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“Disappointed to say the least”

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Canad Inns Destination Center Grand Forks
Ranked #22 of 28 Hotels in Grand Forks
Reviewed 6 April 2010

We had heard rumors that the waterpark was extra, so we called ahead and were told that it was included in the room rate. NOT! We waited until after 6:00 p.m. to save on the admission to the waterpark, which still amounted to $20.00 per day for three kids. When we arrived the clerk who checked us in was indifferent and didn't crack a smile. We were given 4 breakfast tickets for 5 people, which we were told were the rules set by the corporate office. Our room was ok, no bed was provided for the additional child we booked into the room, so we had to track someone down to gt another bed. The coffee maker still had coffee in it. There was no microwave. The shower was stained and dirty looking. The first morning we went for breakfast, we had to wait an hour with 4 children. There were two rooms attached to the breakfast buffet that were clearly not in use that could have seated at least 15-20 people per that they could have opened. There was no fruit, cereal or yogurt availble. A continental breakfast would have been better. When we went to the desk to ask what was a better time to go the rest. in the morning, we were told it's always this busy on Canadian spring break there are over 800 guests here. Perhaps they could have been more organized to combat this. We won't stay there again and won't reccomend it to friends. We will submit a letter, but doubt it will have much affect.

  • Stayed: March 2010, travelled with family
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1  Thank Travelswithkidz_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 - 380 of 404 reviews

Reviewed 1 March 2010

this place was awsome it had everything you wanted. The only downfall was that you had to pay for water. :(. I loved it. -------> :).

  • Stayed: January 2010, travelled on business
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Thank rokstar54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2010

We stayed here last year and compared to this visit it seems like the have less staff now. The gift shop is never open and it takes an act of god to get service anywhere.

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Thank Familyoseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2010

This place is no good to stay, it is very overrated, there is no mircoovens in the rooms, there is no pop machine, or ice machines on the floors, if you want any of that stuff you have to go from floor to floor looking for it and the vending machines were less than half full.the water park is not very good either, we booked a room from checking to checkout the next day, and if the kids wanted to swim in the morning they had to but trickets for that morning. that is not right. they had bottle water in the rooms but they cost you $4.50 plus tax if you wanted to drink them, isnt the price of the room good enought for them that they have to charge for water too. i am surprise they didnt charge to take a bath there. this is suppose to be the top of the line water park and hotel, well for the price you paid it is no good. if you have to go to a water park go to some other place........where kids can have fun with the parents and you dont have to throw away a arm and leg too do it (I am talking about the price of it) I will not recommend this place to anyone,

  • Stayed: February 2010, travelled with family
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Thank nogood15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2009

Our room was a 2 room suite, which was supposed to be $289, but was charged $309 upon check-in. Also, we tried to check-in at the 3:00 check-in time, but had to wait over an hour before our room was ready and they gave us the excuse the were full the night before and behind schedule. Told by 3 different people on 3 different occasions on what we needed wristbands for in the waterpark. Breakfast buffet is over priced and very bland. I would save your money and go somewhere else.

  • Stayed: October 2009, travelled with family
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Thank jaimewoita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2009

Excellent family spot. Rooms are comfortable and quiet. The attached indoor water park is one of the best in the area. Restraunt was average (only had the breakfast buffet). Pizza is surpisingly good. The bar has blackjack tables. Everything was very clean.

  • Stayed: August 2009, travelled with family
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Thank sjdtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2009

Considering the age of the hotel, our room was grungy - spills and stains on the carpet. Air conditioner was very noisy. Restaurants were nearly deserted.

  • Stayed: August 2009, travelled as a couple
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Thank gtodell87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canad Inns Destination Center Grand Forks

Address: 1000 S 42nd St, Conneted to the Alerus Center, Grand Forks, ND 58201-3927
Region: United States > North Dakota > Grand Forks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 28 Hotels in Grand Forks
Price Range: £72 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Canad Inns Destination Center Grand Forks 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
201 superior guest rooms, including Deluxe Queen Rooms, King Leisure Rooms, Kids Theme Rooms, Jacuzzi Theme Suites, Business Suites, Penthouse King Rooms & Suites, and our Penthouse on Main (1st floor level) business suites. We offer you three diverse restaurants, a two-level gaming lounge and inside access to the Alerus Center. Plus for the "children in all of us" our 40,000 square foot Splasher's of the South Seas Indoor Waterpark and Garbonzo's Pizza and Arcade. ... more   less 
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Also Known As:
Canad Inns Destination Center Grand Forks Hotel Grand Forks
Canad Hotel Grand Forks
Canad Hotel Destination Center

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