I booked this hotel on reward points to give it a try. I was not disappointed and will be staying here again. The room was very nice and super clean. The full size fridge and all of the amenities were first class. I loved that they gave you so many kitchen utensils etc. This was so helpful with children. I thought the tv was in a weird location but it turns so you can view it in bed or on the couch. The pool water was a nice temp. The kiddie pool was wonderful and zero entry which is great for toddlers. The nice lawn and outdoor seating area was a really good touch. The breakfast was a notch above your average hotel bfast. The area was clean and well stocked. I heard the bfast girl saying it was her second day and she was doing a GREAT job. Shout out to her and I hope she sees this. She was greeting guests, asking if the food was okay etc. Loved seeing that! Another worker at the hotel helped a small girl carry her bfast to her table. It is just the little touches that matter so much.
The only reason I took a star off is because that the first day we were there a housekeeping lady barged into our room. No knocking or anything. I would have been mortified if I was changing. She said she didn't know anyone was checked into our room. Well...our room is clean anyway so why was she coming in?! Quite strange.
I also called down in the evening because they only provided half of a TP roll for us. The lady said she would bring some up in 10 mins but the next morning there was still none there. I understand she may have gotten busy but it is kind of a critical thing to have in the room. The girl at the desk in the morning brought it up right away.
- Official Description (provided by the hotel):
- The Staybridge Suites in Grand Forks is an all-suite extend stay hotel designed to give you the most home-like stay possible! It is conveniently located off I-29 directly across from the Alerus Center, delivering travelers the perfect combination of comfort and convenience. Suites include fully equipped kitchens and amenities designed to enhance business trips or vacations. These perks paired with outstanding customer service make anyone feel right at home! ... more less
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