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“Nice new hotel!”

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Home2 Suites by Hilton Fargo
Ranked #3 of 50 Hotels in Fargo
Certificate of Excellence
Orlando, Florida
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Nice new hotel!”
4 of 5 bubbles Reviewed 19 July 2014

This is a very new hotel, landscaping still not done. Staff was courteous, but not very informative. Breakfast buffet very nice, but a little strange in that it is served in the lobby. Some seating at a very high table, not very convenient especially for children or older couples. Room was very nice. Location very near a big mall. I would definitely recommend this hotel. It obviously is going to be a group hotel from other reviews. We had a baseball team there at same time, but they kept them all on one floor and we were not affected.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank travelbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Home2 Suites by Hilton Fargo, responded to this review, 28 July 2014
Travelbell,


Thank you for all of great feedback! We are always excited to hear feedback from our guests, so that we can grow our team and continually strive towards excellence. I am happy to inform you that we have made significant progress on our landscaping, as well as taken extra time to continue our staff's training with regards to being knowledgeable and informative to our guests. Additionally we are exploring options for attempting to make our breakfast flow more easily during those busy mornings. Again I would like to thank you for the feedback, which helped to prompt us to look into some of these changes. We hope that the next time that you are in Fargo, you will join us at the Home2 Suites and let us know how we have done!

Warm Regards,

Adam Gangl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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556 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Any
English first
Grand Forks, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

My husband and I stayed one night to attend a large concert (Paul McCartney) at the Fargodome and to celebrate our wedding anniversary. While they are still landscaping and it is clearly new, everything was very nice. The staff was completely overwhelmed by people wanting to check in early and exactly at 3; and seemed understaffed on cleaning. The desk clerk was EXTREMELY polite and tried very hard to recommend things to do while we waited for our room. It was obviously not his fault things were unready and he was trying his best. We had a great hour at the Lucky 13 he recommended down the street, then we returned to check in after 3 pm, there were a number of people waiting for rooms. The desk staff were trying to check people in and were very professional about explaining they were doing their best. We were checked in only about 45 minutes later than stated check-in, and our room was wonderful. No complaints at all. We were then very happily surprised to be told our room would be comped due to the issues we had. The pool was great, the breakfast very nice. There was at least one employee going around inspecting for cleanliness & maintenance and the staff was all very pleasant. The combined exercise room/laundry is a great idea. We would certainly consider a Home2 property in future for a longer stay, as it seems perfect. We had a great anniversary. Thank you.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cellomom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Home2 Suites by Hilton Fargo, responded to this review, 14 November 2014
Dear cellomom1,

Thank you for staying with us and for writing this fantastic review! I am so glad that we were your choice to celebrate your wedding anniversary! I am sorry to hear about the issues that you experienced during your stay, and I am happy to inform you that we have come a long way since you were last here! I would actually love the opportunity to send you a pass for a complimentary night stay, so that you can visit us again, to see how we have changed. If you would like to message us with your best address, I would be more than happy to send that out to you.

Thank you again for staying with us, and we hope to see you in Fargo again soon!

Best Regards,

Adam Gangl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
3 of 5 bubbles Reviewed 11 July 2014 via mobile

I stayed at this brand new hotel for business. The good- it's new and very modern. The sheets are super soft and the room is spacious.
The bad- I was shocked at the lack of cleanliness in this brand new hotel. I took the stairs and the hallways were dirty with dirt and debris. My bathroom was not very clean- there was soap all over the walls in the shower, and stray hairs... Gross. All of the fixtures were dirty as well. The coffee maker was filthy and I had to clean it prior to use.
The room layout is great. But more attention needs to be paid to cleanliness.

Stayed July 2014, travelled on business
Helpful?
Thank Tygurs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Home2 Suites by Hilton Fargo, responded to this review, 11 July 2014
Tygurs,

Thank you for taking the time to review our hotel. I appreciate all of the feedback from our guests, so that we can do our best to ensure that everyone has an enjoyable stay. That being said, I would like to personally apologize for the lack of cleanliness that you experienced. We find a lack of cleanliness to be entirely unacceptable. We will be sharing your review with our team, and taking additional steps to ensure that your next stay with us is up to the Hilton standards that you have come to know and love.

I would like the opportunity to make this up to you by invoking our 100% satisfaction guarantee, which means that if you are unsatisfied, you don't pay for your stay. If you would like to contact me through e-mail or telephone, I would be happy to make this stay right on us.

Once again you have my sincerest apologies, and I appreciate your candor in helping us to continually improve. I hope to hear from you soon!

Adam Gangl
General Manager
Home2 Suites by Hilton
T: 701-492-4502 F: 701-492-4503
Adam.Gangl@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Dakota, United States
1 review
5 of 5 bubbles Reviewed 9 July 2014

Expansive suites, saline pool, very nice fitness center, great breakfast, and best of all, a helpful and courteous staff! We stayed nine nights. The first two we shared the hotel with many school soccer teams in town for a tournament. The staff stayed courteous, even when confronted with some rowdiness. Though breakfast was crowed those two mornings, we were not disturbed by those soccer teams.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Timothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Home2 Suites by Hilton Fargo, responded to this review, 11 July 2014
Timothy,

Thank you for taking the time to write a response! As a new hotel, we appreciate all comments and feedback! It always warms our heart to hear such a positive response, and we even read this response to our team, who was very excited to hear your comments. We hope that you will come back and join us the next time that you are in Fargo!

Thanks you again, and have a great day!

Adam Gangl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
eagan, United States
1 review
5 of 5 bubbles Reviewed 7 July 2014

this is a brand new hotel brand from Hilton. Very nicely done. Whether for a week or a night it is well designed. Colorful, clean, fresh, spacious and great value. Eco friendly and a saline pool with nice patios with fire pits as well.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

We recently stayed at Home2 Suites and it was great. We usually stay at the nearby Hilton Garden Inn but they were full so we decided to give Home2 a try. The room was huge, very clean and the beds were extremely comfortable. The furnishings are well appointed, I loved the black out blinds to help block out the bright prairie sun. The breakfast which is included with the room was an pleasant surprise and actually provided a good variety. The service from the front desk was pleasant, friendly and extremely professional. Excellent value for the money paid. We visit Fargo frequently and would definitely stay here again!

Room Tip: We had a corner room, fourth floor, on the south side of the hotel. Large space, very quiet and grea...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 3 July 2014

It was very apparent that a great deal of thought went into planning for the needs of travelers in this hotel. From the healthy breakfast options to the full sized refrigerator and Keurig coffee maker, the suite offered comfortable beds, good lighting and efficient window treatments, quiet and efficient thermostat control, spacious showers with good water pressure and plenty of hot water, a wide variety of TV channel selections, including HBO, and a friendly, efficient staff. I wish that we could have taken advantage of the beautiful pool and fitness center but our time there was very limited. Hilton has a winner in its Home2 suites hotel line and this new hotel in Fargo offers great value.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank 972kathrynb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Home2 Suites by Hilton Fargo

Property: Home2 Suites by Hilton Fargo
Address: 1652 44th St S, Fargo, ND 58103-7438
Phone Number:
Region: United States > North Dakota > Fargo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 50 Hotels in Fargo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Home2 Suites by Hilton Fargo 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Home2 Suites by Hilton is an innovative new brand that focuses on revitalizing travelers. Here at the Home2 Suites by Hilton, we provide complimentary breakfast, complimentary wifi a 24 hour fitness center, a saline pool and whirlpool, as well as 2 patios complete with fire pit and stainless steel grills! Come check out our eco-friendly, pet-friendly facility today! ... more   less 
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