very, very clean, warm, and comfortable...very conveniently located to movie theaters, restaurants, and shopping, I enjoy staying here...it is also very quiet with a swimming pool and hot tub to enjoy

Room Tip: higher floors are quieter in the morning
  • Stayed: January 2014, travelled on business
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Thank jefferylmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We stayed here for just one night on our long drive out west. The check in and check out process was very fast. The room was very clean and comfortable. Very comfortable beds and pillows. The breakfast had ample options for our family. The only complaint I had was how warm they keep their facility. We had to turn the heat off in the room and open a window when we first arrived as it was so warm. We noticed the one heating element in the breakfast area was set at 80 degrees. That was quite warm for us (I keep my heat set at 67 degress)! I understand it gets very cold in ND, so maybe the locals like it that warm inside.

  • Stayed: January 2014, travelled with family
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Thank Kristen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014 via mobile

Got into town late, had a slight misunderstanding with our reservation, ( not their fault, totally ours) the staff was so kind and understanding, helpful and cheerful! Thank goodness they were able to work things out. We had a comfortable clean room and booked our stay for the return trip through town. Thank you!

Stayed: January 2014, travelled as a couple
Thank Zdancelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

2 female cousins in our 40's on a shopping trip during Nov 2013. No problems at all - hotel was very clean. Rooms maybe a wee bit dated but very clean - beds were VERY nice. Walking distance to the West Acres mall & several restaurants. Breakfast was included and plentiful. Wifi is included and available in the rooms - not just the common areas like some hotels. We didn't make use of the gym or the pool area. I would definately stay again.

  • Stayed: November 2013, travelled with friends
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Thank Shadowpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Good place to stay. I've stayed both in the Holiday Inn next door and this hotel and this hotel is much newer and has much bigger bathrooms. Also, free breakfast here which the Holiday Inn does not have. The only downside is the fitness center is shared with the Holiday Inn next door and you have to walk over there, but it's no big deal as the walk is probably 50 yards.

  • Stayed: October 2013, travelled on business
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Thank Ford64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Fargo - West Acres, responded to this reviewResponded 12 November 2013

Dear Ford64,

Thank you so much for taking time out to leave us a review. Our aim is to provide all of our guests a unique stay and great customer service. I apologize if you found the location of the fitness center less than satisfactory. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve.

Again, we appreciate your feedback. We all hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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