My reservation was taken in a very courteous & professional manner, asking for my preferences in room location, etc.
We arrived about 3:00pm & front desk hadn't yet been informed rooms were ready. (We had requested 1st floor). The housekeeping head was just down the hall and said, "Room xxx is done and I'll take you down." to my wife. She then pulled the luggage cart for her & opened the room while the desk clerk did the key cards. She waited and made sure we were happy with the room. - Great service. The room & bath were spotless, bed very comfortable, and quiet. We also appreciated the choice of different pillow densities!
The breakfast had a very good variety and quality of tasty items, & hot items were HOT.
This is THE PLACE to stay in Grafton, in my opinion.
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