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“great for the kids”

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Baymont Inn & Suites Mandan Bismarck Area
Ranked #2 of 4 Hotels in Mandan
Reviewed 20 February 2008

I have 4 children and they loved this place! THey really enjoyed this and i feel its great for all ages mine are 12,10,7,5 the kiddy pool is probably the best kiddy pool i have been to! We satayed in the suite that had the hot tub in the living room corner! IT was nice to have 2 rooms connected like this the kids got to watch tv in 1 room while my husband and i watch one in the other! the only ting i have negitive to say is when we checked in to our room i went to put somehtin in the fridge and there was something that had been spilted all over in it so i went in the hall way and had housekeeping come and clean the fridge! INdeed she cleaned it but then when i went to put my stuff in i oped the freezer part and there was icecream box lefted in from the people who must have been there before!! and thats was the stuff that was dripping all over in the fridge! i feel they need to clean better!!! have a CLEAN room i svery important to me and that is one thing that really bothered me!Other than that the kids enjoyed themselves very much!

  • Stayed: February 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank truequick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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962 - 964 of 964 reviews

Reviewed 3 July 2007

We spent two nights in Best Western - Seven Seas Inn.
The first night we arrived (around 5:30pm) to check-in. At check-in we were notified that the hotel did indeed have our reservations, however, they had overbooked our room (2 queen bed). So, as compensation, they placed us in a (3 queen bed) suite. Because, this (3 queen bed) suite was to be occupied the following night, we were told that we had to have all of our luggage wheeled down to the lobby by 11am (check-out time) the next morning. And, because of this inconvenience we were slotted to stay in the honey moon suite for no extra charge.
From 11am until 5pm we were forced (with our two small children) to entertain ourselves...outside of the hotel. The pool was under construction and to make things worse, the weather was about 45 degrees, with howling wind and steady rain.
When we returned to re-check-in the second night we were scolded by the frontdesk staff for being placed in the honeymoon suite at no extra charge, and the offer made by the previous days manager was voided by the manager that was currently on duty. They gave us our original reservation (two queen bed) for the second night, and shredded the first invoice we received, and gave us a new invoice with the "corrected" higher balance.
The staff really ruined this stay. I shoud say, the front desk staff that was on duty the second night, really ruined this stay for us.
Because the hotel itself is not bad, in fact it seemed to be clean, comfortable, and spacious; I would not discourage anybody fron staying here. However, I would not wish the unfortunes or our stay here on anybody.

  • Stayed: June 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
3  Thank mnhubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2007

My husband and I stayed there one night. We found that when we were getting ready for bed and pulled the blankets back that there were crumbs from something in the bed. We tried the other bed and found them there as well as crumbs along on the floor at the edgs of the bed as well. We did call the front desk and they brought us up new sheets and were appologetic, but we were the ones who had to change them. The next morning my husband went to check out and the front desk offered us a breakfast but our breakfast was allready taken care of at the conference we were attending. Nothing more was done.
I have to say that we were very dissappointed with our stay and the way things were handled at this motel.

Stayed: March 2007
2  Thank PJKND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Mandan Bismarck Area

Address: 2611 Old Red Trl NW, Mandan, ND 58554-1448 (Formerly BEST WESTERN Seven Seas Hotel & Waterpark)
Phone Number:
Region: United States > North Dakota > Mandan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Mandan
Price Range: £46 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Mandan Bismarck Area 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Baymont Inn & Suites is a full service hotel featuring an Indoor Waterpark, Aquaplay Kiddie Pool, Seven Seas Bar & Grill and Conference Center. ... more   less 
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Also Known As:
Best Western Plus 7 Seas Hotel & Waterpark
Best Western Plus Seven Seas Hotel And Waterpark
Best Western Mandan
Mandan Best Western

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