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Super 8 Fargo/I-29/West Acres Mall
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Reviews (576)
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Reviewed 3 June 2014

our room had big laundry cart so we could not enter the room so they gave us what they said we a upgrade because it had a refrigerator & it smelled of smoke in non-smoking room then that night we had problems with toilet by morning not flushing at all we called the office and they sent us plunger instead of giving us another room & they did not clean the room that day it was a horrible experience . They said they
would give us some kind of credit but never did. Don't stay at this hotel

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cguerrero101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, Manager at Super 8 Fargo/I-29/West Acres Mall, responded to this reviewResponded 6 September 2014

I am sorry to hear you experienced issues during your stay. I appreciate all comments made so that we can improve on those areas not up to guest expectations. I have reviewed with the appropriate departments the correct way to handle these type of problems. Customer service and room cleanliness are very important, and our goal is to make all guest stays enjoyable ones. I do hope you consider giving us another try so that we can show you what you experienced is not typical.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

This place was crazy busy as it was a Canadian long weekend. While I was there someone switched from the motel next door, so it must be better! Our room was outdated, but clean. The staff were a bit trash looking, but super friendly.
The continental breakfast was great - make your own waffles! It's very close to the mall, and every other store you could need, and a Perkins is a two minute walk away. Would stay again for sure. Note: I called and got a better rate than what was on the website.

Stayed: May 2014, travelled with family
Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie P, Public Relations Manager at Super 8 Fargo/I-29/West Acres Mall, responded to this reviewResponded 2 June 2014

charleydog78,

We're so glad to hear you were satisfied with your Super 8 stay. Our location near Fargo's largest restaurants and shopping can definitely be a plus when it comes to choosing a hotel.

Thanks for choosing us for your ND visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kylie P, Public Relations Manager at Super 8 Fargo/I-29/West Acres Mall, responded to this reviewResponded 2 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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