We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very bad staff”
Review of Ramada Fargo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ramada Fargo
Ranked #35 of 50 Hotels in Fargo
Reviewed 3 December 2013

Keep recharging card. Don't know what they are doing. Attitudes and even hang up on you. Terrible. They won't even give me a straight answer. Manager blames general manager and vice versa. Very bad service. Never experienced this before at any other hotel.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Torresamy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 13 December 2013

Amy,

I apologize that you were not happy with the way Debit Cards are processed at our facility. As we discussed on the phone, the authorization should have dropped off of your card from the first stay your partner had at our hotel. I trust that the authorization did come off and that everything appears correct on your statement.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (693)
Traveller rating
Traveller type
Time of year
Language

577 - 583 of 693 reviews

Reviewed 2 December 2013

Do not stay at this hotel. Experienced numerous problems. Rooms smelt like sewer gas. Food crumbs found in sofa bed. Restauraunt could not even make toast and eggs to our satisfaction. Would not recommend this hotel.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Keith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 4 December 2013

Keith,

I would like to apologize that you had experienced issues during your stay and that we did not meet or exceed your expectations as our guest. I can assure you that I have addressed the issues you brought up with our Engineer, our Executive Housekeeper and our Chef. I truly do hope that you will consider staying with us again the next time you are in Fargo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

For the price, I would recommend the Best Western Kelly Inn as it will be a much nicer hotel than this one and the price isn't much different. They don't offer a continental breakfast. The location is good as it is close to shopping and restaurants. My husband & I stay in many Best Westerns, but must of them are Best Western Plus. We will not be staying at this hotel again.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 4 December 2013

Jessica,

You are correct when you bring up that we do not offer a continental breakfast. We do have a full service restaurant on site that offers a full breakfast, lunch and dinner. I trust that there were no issues you experienced during your stay, and hope that you may reconsider and stay with us again the next time that you are in Fargo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013 via mobile

We had nothing but problems, when we got there the key cards worked but when we got back they didn't work and after 2 trips to the front desk I called the front desk and they came to the room and they couldn't get in either. I had to slide the card between the frame and the door and broke in. After that the front desk told me to lock the chain but it had already been broke of. Never again!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cmwinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 4 December 2013

I sincerely apologize that we were not able to meet or exceed your expectations during your stay. Certainly what you experienced was out of the norm and the issue has been looked at by our Engineers. I know you said you will not be staying with us again, but I urge you to reconsider and allow us to exceed your expectations on your next visit to Fargo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

My stay was pleasant. No noises of any kind to wake me and everyone was very willing to meet my needs no matter what. The establishment was very clean and tidy. It was just like being at home. The beds are so comfortable and its nice to be able to lay in bed, watch tv on a big screen.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Randall C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 4 December 2013

Randall,

Thank you very much for taking the time to leave us a review. I am very pleased to hear that you enjoyed your stay and felt at home! I hope that the next time you are in Fargo you will allow us to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Overall the nights here at this hotel have been above average. There was one room mix-up but the staff was great at working through the accommodation! The dinner is nice, and staff there are great as well. there had been one or two room cleaning areas that may have gotten missed, but overall a good experience!

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kimberly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 19 November 2013

Kimberly G

Thank you for taking the time to leave us a review on your stay. I am pleased to hear that everything is going well for you during your stays! I will certainly be passing along your comments on the food and the staff to the appropriate people! They really do appreciate being recognized for the hard work they put in. We hope to see you back the next time you’re in town!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

I reviewed this hotel awhile ago and I wanted to write another one because our experience was much better and we also were part of a banquet to review.
We had a mix up in our reservation, due to the person who was supposed to make it forgot, not due to to hotel error. The front desk staff was quick to accomodate us and was patient while we tried to figure out what to do. Our room was a nice two bed room on the second floor. Very nice and clean and I encountered none of the issues from last time. It seemed updated. We were part of a banquest for around 130-140 people and the buffet was really nice, and the food was great! The staff was excellent and kept hot food coming. All of the tables were set nicely and plates etc were cleared quickly.
We didn't use it but the pool area looked fun. There is a short rock climbing wall that our kids thought looked really fun (ages 15 and 18) We were too busy and tired though. Next time.
The location for this hotel is excellent, it is close to the mall area but on the opposite side of the interstate so traffic getting to the hotel is a bit less busy. Easy access off and on the interstate and close to the crossing of both I29 and I94.
There is no complimentary breakfast, but there was a card in the room advertising a breakfast of eggs, toast and hashbrowns for $2.99, so that seems a good deal.
I am glad we gave it another try and we will stay there again.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sonadorcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony S, General Manager at Ramada Fargo, responded to this reviewResponded 14 November 2013

Sonadorcat

I am very pleased that you decided to give our property another visit! I am delighted to hear that our Front Desk was very accommodating and that we were able to get your group into our hotel. We have really focused a lot of our attention on the training that our housekeeping staff had been given to ensure that the cleanliness issues were cut down. Again, I truly thank you for staying with us again, and I am happy that everything went so well. We hope to see you next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fargo hotels
0.1 mi away
Country Inn & Suites By Carlson, Fargo
0.2 mi away
Days Inn Fargo
Days Inn Fargo
#14 of 50 in Fargo
540 reviews
1.0 mi away
Delta Hotels by Marriott Fargo
Show Prices
Show Prices
Show Prices
0.6 mi away
Holiday Inn Fargo
Holiday Inn Fargo
#31 of 50 in Fargo
348 reviews
0.6 mi away
Fargo Inn & Suites
Fargo Inn & Suites
#27 of 50 in Fargo
212 reviews
0.9 mi away
Kelly Inn Fargo
Kelly Inn Fargo
#30 of 50 in Fargo
128 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Fargo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Fargo

Address: 3333 13th Ave S, Fargo, ND 58103-3404 (Formerly Baymont Inn & Suites Fargo)
Phone Number:
Region: United States > North Dakota > Fargo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Fargo
Price Range: £55 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Fargo 3*
Number of rooms: 172
Official Description (provided by the hotel):
Ramada Hotel & Conference Fargo is situated 5 miles from downtown. A total of 14,500 square feet of flexible meeting space is all conveniently located on one level and is able to accommodate groups of five to 1,200. The hotel is a few minutes away from both North Dakota State University and Moorhead State University, making it ideal for guests visiting students. Located just minutes from West Acres Mall as well. Families with children will especially enjoy spending the day at the Children's Museum or visiting Yunker Farm or Bonanzaville. Browse through the Archies West Gallery and Heritage Hjemkomst and then spend the evening at the Fargo Symphony. Other nearby attractions include the Plains Art Museum and Trollwood Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Ramada Fargo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Fargo Doublewood Hotel Fargo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing