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“My favourite place to visit in Sri Lanka” 5 of 5 bubbles
Review of Mount Lavinia Hotel

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Mount Lavinia Hotel
Certificate of Excellence
Watford, United Kingdom
Level Contributor
2 reviews
“My favourite place to visit in Sri Lanka”
5 of 5 bubbles Reviewed 21 November 2013

Always a must to go spend a day at the beach and have lunch pool-side. The staff are always friendly and very welcoming. I have stayed at the hotel on various occasions and have never had a bad experience. My most recent trip in November 2013 included a couple of visits, including a day during CHOGM when most Colombo hotels were turning away visitors, this was not the case with the Mount Lavinia, we were welcomed with open arms! We also had a spa which was brilliant although not cheap!

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geri2511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 1 December 2013
Dear guest thank you for recommending the Mount Lavinia hotel to our many tripadvisor readers...whilst thanking you for your repeated patronage we do look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (686)
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English first
1 review
4 of 5 bubbles Reviewed 19 November 2013

Hotel was in a great location easy access to train station, making it easy to travel around. Food was good and staff were lovely. Great Jewelers on same Road, called SCIA very friendly and good prices. We had afternoon Tea there. Very enjoyable.

Room Tip: Make sure you are in the new wing and not the original, Rooms facing the Ocean are the best of cour...
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  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 1 December 2013
Dear Guest thank you for choosing to stay at our property we are delighted that you enjoyed your stay and wish you many more pleasant times with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 November 2013

An interesting history to this very old hotel. Breakfast was excellent.
The staff in the lobby were helpful and friendly. Unfortunately, waiter service at the lounge bar was poor. The room was not up to the standard of a 4.5 star hotel; it needed a good clean! In truth, the room was long overdue for its refurbishment! We had booked 2 nights and did not get our money's worth. We also ate at the Seafood Cove on the beach, did not get the Jumbo King-size prawns we ordered but got included in our bill to pay for them! Have to say that the rest of the seafood that did arrive at our table was very good.

  • Stayed October 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Come103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 1 December 2013
Dear guest thank you for sharing your recent experience with us on tripadvisor...whilst thanking you for the positives mentioned we also thank you for highlighting the aspects that needs to be improved as we as a property believe in continues improvement in order to ensure that your next stay with us will be nothing short of delightful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 17 November 2013

The Mnt Lavinia is an institution, or so i've been told. So i had high expectations for my stay. Sadly these didn't materialise.
The room I stayed in was nice but nothing special, it was quite bland and generic. It lacked the small touches which made it unique to the Mnt Lavinia. Overall, the hotel needs to undergo some cosmetic work to give it a 5* feel and the rooms need to feel more colonial if that's the theme they are going for.

Finally, it is pretty obscene to charge $7 for wifi. That is a blatant rip off.

  • Stayed October 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank NellBelle740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 24 December 2013
Dear Guest we are truly disappointed that your recent stay at our property was not up to your expectations. Please be assured that your constructive feedback is much appreciated and that we are working on our shortcomings to ensure that the best service is offered to you should you chose to stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 12 November 2013

I stayed here at the end of October, and had a room overlooking the ocean. The room was very clean and comfortable. Wifi was an extra $7, and if you don't want to eat the buffet the room service menu is the other option for most meals. The room service team was very responsive to our requests, and their Sri Lankan breakfast is very good. The pool was in the restaurant area, so didn't get much use. The staff were very helpful.

Room Tip: We stayed in the main building in what seemed to be the basement, but our window overlooked the ocea...
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ErinMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 20 November 2013
Dear guest we are delighted you enjoyed your stay with us and wish you many more pleasant stays with us in the future…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

I wrote a review of my recent stay at the above hotel which, from memory, was headed 'aTouch of the Raj' or similar. I see that it appears to have been taken down and wondered why?

I look forward to hearing from you,
david beard

Stayed October 2013, travelled on business
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 11 November 2013
Dear David…thank you for your previous review…we do not have any authority to take down reviews from the tripadvisor site…please be kind enough to check directly with the site administration…we do hope that you will write to us again about your stay at our property…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leighton Buzzard, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 November 2013 via mobile

My wife and I stayed here on the first night of our honeymoon in a bay wing room (which was a complementary upgrade) also enjoyed a complementary bottle of wine! The hotel staff were very helpful and welcoming and the check in was very quick! We had dinner in the seafood market in the evening on the beach (stunning).
We returned to the hotel on our last night in Sri Lanka and again staff very helpful/ polite etc. The check in was also nice and quick we were not checked in to a bay wing room this time... Was a little better than that :)
Room 117.. Presidential suite!! Was a lovely room( that nice in fact me and the wife stayed in and had room service instead of going to the restaurant for dinner!)
All in all a great clean hotel with staff that will do anything for you!
Made our first night and last night in Sri Lanka special.. Thank you :)

Stayed October 2013, travelled as a couple
Helpful?
1 Thank JayCopey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLHG-Management, General Manager at Mount Lavinia Hotel, responded to this review, 11 November 2013
Dear guest we are delighted that you chose our heritage property as your preferred honeymoon destination…we are delighted that you enjoyed your stay and look forward to your return…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Lavinia Hotel

Property: Mount Lavinia Hotel
Address: 100 Hotel Road, Dehiwala-Mount Lavinia 10732, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Dehiwala-Mount Lavinia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Dehiwala-Mount Lavinia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mount Lavinia Hotel 4*
Number of rooms: 275
Official Description (provided by the hotel):
With a history spanning over 200 years, Mount Lavinia Hotel Colombo is one of the oldest hotels in Sri Lanka. This premier colonial heritage hotel in Colombo has earned a reputation over the years for its magnificent structure and ambiance, the old world charm which harks back to the grandeur of old Ceylon, a romantic legacy left by the colonial Governor General who used it as his residence, the exceptional service offered by its well-trained staff and its popularity as a venue for weddings. ... more   less 
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