I had booked our reservatons in advance (arrived Aug 5), knowing that check-in times are 3:00, we thought after about 1:30 we would check to see if the room would be ready (as occassionally they had been). This time - we were told not until 3:00. When we returned at 3:00, we were told the room still wasn't ready to come back at 3:30, we returned and still nothing, come back at 4:00. We were unable to get into our room until 4:30. Apparently they were short on housekeeping staff. Well that's all fine and good, but my feelings are that when a customer pre-books, their room should be ready for them at check-in (3:00) in my opinion. Very unhappy, especially after travelling on the road for sometime then having to waste time before being able to get into our room to relax. Not pleased at all. The room itself is very nice, the buffet breakfast was fine, and the evening snacks is a nice offering.
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- Also Known As:
- c`Mon Inn - Grand Forks Hotel Grand Forks
- c Mon Hotel Grand Forks