We have stayed in several Comfort Suites and like them because they have a separation between the bed area and a couch and work area. This one, however, didn't measure up in quality to the others we've tried. The room seemed smaller and more cramped.
When we came into our assigned room, it was not very cool. Going to turn the AC down, I discovered that it was already set on the highest cooling level with just the fan blowing. When the compressor finally kicked in, it was so noisy that we knew we could never sleep with that going on. I went to the front desk and explained the situation, asking for a different room, as the one we had obviously needed maintenance. No apology was offered for us needing to move our luggage, etc., but another room was issued without complaint. However, the desk clerk did ask whether we had used anything in the bathroom, etc. I said no we hadn't. That indicated to me that they were going to issue this room to another party and hope they wouldn't complain!!
The second room we were given was fine. The AC worked, didn't sound like the local freight train, and it turned out to be an o.k. stay. Breakfast the next morning was adequate, etc.
I explained again as I checked out the next morning that the original room needed maintenance. Hopefully it was done. But those sorts of problems should be caught by housekeeping and never require the guests to have to change rooms.
- Official Description (provided by the hotel):
- The Fargo Quality Suites(R) is located across from West Acres Shopping Mall, just east of I-29. This hotel's amenities include free Savory Starts™ Breakfast, weekday newspapers and coffee. Guests of this pet-friendly hotel are certain to enjoy the indoor heated pool and hot tub. Business travelers will appreciate additional conveniences like the business center, copy and fax services, meeting room and free wireless high-speed Internet access. All suites include refrigerators, microwaves, sofa sleepers and coffee makers. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Fargo
- Fargo Comfort Suites